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GCX-ARC Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid Genesys Cloud CX: Architect Certification GCX-ARC Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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GCX-ARC Questions and Answers

Question # 1

When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.

A.

True

B.

False

Question # 2

Select all the naming requirements for prompts. (Choose two.)

A.

A prompt name can begin with a letter.

B.

A prompt name can begin with a numeric or special character.

C.

A prompt name can contain letters, underscore, and numbers.

D.

A prompt name can contain spaces or special characters.

Question # 3

Why must you create queues for ACD functionality to work?

A.

Queues are the waiting lines for the agents who will be assigned interactions through ACD

B.

Queues provide ACD with a means to determine the skill level requirement of an interaction

C.

Queues are the waiting lines for interactions that are routed using ACD

D.

Queues match agents to an appropriate interaction using ACD

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