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GCP-GCX Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid Genesys Cloud CX Certified Professional - Consolidated Exam GCP-GCX Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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  • Last Update: 11-Dec-2024
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  • Last Update: 11-Dec-2024
  • 135 Questions and Answers
  • Single Choice: 104 Q&A's
  • Multiple Choice: 31 Q&A's
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  • Last Update: 11-Dec-2024

GCP-GCX Questions and Answers

Question # 1

Which Genesys Cloud CX feature helps reduce wait time for each call?

A.

Automatic Call Distribution

B.

Workforce Management

C.

Skill-based Routing

D.

IVR

Question # 2

You are preparing to deploy Genesys Cloud CX and need to order trunks.

Where can you find guidelines on PSTN carrier requirements?

A.

By asking your carrier what you would need.

B.

On the PSTN carrier's web site.

C.

Get a default trunk line installed.

D.

In the Genesys Cloud CX Resource Center.

Question # 3

Alerts that have been read are not included in the alert count, even if they are still active.

A.

True

B.

False

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