An agile lead is working with a team to deliver a new product. During a sprint, a junior team member has been taking too long to deliver a story. During daily coordination meetings, the junior team member does not mention any impediments they might be facing. Senior team members realize the delay but remain quiet. During a one-to-one conversation, the agile lead discovers the junior team member is struggling with a technical issue but feels too intimidated to ask for help.
What should the agile lead do?
An agile lead is working with a team to deliver a new product. During a sprint, a junior team member has been taking too long to deliver a story. During daily coordination meetings, thejunior team member does not mention any impediments they might be facing. Senior team members realize the delay but remain quiet. During a one-to-one conversation, the agile lead discovers the junior team member is struggling with a technical issue but feels too intimidated to ask for help.
What should the agile lead do?
An organization wants to execute a corporate website redesign project using Scrum. There is an experienced pool of agile team members from a previous project, as well as a pool of available internal team members with some Scrum background.
What should be considered when selecting the team?
An agile coach is working with a team that serves clients making product requests by phone. During a daily commitment and replanning meeting, a team member states that they were unable to resolve a client request because they lacked sufficient product knowledge.
What should the agile coach do?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
A business analyst has been assigned to optimize a process to deliver healthcare services to patients in a clinic. In creating a value stream map, what will the business analyst’s key observations include?
During agile training, an aspiring scrum master with experience in predictive projects asks about the differences between the Kanban approach and the agile approach.
How should the agile trainer respond?
A new project is scheduled to begin next month. The project manager has had plenty of time to review and plan all the activities and has adopted the best approach for the project and the organization.
Which action did the project manager most likely take when choosing the approach?
A scrum master wants to encourage better collaboration within a collocated team and is coming up with a visualization method for the project. How could the scrum master promote transparency?
The transition of a monthly news publication from paper to digital is planned to start in the next few weeks. There is a debate between the product owner and the development team about the initial features to be made available and the first five stages of implementation.
What should the scrum master do to address this situation?
During a retrospective, team members suggest process improvement ideas. The agile team lead knows that, while many of these ideas are different from standard practices, a few of them are good. What should the agile team lead do?
During sprint planning the product owner wants the team to prioritize and deliver a number of features which have the highest business value. Due to technical dependencies, the team does not agree with the prioritization.
What should the project leader do?
A product owner complains that some of the requirements identified several iterations ago have not been implemented. The product owner wants to know why the status of these requirements was not communicated.
What should the Scrum Master do?
During an iteration planning meeting, the team suggests changes to add product value that will require extra work and impact the schedule. What should the agile project leader do?
A scrum master has a team of six members. The team complains they are losing time because they are attending meetings for which they see no value.
What should the scrum master do?
A global organization is migrating its IT infrastructure from traditional, physical assets to cloud-based assets. Agile concepts are new to the organization because it currently uses a predictive approach.
What should an agile coach do to facilitate a culture change to an agile approach?
The product owner of an agile project is frustrated because the team is unable to deliver as many features as expected. The product owner asks the team to reduce test-automation levels, since the quality assurance team will test the product at project completion. The product owner expects that more features will be delivered in each iteration using this approach.
What should the agile practitioner do?
A project sponsor suggested a team forgo in-person demonstration meetings and just send the product owner a link to try out the latest increment of working software. The sponsor says this will give the team more time to deliver value.
How should the agile coach explain the importance of an in-person demonstration meeting with the sponsor?
How can an agile project manager ensure that all stakeholders have a clear understanding of the release plan by the end of a release planning meeting? (Choose two.)
An agile learn has only one database administrator with the necessary knowledge of database-related tasks. The project manager identifies the risk that if this person leaves, team velocity will significantly decrease.
What should the agile coach do?
During a Kanban team's daily stand up, an agile coach observes that the team seems disinterested in the work status. While it appears that there are no issues with flow, there is a marked lack of attention to team effort. When the agile coach queries the team for reasons, members explain that work continues to be scheduled with no end in sight.
What should the agile coach do?
A product owner wants to create a release plan given the team is working in a chaotic environment. They want to set expectations about what is likely to be developed and in what timeframe for some of the stakeholders.
What should the product owner include in the release plan to achieve this?
A new stakeholder has recently joined a project. During a meeting with the scrum master, the new stakeholder tries to understand the status of the project and the remaining tasks for completion.
How should the scrum master inform the new stakeholder?
An agile team is having a meeting with a customer to formulate the product requirements for the next iteration. The outcome of the meeting is a set of clear and detailed requirements.
What should the team do next?
A project manager is leading a large agile project with multiple deliverables at each phase of completion. The project team has informed the project manager that the deliverables are completed per the team agreement.
Which agile practice should the project manager advise their team use to ensure deliverables are completed and ready for release?
An agile project team has team members with varying technical skills. Due to recent events that adversely impacted customer satisfaction, management mandated that Kaizen should be given more focus to ensure the quality in product delivery.
Kaizen is a prime concept of which agile practices?
At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the project team have done prior to product release?
Midway through a project the product owner learns from the sponsor that a major component, which is already 20 percent complete, is unimportant to users. The component was part of the approved scope and a key selling point for the project
What should the product owner do next?
An agile team consisting of eight members is in their 11th iteration of a project. In the last iteration, the team was not able to complete every scope item it had committed to before the demonstration.
Which approach should the agile lead take?
An agile team consisting of eight members is in their 11th iteration of a project. In the last iteration, the team was not able to complete every scope item it had committed to before the demonstration.
Which approach should the agile lead take?
DRAG DROP
All the developers on a project team are working offshore in a different time zone, resulting in many issues. Match the issues to the agile practitioner's recommendations for resolutions below. (Drag the Problems/Issues on the left to the box in the center, corresponding to the correct Recommendations for Resolution on the right)
A Kanban team is struggling to prioritize and determine which tasks to handle first according to value. What should the team do to improve this situation?
A diverse team can sometimes create misunderstandings and conflict, leading team members to isolate. How can an agile project manager promote effective communication and collaboration among team members with diverse backgrounds and perspectives?
A team lead reviews processes and identifies bottlenecks that prevent the teams from quickly delivering minimum viable products (MVPs). Which responsibility falls within the context of servant leadership?
A new software development team has just been formed. 5 sprints have passed and the team is now familiar with their way of working. In the 6th sprint, the scrum master notices the team members arguing about the technical design of an upcoming new feature during a backlogrefinement meeting. After the refinement meeting, the scrum master notices team members talking about the topic informally and taking sides. There is noticeable tension among the team.
How should the scrum master help the team to resolve the issue?
The project manager has requested that the customer participate in the requirements gathering session for the next release. A conflict comes up regarding the requirements between the customer and team.
What should the project manager do?
An agile team is optimizing the workflow by investing in initiatives to identify and reduce unnecessary handovers and delays. What should the team do in this situation?
A new product owner shares the product vision during the team launch event. The team asks for clarification on the product roadmap and its high-level features.
What should the product owner do?
A scrum master is 6 days into a 10-day iteration. A customer representative approaches the scrum master and asks whether they can access the latest update on the project.
Which action should the scrum master take?
An agile coach has been hired to improve the performance and quality of developed software. The coach performed an analysis of the software and discovered an excessive number of escaped defects, leading to external failures.
How can the agile coach effectively address and correct defects in the software development process while maintaining predictability and keeping workloads within capacity?
Based on the backlog metrics in the chart what can explain the jump in points at the end of iteration 4?
There is a database feature requiring three members of a seven person team. A meeting is scheduled at the beginning of the sprint to go over technical needs to complete the story. Who should the Scrum Master invite to the meeting?
A project team identifies a number of technical challenges with features in the next sprint What should they do?
Senior management is frustrated at the lack of a detailed implementation plan that shows exactly when the project will end and when all requirements will be met. The team has been using a rolling wave planning approach so far on the project.
How should the agile practitioner explain to senior management the benefits of this approach?
The project lead of a newly created agile project delivery team realizes that there are gaps in the knowledge of some team members. The lack of specific skills will add risk to the project delivery if the project becomes too dependent on specific resources for complete delivery.
What should the project lead do to address the gaps and develop a high-performing team?
A software company is developing an accounting software system to market to customers. The team has been working on the project for six weeks and has great velocity. One of the major stakeholders approached the scrum master and asked for a bi-weekly status report because they feel they are not being properly updated.
How should the scrum master respond to this request?
A Inform the stakeholder that all updates are provided in the sprint review sessions and encourage them to attend
B. Create and update bi-weekly project status reports for the stakeholder who requested the report.
C. Escalate this to the stakeholder's supervisor because this is an unreasonable request.
D. Ignore the stakeholder's request and continue working on the project as they have been for the past six weeks.
During planning for the next iteration an agile team identifies most of the story points that are expected to be delivered How should an agile practitioner work with the team to help identify the iteration's remaining scope?
An agile project manager is working on a project to develop a customer service website. The project manager is organizing a workshop to plan the next release: To add the feature of receiving and resolving customer complaints. Which two actions should the project manager ask the team members to take before the workshop? (Choose two.)
A team is preparing to demonstrate new product capabilities to a leadership team. The demonstration will show working software and a listing of the projected value of the capabilities.
What should the team do to ensure the demonstration is successful?
A healthcare agency has contracted a vendor to provide a financial accountability solution. During a daily coordination meeting, the lead developer reports they cannot complete the stories for this iteration because the project director requested a document detailing all testing planned for the solution. The team lead met with the project director to discuss alternatives but insists they need the detailed plan by the end of that week. The team lead advises the lead developer to continue coding.
What should the team lead do next?
A scrum team is working together virtually. One of the team members sends a daily email to the other team members listing impediments that they find. During retrospective meetings, the team member complains that their colleagues fail to take actions on the impediments.
How should the team address this issue?
How can an agile practitioner ensure that all key stakeholders are properly engaged in planning?
An agile team is having difficulties in obtaining the participation of a true user to be a part of their team. In the absence of a true user, the development manager steps in to act as a proxy for the user.
What can the agile team do to improve value delivery in the absence of a true user?
A team member starts discussing a project roadblock during a daily coordination meeting. The team discusses details of the impediment, which takes up most of the meeting time.
What should the agile facilitator do?
A new project has been approved and is critical for an organization. The project sponsor has a limited budget, and the deadline to have all requirements meet the definition of done (DoD) is short.
Which approach should the agile practitioner take to facilitate the project's success?
What should a learn consider when calculating the effort needed to complete a product backlog?
An agile practitioner is working on a project to migrate data from computer systems to another location. To accomplish this task, they need to run four activities sequentially that different teams are performing. The teams are migrating two systems per day, but the agile practitioner thinks that three systems should be done per day.
What can be done to improve process efficiency?
The project team is ahead of schedule and beginning lo gold-plate the feature included in the current sprint. What should the agile project manager do?
An agile project leader notices that the team's velocity has decreased in examining data provided by team members, the project leader discovers that one team member has been slow to enter story statuses
What can happen as a result?
During an iteration review, the agile team asserts that a product is complete because development and review were finished. The product owner disagrees, since the product has not been tested.
What should the agile practitioner do?
During a daily stand up, the tester engages the developer in a discussion about what will be tested during unit testing versus regression testing. What should the scrum master do?
The scrum master for a large project must provide an estimate of what can be delivered in six months What should the scrum master do?
During sprint retrospectives, some team members are very vocal and tend to dominate the conversation, while others are more reserved and less likely to participate. What should the scrum master do?
A senior team member feels underutilized. What should the agile practitioner do?
Two team members are working together to deliver an asset management tool. The code delivered by team member A during this sprint is not aligning with the specifications written by team member B. Both team members do not seem to agree on the look and feel of some functionality.
What should the scrum master do in this situation?
A client is pressed for time and wants to launch a product with three components as soon as possible to gain market share. An agile lead proposes the following agile strategy to gain time: Three teams will work on the design and development of each component. Once all three components are finished, they will be tested and integrated.
Is this agile strategy appropriate?
During a retrospective, the team agrees that they have limited competence in using a newly introduced tool. What should the team do?
An agile team often fails to deliver its sprint goal. At a sprint retrospective, the more experienced team members complain that the less experienced team members are working too slowly. This creates tension in the team.
What should the scrum master do to remove this tension?
An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the Scrum Master do?
An agile team member identifies a potential problem within the project team How should the team's coach react?
A team is transitioning from a predictive approach to an agile approach Historically, the team has delivered work products that did not meet customer expectations.
What agile practice can help the team to alleviate this?
A development team determined the first release of a product should focus on delivering a minimally viable version of the solution. What is the most important reason the team decided to do this?
A Scrum team has worked hard to reach their sprint goal, but impediments have prevented them from succeeding. The team needed help from a specialist on another team, but the specialist was on a 2-week vacation.
What should the scrum master do?
After three iterations, it is identified that a project's underlying security structure architecture is unstable. While there is a technical solution, all work to date is flawed. This will impact several future business service offerings.
What should the product owner do to resolve this?
An agile team provides feedback that user stories include insufficient details to understand the requirements. What should the agile practitioner do?
During sprint planning, team members have differing opinions on a feature that delivers business value but fails to provide a long-term solution for the customer How should the team resolve this?
A development team is working on the implementation of a human resources (HR) solution. The team has decided to work together with different business units to deliver value early and often.
Which agile values are being practiced in this scenario?
What should a scrum master do when an agile team member is behind on their tasks?
An executive sponsor asks a team when a specific feature will be ready for release. A team member states the feature will be ready by the end of release 3 because it is not a core feature. The team member directs the sponsor to an information radiator, where the sponsor sees several notes grouped by release numbers and posted on the wall.
What is the sponsor looking at?
A newly formed, colocated team is participating in daily standups, but is otherwise working largely as individual contributors. This has resulted in misalignment of activities. Planned velocity is being met.
What should the agile practitioner do?
Due to its complexity a new team member struggles with developing a concise user story. What advice should the agile practitioner give to assist with developing the story?
A Scrum team is refining product backlog items for the next sprint in a project. The product owner does not agree with the changes.
Can the product owner reject changes to a product backlog?
A team working with a new technology faces a significant amount of uncertainty about its ability to deliver stories due to technical issues. What should the team do?
If an individual is working on a project team in a phase delivering an increment, according to the definition of done (DoD), who was that defined by?
An agile lead has been assigned to a project to develop an innovative digital device for a consumer products company. The company asked the agile lead to use a Scrum approach to product development. The product owner has worked on Scrum projects before and is excited about the value Scrum will bring to the company.
What should the scrum master do first?
Following an upgrade, a software support team is overwhelmed by the number of tickets being submitted by end users. The team's manager is pushing the team to "work smart" by focusing on activities that deliver the most value in the least amount of time.
What should the team do?
The agile team disagrees with the business stakeholders on completing some epics What could help eliminate misunderstandings?
An agile team is continuously interrupted by stakeholders wanting to ask product backlog questions. Distractions can have a negative impact on value delivery and quality.
Who is responsible for protecting against distractions?
An agile practitioner wants to communicate the effect of technical debt on the project What should the practitioner do?
An agile development team is working on a digital transformation project and is facing challenges in obtaining consistent feedback from stakeholders who are dispersed around the world. The product owner is under pressure as this lack of engagement has led to prolonged decision-making cycles and has adversely affected the outcomes of sprints.
How should the team improve stakeholder engagement to help ensure timely feedback and better decision-making? (Refer to Stakeholder Power/Interest Grid)
The project lead of an international team noticed that some members were hesitant to express their opinions and thoughts during the meetings. What should the project lead do to encourage the team to express themselves?
The project lead of an international team noticed that some members were hesitant to express their opinions and thoughts during the meetings. What should the project lead do to encourage the team to express themselves?
The manager of the team is responsible for delivering a specific initiative within the organization. They are preparing for the monthly project review meeting, where they will present the current state of this initiative. The agile project lead sends the manager the following email with the initiative's current status.
Which summaries are correct and will be presented during the monthly project review? (Refer to
the email and exhibits to the Team Manager)
In a planning meeting, the client does not have a clear understanding of the most beneficial features of a project, because there are too many stakeholders with different requirements. How should the project manager approach this project?
During an agile team retrospective, some junior team members discussed an approach that could improve the overall team performance. How should the agile practitioner handle the recommendation?
Based on the chart, what is the current status of the iteration when comparing story points planned versus completed?
A project is to be started with a team of nine existing and nine new members. The scrum master feels that the team is too large and wants to break it into three teams. The scrum master sets aconstraint that each team have an equal number of existing team members for knowledge sharing and experience.
What should the scrum master do to accomplish this?
During a team meeting members who are subject matter experts (SMEs) mention that they are continuously working on repetitive tasks which has lowered motivation. What should the agile practitioner do?
How can a project team effectively work toward a common goal and communicate as they scale and expand to build a new business-critical platform, given that they have been responsible for a small customer-facing product with little complexity over the past 2 years?
Two similar stories A and B are estimated at 3 story points. Story C, is estimated at 8 points After an iteration in which A and C were completed, it is found that story A took much longer than story C.
What should the agile practitioner do?
The product owner wants to build security firewalls into the product. How can the team members support this?
A scrum master of a team that is new to Scrum wants to share the purpose of the daily coordination meeting. What should the scrum master tell the team?
A client states that a product is not being built as requested How should the agile team address this?
An infrastructure team had to revamp so downstream channels could consume data from the data lake, thereby improving operational efficiency for the end customers. Which primary components should the product manager consider while plotting performance and dependencies on the product roadmap?
A project has several features that will deliver immediate customer value. The product owner needs to determine which features to include in the upcoming iteration.
What should the product owner have the customer review and approve?
A new agile team member notices that the team's current process involves excessive documentation. What should the new team member do?
A product owner adds user stories to the backlog on a daily basis. The stories are vague requests, and the product owner expects the details to be clarified once the team works on the prioritization list.
How should the team members address this challenge so that the prioritization meeting does not become a brainstorming session?
During team meetings, the team often struggles with making decisions about their technical approach. What should be done to improve the quality and timeliness of decisions?
Some members of an agile project team work remotely, so it is difficult to have regular face-to-face backlog grooming sessions. How should the agile practitioner ensure that the team is able to reduce miscommunication and rework in this environment?
A company is considering developing a new, complex application that will require a large initial investment However if successful the profit potential is high.
When preparing an analysis, what should be used to encourage stakeholders who are concerned about project failure to authorize the initial investment?
During initial planning, a project team investigates several approaches to building new application software, emphasizing the most valuable deliverables. The team needs to convince stakeholders and win their approval.
How can the project team achieve this?
A new agile project leader habitually becomes involved in the work from a support perspective and uses information radiators to ensure that all actions to remove impediments are visible to the team. What is the agile project leader doing?
Which agile practice would most significantly increase a team's velocity?
In several recent agile team status meetings, there have been discussions about increases in costly bugs and late product deliveries, resulting in lower quality and higher costs. Team members feel they spend too much time in planning and process meetings, then feel rushed to complete their work.
How should the agile lead implement an effective and efficient solution?
The lead developer informed the team that they have learned of some possible integration challenges in creating customer dashboards using the architecture the team has chosen. What should an agile practitioner do?
An agile project manager is planning the initial scope, schedule and cost range estimates on a new project. The team will be using Kanban to control work.
What metrics should the team use to measure performance?
During a review close to a product release, the customer spotted several features that will need to be changed. What caused this to happen?
An agile lead is experienced with predictive and agile approaches. The agile lead was recently invited by human resources (HR) to be part of a learning team. During roundtable discussions with the project management team, the agile lead states: "I foster a safe environment for disagreement so my team feels empowered to move forward without obstacles."
What is the agile lead attempting to highlight?
A project team member expresses frustration about the length of time it takes to make decisions for a complex project. Approvals needs to happen at many levels in the company.
What should the team lead do to improve decision quality and reduce the time required to make decisions?
A project team has a senior subject matter expert (SME) who is comfortable with data integration. The SME is not inclined to perform regression testing because the SME feels that performing regression testing is more of a junior duty.
What should the scrum master do?
A seven-member agile team's composition varies considerably in age. gender, culture, personality type, and professional background. When planning a team-building event, what type of interpersonal skills should the project leader use?
What is the disadvantage of using velocity as a measure of team efficiency in agile approaches?
An executive requests information regarding a sprint status. What action should the product owner take?
The first project vision statement meeting for a newly formed team did not achieve its outcome. Lack of participation combined with conflicting views of those who participated led to disagreement on how to proceed.
How can the team improve their collaboration?
A project manager is managing a large complex project with cross-functional teams using an adaptive approach. Frequent communication among the team leads of these cross-functional teams is crucial for the project to stay on track and deliver value according to the project plan.
Which agile communication practice should the project manager implement to ensure the cross-functional teams interact frequently?
During a project's last few sprints, an agile practitioner notices an increase in defects. A root-cause analysis indicates that a poor understanding of the requirements was caused by the inability of the product owner to communicate clearly.
What should the agile practitioner do?
During a retrospective, a team member claims that a specific set of documentation that is continuously updated during iterations is not being used by any stakeholder. What should the team do?
A product owner needs to elaborate on a product roadmap. How can the product owner collaborate with stakeholders to identify the features that offer maximum value?
A company is planning to launch a new service to improve the customer checkout experience. What should the project manager do to meet the objective of reducing time to market to gain a competitive advantage in the industry?
The product owner working on an agile software development project has brought all the Scrum team members together for the first sprint planning meeting. The team has read the user stories and has provided estimates to complete these user stories. The product owner plans to empower the team to get the work done.
What is this an example of?
An agile team is struggling to achieve their goal during the first release due to an unstable environment beyond the authority of the product owner. Close to the end of the current sprint, the release manager resigns and a new person takes over.
What should the scrum master do?
An agile team is struggling to achieve their goal during the first release due to an unstable environment beyond the authority of the product owner. Close to the end of the current sprint, the release manager resigns and a new person takes over.
What should the scrum master do?
A member of a project's development team approaches the team lead and requests database administrator training. The team member believes that their inability to handle this work, and to rely on outside specialists, is impacting team velocity.
What should the agile team lead do?
Midway through an iteration an agile team learns that a team member will be unavailable for the next two iterations. As a high-performance team, what should the team do?
When prioritizing features to be delivered in an iteration, on what features should an agile team defer work?
As part of the organizational change, all project teams within the digital channel’s portfolio have been directed to move from 3-week iterations to 2-week iterations. The development team is frustrated as they think there will not be enough time to test. The product owner does not like this change as it will increase the number of ceremonies.
Which two actions should the scrum master take? (Choose two.)
The team is aware that they will need to integrate a new component to their solution in the next few weeks. The team does not have any experience with this component.
What should the team do next?
An agile team is unable to complete all its planned sprint user stories, which results in a decrease of its planned sprint velocity. What should the team do?
A key resource is switching between projects to obtain more visibility and acclaim. However, project work has grown and become a burden.
What should the agile project leader do?
An organization is shifting to an agile delivery methodology. An agile project manager has been assigned to the transformation project.
What should the agile project manager do to ensure a high level of adoption?