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Question # 4

STION NO: 46

You create a set of dashboards and reports for a project team that combines data from different sources in Power BI. Some of the data is considered sensitive.

You need to distribute the dashboards and reports securely to the team.

What should you create?

A.

a custom data connector

B.

a published app

C.

a Microsoft flow

D.

a Power BI workspace

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Question # 5

A user is starting to learn about Power Apps.

Which objects should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 6

You create a Power Bl dashboard that displays Common Data Model data. You need to share the Power Bl dashboard with coworkers and allow the coworkers to collaborate. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A.

Create a Power Automate flow to export the data into a SQL Server database.

B.

Publish the dashboard as an app to your coworkers.

C.

Export the data to Microsoft Excel. Make required changes and then re-import the data.

D.

Create a Power Bl workspace and grant coworkers permissions.

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Question # 7

A company has a Power Apps app that is used by most employees. The company is expanding to other

countries/regions.

You need to recommend a solution to translate text generated within the Power Apps in near real-time.

What should you recommend?

A.

Microsoft Azure Synapse Analytics

B.

Microsoft Azure Cognitive Services

C.

Common Data Service connector

D.

Power BI

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Question # 8

You have a Power BI report.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 9

A carpet cleaning company uses Dynamics 365 Sales.

The process for entering customer information during onsite sales calls is very complicated. The company

wants a simplified screen that allows salespeople to capture the customer name, phone number, and other

information while speaking to the customer.

You need to recommend a solution that works on various types of mobile devices.

What should you recommend?

A.

Common Data Service

B.

Microsoft Flow

C.

AI Builder

D.

Canvas app

E.

Power BI

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Question # 10

You are a district manager for a large retail organization. You train each store manager to use Power BI to track sales and daily sales targets.

A store manager remembers learning about the Analyze in Excel option but cannot find the option in their Power BI dashboard.

You need to help the user resolve the issue.

How should you advise the user?

A.

Install the Power Bl Desktop app.

B.

Navigate to the report used by the dashboard.

C.

Select the Spotlight button on the dashboard tile.

D.

Subscribe to the dashboard and follow the email link.

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Question # 11

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

A.

You do not need to manually back up data.

B.

Both will use the same time zone.

C.

You can use Power BI to display data that comes from both environments.

D.

You can implement Single Sign-On (SSO).

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Question # 12

A recent update has been made to a canvas app.

The update has caused a negative impact to users.

You need to roll back the app to a previous version.

What should you do?

A.

Restore the previous version of the app.

B.

Uninstall the app for all users and reinstall by using the previous versions' package.

C.

Deactivate the live app, import the previous version of the app, and then activate the app.

D.

Delete the app and create a new app based on the previous version.

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Question # 13

A company plans to create an information portal that managers can use to view critical information about their teams.

You need to recommend the type of Power BI components that the company should use.

What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE. Each correct selection is worth one point.

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Question # 14

A company plans to implement Power BI to analyze retail operations data.

You need to recommend solutions for the company.

Which Power BI components should the company use? To answer, drag the appropriate Power BI components to the correct requirements. Each Power BI component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 15

A company uses Microsoft Excel workbooks to store consolidated sales data. Workbooks are stored on OneDrive for Business.

Match each Power Bl feature to its requirement. To answer, drag the appropriate features from the column on the left to its requirement on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

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Question # 16

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 17

A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.

Users are able to create and edit Power Apps canvas apps.

In which environment are users creating and editing the apps?

A.

Production

B.

Default

C.

Sandbox

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Question # 18

You are creating a model-driven app to track requests for quotes.

The app must use the following navigation structure:

Sales

    Sales Log

    Request for Quotes

    Projects

    Settings

    Customers

    Product Lines

    Sales Territories

Administration

    User Admin

    Users

    Roles

You need to create the app navigation.

Which sitemap component types should you use? To answer, drag the appropriate component types to the correct navigation elements. Each component type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 19

You are creating a canvas app that will be used in several countries/regions.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 20

You create a Power App portal.

When a user signs into the portal the following error displays: user not found

You confirm that the user's sign in information is correct.

You need to determine the cause of the error.

What should you do?

A.

Disable custom error messages.

B.

Create a custom error message.

C.

Enable diagnostic tools in Lifecycle Services.

D.

Enable Maintenance mode.

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Question # 21

You are creating a canvas app.

You need to configure the app.

Which two objects are provided by the connector? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

customizations

B.

data sources

C.

actions

D.

tables

E.

triggers

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Question # 22

A user is trying to understand the differences between the various ways apps can be built by using Power Apps.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 23

A company plans to implement Power Apps in a Power Platform environment.

You need to implement other required components.

Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

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Question # 24

You create a canvas app that allows contractors to submit time they work against a project.

Contractors must be able to use the canvas app to enter time. Contractors must not be able to perform any other actions in the app.

You need to configure permissions for the contractors.

Which type of permissions should you use?

A.

application-level

B.

task-level

C.

record-level

D.

field-level

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Question # 25

You create a canvas app by using the Generate from data feature. The app connects to a Microsoft SharePoint list.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 26

You are using Dynamics 365 Sales.

You need to pull data into a Power BI report for your team. The City and State columns must be combined to form one column on the report.

Which function would you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Use Power Query to merge columns.

B.

Import the data.

18912E1457D5D1DDCBD40AB3BF70D5D

C.

Export data to Microsoft Excel.

D.

Create a view.

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Question # 27

A company is building a Power Apps portal.

You need to select out-of-the-box portal types to meet the company's requirements.

Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 28

A company publishes e-books for independent authors.

The company wants to implement a Power Apps portal solution to make announcements about upcoming books to the general public.

You need to recommend features for the company.

Which features should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 29

A user is creating their first canvas app in Power Apps.

The user does not know what types of controls they can include.

You need to recommend solutions for the user.

Which types of controls would you recommend using in Power Apps? To answer, select the appropriate control in the dialog box in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 30

A company is evaluating Power Platform and has questions about the role that Common Data Service plays in using Power Apps and Power Automate.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 31

You create a Power Apps canvas app.

You need to ensure that your coworkers can run the app.

What should you do?

A.

Share the app.

B.

Send the URL for the app to coworkers.

C.

Add a license for the app.

D.

Create a Flow for the app.

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Question # 32

N NO: 95 DRAG DROP

A manufacturing company is evaluating Al Builder.

You need to select Al Builder models to address specified requirements.

Which model types should you use? To answer, drag the appropriate model types to the correct requirements. Each model type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 33

You manage the support team at a rapidly growing company.

Support technicians need a better experience when logging and responding to support requests.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 34

A company uses Microsoft 365 and Dynamics 365 Sales. The company does not have any developers on its staff.

You need to explain to the executives the benefits of using Power Platform apps.

What are two benefits? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Users can send emails from Dynamics 365 Sales to their personal email addresses.

B.

Users can create Power Apps to create apps for different departments.

C.

Users can use Power Automate to share information between Microsoft 365 and Dynamics 365 Sales.

D.

The company must unify all the mobile devices to one vendor.

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Question # 35

A company needs to create several workflows and applications to help streamline their sales operations.

You need to determine which applications are appropriate for given scenarios.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 36

A company is evaluating ways that they can implement AI Builder.

For which two scenarios can you use AI Builder? Each correct selection presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Send emails to all al users who subscribe to a service.

B.

Synchronize data from an external database.

C.

Collect data from several data sources and display a dashboard that shows trending data.

D.

Interpret images and perform an action on the image.

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Question # 37

A company plans to create Power Platform apps that consume industry-standard and proprietary data sources.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 38

You are planning to use the Business Card Reader and Sentiment Analysis prebuilt AI models to build solutions.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 39

A business is evaluating AI Builder.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 40

A bank uses Power Platform apps and flows to support business processes.

The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.

You need to use AI Builder to implement the solution.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 41

You create a business rule on contact entity to enforce the requirement that users must enter either a

telephone number, fax number, or an email when creating a new record.

The company decides to remove fax number from the condition.

You need to update the business rule.

What are two ways of achieving the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Save a copy of the rule and change the condition. Deactivate and delete the original rule.

B.

Deactivate the business rule and change the condition.

C.

Take a snapshot of the business rule and change the condition.

D.

Change the condition and activate the change.

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Question # 42

A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.

When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Create a canvas app.

B.

Implement the Virtual Agent.

C.

Build a Microsoft Flow.

D.

Use the Common Data Model.

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Question # 43

A company plans to use AI Builder to help improve business performance.

You need to determine which AI Models are available for use.

Which three types of models can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

linear regression

B.

binary classification

C.

object detection

D.

anomaly detection

E.

text classification

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Question # 44

A company plans to implement solutions that use Common Data Service as a data storage.

You need to recommend features to meet the company's needs.

Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 45

Your company wants to create a help desk system and implement Dynamics 365 Customer Service.

The company has the following requirements:

    Provide an application to allow support team staff to chat live with a customer.

    Automatically import data from a Microsoft Excel spreadsheet once a day.

    Provide a chatbot that can assist customers who need support.

You need to determine which applications to use to meet the requirements.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 46

You need to implement Microsoft Business Applications along with the Microsoft Power platform.

Which three Microsoft products are part of the Power platform? Each correct answer presents a complete

solution.

NOTE: Each correct selection is worth one point.

A.

Microsoft Power Apps

B.

Azure Active Directory

C.

Microsoft Flow

D.

Azure Machine Learning

E.

Microsoft Power BI

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Question # 47

You are a customer service manager.

You need to implement a Power Apps portal that allows customers to submit cases.

Which type of data source is used?

A.

Dynamics 365 Connector

B.

Microsoft SharePoint

C.

Microsoft Azure Storage

D.

Common Data Service

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Question # 48

A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 49

A distribution company has multiple warehouses.

Tax rates charged on sales orders need to be calculated based on locality and region.

You need to recommend a cost-effective solution that can be implemented quickly.

What should you recommend?

A.

Check AppSource for a tax add-on.

B.

Create alerts in Dynamics 365 Finance for tax table changes.

C.

Implement the Common Data Model.

D.

Run a Power BI report.

E.

Write scripts and code tax updates.

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Question # 50

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.

The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.

You need to recommend a tool to determine software usage.

What should you recommend?

A.

Microsoft Intune

B.

Azure Stream Analytics

C.

Power Platform Analytics

D.

Dynamics 365 Product Insights

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Question # 51

A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.

You need to recommend solutions for the company.

What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 52

You create a user-owned custom entity by using Common Data Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 53

You need to explain the major components of the Common Data Model (CDM) and their functions.

Match each term to its definition.

Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.

NOTE: Each correct selection is worth one point.

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Question # 54

You manage the support team at a rapidly growing company.

Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 55

You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.

How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.

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Question # 56

A company uses Power Apps.

You need to perform administrative tasks for the company.

Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 57

This question requires that you evaluate the BOLD text to determine if it is correct.

You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.

Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

A.

No change is needed.

B.

one

C.

three

D.

four

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Question # 58

A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.

You need to recommend features to support the implementation.

Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 59

NO: 14 HOTSPOT

A company plans to use Power Platform to build apps which address specific business challenges.

You need to recommend the appropriate types of Power Apps to use.

What should you recommend? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 60

You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 61

You save and publish the following view in the view designer:

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 62

Institutions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 63

A manufacturing company is building a model-driven app to manage its warehouse. The app has two custom tables: Order and Batch.

You need to identify the appropriate component for each required function of the app.

Which component should you choose for each function? To answer, drag the appropriate components to the correct functions. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 64

A company uses a manual process to manage escalations for customer support calls. You must use Power Automate to automate the process for routing escalated calls. You need to create the flow. Which type of connector should you use?

A.

Office 365 Users

B.

Microsoft Excel

C.

Microsoft Dataverse

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Question # 65

A company is implementing Power Automate to streamline operations.

The head of customer support relations needs a Power Automate flow that texts a manager when an email meets the following criteria:

• The email is sent as high priority.

• The email is from a customer.

You need to identify how the flow's decision point will know whether the criteria are met. What should you use?

A.

data operations

B.

expressions

C.

variables

D.

actions

E.

triggers

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Question # 66

You are creating a model-driven app.

You need to add forms to the app.

Which form types should you use> To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 67

A company is undergoing a digital transformation by using Microsoft Power Platform.

Departments in the company have the following requirements:

You need to determine which department can use a canvas app to meet its requirement.

For which department should you develop a canvas app?

A.

Facilities

B.

Marketing

C.

Customer service

D.

Finance

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Question # 68

A company uses Power Automate.

The company wants to automate a user s data entry into an older Windows application on the user's local computer.

You need to configure the automation to meet the following requirements:

• Automatically capture the user's data entry actions.

• Enable the user to specify the values to be entered when the automation is run on the computer.

Which three actions should you manually perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 69

A company uses Microsoft 365. SharePoint Online, and Dynamics 365 Sales.

You need to recommend tools to build a solution that meets the following requirements:

• Synchronize data daily (rom an external Microsoft SQL Server instance.

• Send a report automatically to specific company executives.

• Ensure that opportunities over a specified amount are approved by a sales manager.

Which two tools of components should you recommend? Each correct answer presents pan of the solution NOTE: Each correct selection is worth one point.

A.

Microsoft Word

B.

Common Data Service

C.

Power Automate

D.

Microsoft Excel

E.

Power BI

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Question # 70

For each of the following statements, select Yes if the statement is true, Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 71

A company uses a model-driven app for its sales team.

You must customize a form to meet the following requirements:

• If a check box is checked, a hidden field must appear.

• The form must display a list of customers and fields about customers.

You need to identify the components a developer must configure to meet the requirements. What should you identify?

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Question # 72

A company is considering using Power Pages for its website.

You need to determine whether the use cases for Power pages meet the company’s requirements.

What is a use case Power Pages?

A.

Performing repetitive tasks

B.

Sharing data with customers

C.

Building mobile apps for iOS

D.

Creating visualizations of data

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Question # 73

You create a model-driven app for a department.

You need to make the model-driven app available to other department members. Which two methods should you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Publish the app to AppSource.

B.

Send the application's Web URL to other team members by email.

C.

Deploy the application to other user's instances through PowerShell.

D.

Use the Share feature in the Power Apps designer.

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Question # 74

A company creates unmanaged model-driven apps.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

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Question # 75

A company is considering implementing Power Platform. The company must minimize development costs.

For which three scenarios should you consider implementing Power Apps Portals? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

a customer support website that includes knowledgebase search and support for document uploads

B.

a public website that supports multilingual communities with forums and blogs support

C.

a secure website for mobile users that is available only by using a VPN into the corporate network

D.

a secure website for vendors accessing data stored in Common Data Service

E.

an internal website for employees with limited access to Dynamics 365 Finance data

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Question # 76

A company uses Dynamics 365 Supply Chain Management.

When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.

You need to implement the functionality to create Outlook tasks.

Which two features should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

AI Builder

B.

Power Apps

C.

Business Events

D.

Microsoft Flow

E.

Common Data Service

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Question # 77

A company uses Dynamics 365 Sales. Every time an opportunity is created, a Power Automate flow runs to email the opportunity to the sales manager.

The sales manager leaves the company. You disable all accounts for the sales manager.

You need to ensure that the new sales manager automatically receives email about opportunities when they are created.

What should you do?

A.

Modify the flow and ensure that the correct manager's email is listed in the From field.

B.

Modify the flow and ensure that the correct manager's email is listed in the To field.

C.

Grant the new sales manager access to the departed sales manager's inbox.

D.

Modify the flow and ensure that the flow prompts the user to type the correct email for the To field.

E.

Create a flow that automatically forwards opportunity emails to the new sales manager.

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Question # 78

A company uses Microsoft 365, SharePoint Online, and Dynamics 365 Sales.

You need to recommend tools to build a solution that meets the following requirements:

* Synchronize data from an external Microsoft SQL Server instance.

* Send out of the box report automatically to specific company executives.

* Ensure that opportunities over a specified amount are approved by a sales manager.

Which two tools or components should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Microsoft Excel

B.

Microsoft Word

C.

Power Automate

D.

Microsoft DataService

E.

Power BI

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Question # 79

For which scenarios can you use Power Automate?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 80

A company uses Dynamics 365 Supply Chain Management.

You need to use Microsoft Flow to automate the process of receiving and tracking raw materials.

Which type of connector should you use?

A.

Common Data Service

B.

Dynamics 365

C.

Dynamics 365 for Fin & Ops

D.

Dynamic Signal

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Question # 81

You are authoring a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 82

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

A.

Customer satisfaction

B.

Engagement over time

C.

Escalation rate drivers

D.

Session outcomes overtime

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Question # 83

You are developing a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 84

You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.

Testers report the following issues:

    Changes that you make to the chatbot are not seen by testers.

    When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.

You need to determine what needs to be done to fix the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 85

You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.

You need to determine which services the chatbot can be used with or added to.

Which two services can the chatbot be used with? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Facebook

B.

Power Bl

C.

Microsoft Azure Event Grid

D.

Microsoft Azure Service Bus

E.

Microsoft Azure Bot Framework

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Question # 86

A company is building an interactive chatbot to answer questions about product and product warranties.

You need to create conversation paths for questions about product warranties.

Which tool should you use?

A.

Authoring canvas

B.

Azure Bot Framework

C.

Power Platform admin center

D.

Power Virtual Agents portal

E.

Conversation node

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Question # 87

You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.

The chatbot must meet the following requirements:

    Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.

    Provide meeting room capacity options of 1-4 people and 5-10 people.

    End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.

You need to identify the actions to use.

Which actions should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 88

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.

A team member named User1 must test the chatbot.

You need to ensure that User1 can complete testing.

What should you do?

A.

Sign in to the authoring environment as the chatbot author.

B.

Sign in to Microsoft Azure DevOps as the chatbot author.

C.

Sign in to Microsoft Azure DevOps as User1.

D.

Sign in to the authoring environment as User1.

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Question # 89

You are building a Power Virtual Agents chatbot for a company.

You are working with an existing topic and would like to call an action.

Which technology is available to perform the action?

A.

Power Virtual Agent Entity

B.

B. Power Apps

C.

Power Automate

D.

Power Bl

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Question # 90

You are creating a Power Virtual Agents chatbot for a company.

Which component types should you use for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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