Exact2Pass
When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?
As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?
When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
New records, new groups, and modified configuration Items (Cls): what do they have in common?
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
When moving multiple update sets at one time, what might you do to facilitate the move?
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)
What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
What do you call any component that needs to be managed in order to deliver services?
What is used frequently to move customizations from one instance to another?
Which tool is used to define relationships between fields in an import set table and a target table?
What is a no-code approach to control the mandatory or read-only state of a form field?
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?
What function do you use to add buttons, links, and context menu items on forms and lists?
A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)
How would you define an Access Control, to allow a user with iti role to have permission to create incident records?
Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?
After you create a new table, what is the best practice regarding the navigation pane?
Choose 2 answers
What section on the notes tab, shows the history of the work documented on the record?
What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?
Choose 4 answers
For your implementation, the following tables. are extended fram each ofher:
* Incident table is extended from Task table.
* Super Incident table is extended from Incident table,
In this situation, which table(s) are P arent, Child and Base tables?
Choose 5 answers
On what part of the ServiceNow instance, would you find the option to Impersonate User?
Which tables are children of the Task table and come with the base system?
Choose 3 answers
Which path would you take to access the table configuration page from a form?
Which framework can automatically populate values for the priority and Category field based on the Short description field value?
On what part of the ServiceNow instance, would you find the option to access applications, like Incident Management?
What role enables someone to authorize a request, with no other permissions on the platform?
Security rules are defined to restrict the permission of users from viewing and interacting with data. What are these security rules called?
What tool is used to import data from various data sources, and map that data into ServiceMow tables?
On the Cl Dependency View, what enables you to trace from an infrastructure item, like a Server, to the Services that are dependent on that Server?
Which statement correctly describes the differences between a Client Script and a Business Rule?
You have an existing customer, who is using workflows for their catalog items. Their existing purchasing policy is to require approval for any request that totals over 31000. However, management wants to change the approval threshold to 31500. Which
workflow would you update to make this change?
A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?
Choose 3 answers
What access does a user need to be able to import anicies to a knowledge base?
One related list, which buttons are commonly used for managing the records on the list?
Choose 3 answers
Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)
When you set a policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?
When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?
What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)
An order from the Service Catalog has been placed. Two records in the Platform are created as a result. Which two records are associated with tins newly ordered item?
Choose 2 answers
Which is the most efficient way to move large amounts of data between instances?
What are the main components of the Form Design interface? (Choose three.)
When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?
After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?
Which technique is used to get information from a series of referenced fields from different tables?
What types of entities can receive task assignments, in ServiceNow?
Choose 2 answers
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
Which one of the following statements best describes the purpose of an Update Set?
Which group of permissions is used to control Application and Module access?
ServiceNow uses what term to describe all the data saved within a particular form?
What is the master table that contains a record for each table in the database?
Which one of the following statements describes the purpose of a Service Catalog workflow?
Which of the following statements is true when a new table is created by extending another table?
As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?
What module in the Service Catalog application does an Administrator access to begin creating a new item?
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?
Which of the following statement describes the purpose of an Order Guide?
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
Which would NOT appear in the History section of the Application Navigator?
Where can Admins check which release is running on an ServiceNow instance?
What do you need to do before you can use an Application-based trigger in your flow?
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)