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Question # 4

You want to test two different Overlay Web Channel campaigns. Which options do you have? Note: There are 2 correct Answer: to this question.

A.

Activate the Advanced Scheduling page and set up an A/B test.

B.

Create an Interactions program with an A/B splitter and insert two different campaigns.

C.

Create an Automation program with an A/B splitter and insert two different campaigns.

D.

Split your recipient source into two contact lists and activate two separate campaigns.

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Question # 5

You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?

A.

Real-time

B.

Weekly

C.

Hourly

D.

Daily

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Question # 6

In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?

A.

Add iOS and Android platform-specific values for your messages.

B.

Check your segmentation criteria and only include push-enabled users.

C.

Create a silent push message.

D.

Check the SDK version in your app.

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Question # 7

How can a new API user be set up?

A.

An account owner can create an API user in Management > Security Settings.

B.

An account owner can create an API user in Management > Predict Data Sources.

C.

An account owner can create an API user in Management > User Management.

D.

A system operator can use an API endpoint to generate a new user.

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Question # 8

Which of the following describe Automation Center programs and Interactions programs? Note: There are 2 correct Answer: to this question.

A.

The only difference is that Interactions programs have different entry points.

B.

Interactions programs can be used for campaigns that should be sent in real time as a reaction to customer activities.

C.

Automation Center programs always ignore the opt-in status.

D.

Automation programs can be used for automated multiple-step, multi-channel programs for one- off or recurring lifecycle campaigns.

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Question # 9

Some web recommender widgets can be placed on any page in your website. What are some examples of these widgets? Note: There are 2 correct Answer: to this question.

A.

Also-bought widget

B.

Home widget

C.

Last-purchase widget

D.

Personal widget

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Question # 10

How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct Answer: to this question.

A.

It runs once a day, checking against the full database.

B.

Contacts with the same unique identifier are merged automatically on import.

C.

Contacts with identical first name and last name are merged automatically.

D.

It runs every time a new contact is about to be imported.

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Question # 11

How does the IP access control functionality work?

A.

Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.

B.

Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.

C.

Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.

D.

Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two- step authentication.

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Question # 12

The image below shows the summary page of your mobile app tutorial program. What do the "583 Messages" represent? Note: There are 2 correct Answer: to this question.

A.

It is the number of mobile push messages.

B.

It is the number of all messages in the Interactions program, regardless of the channel.

C.

It is the number of times the program was started and executed.

D.

It is the number of mobile in-app messages.

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