HP2-I47 Dumps With Exact Questions and Answers

The two options that HP Fix Services provide for HP Personal Systems are A. Operating system and firmware updates and C. Multiple response time options to meet customer needs. According to the HP Fix Services website1, HP Fix Services enable IT to remotely resolve employee device issues, plus deploy rapid repair or replacement at home, in the office, or in the field. Some of the features of HP Fix Services are:

• Operating system and firmware updates: HP can help customers keep their devices up to date with the latest operating system and firmware updates, as well as provide support for troubleshooting and resolving issues related to these updates1.
• Multiple response time options: HP offers a range of response time options to suit different customer needs, such as next business day onsite support, same day onsite support, or 4-hour onsite support. Customers can also choose from different service levels, such as standard or premium1.

Other features of HP Fix Services are:

• Remote diagnosis and support: HP can remotely diagnose and fix device issues, such as boot-up problems, system performance issues, network connectivity issues, and other problems. HP can also provide phone and chat support for customers who need assistance12.
• Accidental damage protection: HP can protect customers from accidental damage to their devices, such as drops, spills, power surges, or breaks. HP can provide repair or replacement of the damaged device with no hidden fees2.

The two benefits that the IT manager should include in the company’s proposed sustainability plan are C. Visibility and control over changing technology will enable the businesses to meet the technology demands of the future and D. A current trend has shown that employees will stay with an environmentally responsible company long-term.

These benefits are supported by the information contained in the web search results:

• Visibility and control over changing technology will enable the businesses to meet the technology demands of the future. This benefit is related to the need for IT to adapt to the hybrid work model and provide solutions that can optimize device management, security, performance, and sustainability. For example, one of the web search results states that “HP Manageability Services help IT simplify and improve end user device management and deliver a better employee experience across endpoint devices and applications. They provide multi-vendor, multi-OS device monitoring and management solutions, powered by the HP TechPulse analytics platform” 1. Another result states that “HP Wolf Protect and Trace is a service that helps protect devices from cyberattacks and recover them if they are lost or stolen. It uses HP TechPulse to monitor device security posture, detect threats, and enable remote actions such as lock, wipe, or locate” 2. These examples show how IT can leverage HP solutions to gain visibility and control over changing technology and meet the future needs of the hybrid workforce.
• A current trend has shown that employees will stay with an environmentally responsible company long-term. This benefit is related to the positive impact of hybrid work on employee retention and engagement. According to one of the web search results, “more than a dozen peer-reviewed studies have confirmed that employees prefer working for organizations that take environmental sustainability seriously. In fact, according to a recent study conducted by GHD, a global professional services advisory firm, 30% of Americans indicated their employer’s sustainability practices impacted their decision about whether to work for them, and they would consider green credentials when choosing a future employer” 1. Another result states that “recent studies suggest that 61% of employees want to work from home at least three days per week moving forward, and 21% want to work entirely remote” 1. These statistics indicate that employees value working for companies that support their preferences for hybrid work and environmental sustainability.

The two options that are included in HP Active Care are A. Defective Media Retention in every option and E. Next business day onsite support. According to the HP Active Care website1, HP Active Care provides a complete suite of device protection, support, and repair services that help users maximize productivity. Some of the features of HP Active Care are:

• Defective Media Retention: Sometimes even the best storage media may require replacement, and when it does, you can securely maintain control of the defective media in a way that meets your security standards for protecting sensitive data12.
• Next Business Day Onsite Response: Rely on our knowledgeable experts and prompt service to minimize disruptions by getting your devices working and your users back to business. HP Customer Support will fast track problem diagnosis and provide resolutions that help customers get back up and running quickly12.

Other features of HP Active Care are:

• HP TechPulse: An Automation platform powered by billions of data points; HP TechPulse delivers world class services through meaningful insights2.
• Accidental Damage Protection: Keep your devices up and running at an optimal state with the parts and materials necessary to keep your devices working12.
• Travel Support: You have enough to focus on when you’re out of the office. Stay productive and get access to the help you need—almost anywhere you go—with local language telephone and onsite support12.