Exact2Pass
One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which component in Pano's Model of Leadership Development states that for you to lead, you must have the permission of the people whom you lead?
Which of the following scenarios is an example of discrimination in a disparate treatment?
Part of organizational development is a commitment to quality. What quality control tool is also known as a fishbone diagram?
Management and human resource professionals must be aware of unlawful interference with union activities. One such method to remember what employers may do is called the TIPS approach. What does TIPS mean?
Which of the following business structure is owned by two or more people who share final authority for all business decisions?
During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?
Which of the following types of interview has a list of questions prepared in advance and is used for all candidates?
Which of the following are hired only at times of the year when the workload increases?
The middle value when values are arranged in order from high to low is which of the following?
Which of the following is the way in which the goods or service will be produced?
Harry is the Senior HR Professional for his organization and he's working with Bill on the total rewards package he can offer. Bill is confused about monetary rewards and nonmonetary rewards. Which of the following is an example of a nonmonetary reward for compensation?
Project managers must balance and control five factors in every project: time, cost, quality, scope, and what other factor?\
You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?
One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?
An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?
An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?
The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?
Which of the following creates a variety of affirmative action obligations for employers with federal government contracts?
Which of the following is similar to a general partnership but is formed for a limited time frame?
Match each business operation activity with its corresponding description.
Which of the following is not a benefit of hiring a multigenerational workforce?
According to the Toxic Substance Control Act, documentation of hazardous material exposures must be kept on file for how many years?
Which of the following employment visas is used for temporary agricultural worker?
Drag and drop the elements of proposal formats according to their descriptions.
As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?
Diane is the HR Professional for her organization and she's examining the ranges for the compensation levels of her company. Which one of the following statements best describes what a range for compensation is?
Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?
What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?
The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?
According to the OSHA inspection priorities, which type of workplace hazard receives first priority for an inspection?
If an employee files a complaint with OSHA, under which of the following would they be protected?
____________programs involve employees and managers in improving the organization's productivity and sharing the benefits of success.
Which of the following is developed over centuries as a result of legal decisions made by judges in individual cases?
The company receptionist has always been cheerful and warm when greeting customers and has taken the initiative to do what needed to be done without waiting to be told. She has always kept the front desk tidy and presentable for visitors. Over the last few weeks, the receptionist has become moody and called in sick several times complaining of headaches, and the reception area looks disorganized all the time. This receptionist is showing classic signs of which of the following?
A supervisor has called an employee in for an interview about an inventory shortage. When the supervisor begins asking questions, the employee invokes his Weingarten rights. The supervisor has the option to do which of the following?
Which of the following Acts provides workers compensation benefits for maritime workers whose injuries occur on the navigable waters of the United States or on piers, docks, or terminals?
Which of the following groups have not been identified for protection under the Americans with Disabilities Act as it relates to substance abuse?
Which of the following Acts provides compensation for employees and contractors of the Department of Energy who were subjected to excessive radiation while producing and testing nuclear weapons?
Drag and drop the types of picketing beside their corresponding descriptions.
An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?
Which of the following Acts applies to businesses with federal contracts of $100,000 or more each year?
All of the following reasons for termination of an employee are examples of wrongful termination except for which one?
A business professional must plan on the direction and mission of the organization. Questions that direct the business ask where is the business now, where does the business want to go, how will the business get there, and how will we know when it has arrived. What term is assigned to this business introspection?
Beth is a nonexempt employee and she earns $17.45 per hour in her job. She has worked 40 hours this week, but management has requested that Beth work seven more hours this weekend. What is the total payment, before taxes, that Beth will be due for her work this week?
Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?
You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. The purchase of the insurance policy is what type of risk response?
What act prohibits discrimination on the basis of physical and mental disabilities?
Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?
According to Knowles, there are five key assumptions about how adults learn. One of the assumptions is the learner's need to know. Which of the following statements is best associated with the assumption of the learner's need to know?
Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?
Which of the following occurs when employees stop working and stay in the building?
A manager always requires a female member of the project team to take the meeting minutes. This is an example of what type of discrimination?
There is a document the federal government has created that you would like to use in your training class. You'll be teaching how the form is designed, its purpose, and what all parts of the form provide. The form will be included in your overhead presentation, in the course manual, and as a handout in the classroom. Is this legal?
Which of the following HR strategies would be most useful in dealing with a workforce that lacks accountability?
Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?
Which of the following are established by Fair Labor Standards Act (FLSA) of 1938?
Each correct answer represents a complete solution. Choose all that apply.
Fill in the blank with the appropriate approach.
A______________ approach fills corporate positions in the home country with expatriates, whereas management positions in the host country are filled by HCNs.
What law requires organizations to pay their non-exempt employees one and one half times the regularly hour wage for work that exceeds 40 hours in one week?
According to Knowles, there are five key assumptions about how adults learn. One of the assumptions is the learner's readiness to learn. Which of the following statements is best associated with the assumption of the learner's readiness to learn?
John has made unwanted sexual advances to a female employee that he manages. The female employee has rejected the advances. John then gives a very negative review of the female's work even though she has worked well, met her objectives, and received positive reviews in the past. This is likely a case of what?
Which of the following is used to determine current market trends and competition for different skills and knowledge and to assist the employer in setting pay levels?
Which of the following ensures that employees in different locations are paid at rates competitive in the labor market for specific jobs and locations?
A manager makes a sexual advancement to an employee who rejects the advance. Later, the manager does not allow the employee to be promoted because of the rejection of the sexual advancement. This is an example of what type of sexual harassment?
OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?
The Equal Pay Act of 1963 prohibits discrimination on the basis of sex in the payment of wages or benefits, to men and women who perform substantially equal work for the same employer, in the same establishment, and under similar working conditions. The law defined substantial equality of job content on four factors. Which one of the following is not one of the four factors this law defines?
Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?
Measuring staffing needs against sales volume could be done most effectively by using which of the following techniques?
Project management is a core activity in many organizations today. Which of the following statements best describes the process groups that comprise the project management lifecycle?
As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which of the following bargaining types is considered to be the most combative?
ESOPs, ESPPs, and profit-sharing are all examples of which of the following?
Which of the following is a process that occurs due to mergers, outsourcing or changing business needs?
e FLSA defined the maximum work week for nonexempt employees as _______ hours per week.
Which of the following educates employees about the cultural and social differences in other cultures?
Which of the following processes requires job evaluators to compare the value of jobs to one another?
Job evaluation
Classification method
Job sharing
Ranking method
Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college. Which of the following biases could be influencing the GM's decision?
Tax withholding is to the _______________ stage of the employment life cycle as COBRA benefits are to the ____________ stage of the employment life cycle.
James is a highly productive salesperson who is required to share a team bonus with his co-workers if certain sales goals are met each month. He is frustrated with this compensation structure, because he believes his teammates do not contribute as much as he does to the final numbers. This is an example of what?
For which of the following is “the highest standards of care and professionals in a legal context” a key component?
Which of the following includes payments made to employees that are associated with wages and salaries?
The Economic Growth and Tax Relief Reconciliation Act of 2001 allows for catch-up contributions for employees age ________ and older.
Wine Cellar Barrels recently became aware of several negative reviews online related to the company's customer service. Management has tasked HR with designing a strategic training initiative to address the interpersonal skills of the call center staff. HR's first step should be which of the following?
The Omnibus Budget Reconciliation Act of 1993 does not require which of the following?
Deal and Kennedy defined the four dimensions of organizational culture that you should be familiar with, as an HR Professional. What dimension of organizational culture is best defined by the hidden hierarchy of power?
Which of the following focuses on preventive care and controlling health costs?
Human resource professionals are likely to use third-party contracts when doing which of the following?
You are developing a new seminar for your organization and you're meeting with John, the Manufacturing Manager, about the seminar. You are asking questions to John such as why the course is needed, what problem the course should solve, and what the current level of competence the participants have about the course topic. What component of ADDIE are you performing?
It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management. Answer option B is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.Answer option D is incorrect. A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure.Answer option A is incorrect. A control chart shows trend analysis by tracking the results of measurements over time."Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge."
