Which advanced tool should Salesforce enable for large-scale Role Hierarchy realignments?
Universal Containers has set Partners users who will see records owned by partner users in roles below them in the hierarchy of which roles?
Universal Containers maintains Job information in a Custom Object that contains sensitive information. The only users who should be able to view and edit Job records are the user who owns the record and all users in the Delivery profile. Which three platform sharing tools are required to support the above requirements?
Choose 3 answers.
To grant Universal Containers sales managers access to shipment records properly it was necessarily to the IT Team is worried about improper access to records.
Which two features and best practices should a Salesforce architect recommended to mitigate the risk?
Universal Containers wants to create a way to store sensitive Invoice Data in Salesforce. A User who owns an Account should not see every Invoice, but only invoices that they or their subordinates own. Which two features should be considered during this solution implementation?
Choose 2 answers.
Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these requirements?
Universal Containers has the following requirements:
* The Commercial Account and Consumer Account support departments should not collaborate.
* The Commercial and Consumer sales users roll up to the same VP of Sales, but there should be no collaboration between sales departments.
* The Commercial sales department should share its customers with the Commercial support department.
* The Consumer sales department shares its customers with the Consumer support department.
* The Commercial and Consumer support departments roll up to the same Support Director.
* The sales departments will remain the Account Owner for the Accounts that they sell to.
What is the recommended Org-Wide Sharing Default for Accounts, and how would the
Architect enable proper Commercial and Consumer Sales to Support Account Sharing for this scenario?
Universal Containers (UC) has a requirement to expose a web service to their business partners. The web service will be used to allow each business partner to query UC's Salesforce instance to retrieve the status of orders. The business partner should only be allowed access to orders for which the business partner is the fulfillment vendor. The Architect does not want the business partners to utilize the standard APIs and would prefer a custom API be developed. Which three design elements should the Architect consider in order to ensure the data security of the solution?
Choose 3 answers
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?
A sales rep at Universal Containers was added to an opportunity team with Read/Write permissions.
Which action is she allowed to perform in the opportunity?
Universal Containers uses Standard WorkOrder object to track various work orders sent to field agents. Currently, the WorkOrder object has more than 400 fields. There are eight different types of work order processes established. The Director of Customer Service wants to ensure that field agents gets to see only required information specific to the WorkOrder type they are addressing.
Which option is recommended to implement this requirement?
At Universal Containers, users should only see Accounts they or their subordinates own. All Accounts with the custom field "Kay Customer" should be visible to all Senior Account Managers. There is a custom field on the Account record that contains sensitive information and should be hidden from all users, except 3 designated users who require view and edit access. These three users come from different user groups, and will change occasionally. Which three platform security features are required to support these requirements with the minimum amount of effort?
Choose 3 answers
A user posts a file to the Chatter feed for a record of an object that has a Private organization-wide default.
Which statement accurately describes who can view the file by default?
Universal Containers would like to track defects within Salesforce. A defect needs to have the following fields:
• Severity
• Type
• Status
• Description
There will be multiple Defects related to the standard Case object. Defects will be assigned to different owners which will often be different to the Case owner. Which option should the Architect choose to meet the requirement?
Universal Containers has a private sharing model on Accounts. Apex Managed Sharing is required to share certain account records with all users who are assigned to a specific Role in the Role Hierarchy. What should be the recommended way for the Architect to implement this?
Universal Container has a set of Account management users that should only see accounts once the account becomes a customer. The type field on the Account identifies whether the account is a prospect, customer, partner, or other. Which two methods could an Architect use to enable this sharing requirement, assuming a private sharing model for accounts? Choose two:
Which two are potential vulnerabilities in the following code snippet?
A Sales Rep at Universal Containers wants to create a dashboard to see how his sales numbers compare with his peers. Assuming a private model, which two permissions would the Sales Rep need to meet this requirement?
Universal Containers has a Private Sharing Model for the Opportunity object. Sales Rep A at Universal Containers created the Opportunity record and then transferred ownership of the Opportunity record to Sales Rep B. Both Sales Rep A and B have the same role in the Role Hierarchy.
What access will Sales Rep A have to the Opportunity after the transfer?
Which three advanced tools can Salesforce enable for large-scale role hierarchy realignments in organizations with large data volumes?
Choose 3 answers.
Dreamforce presenters need to be able to edit their presentation details (summary, presenter biographies, etc) on a private custom object in
Salesforce (Presentation). All presenters for a presentation are captured on a Presenters juction object between Presenter and User.
How can this be accomplished?
Universal Containers (UC) service reps are assigned to a profile which has “View All” in Case
object (Private OWD). To make sure service reps have access to all relevant information to
attend to customer requests, which two details should a salesforce Architects consider?
Choose 2 answers:
Universal Containers has enabled External Default Sharing and wants to allow for external users to have the External Sharing Default set to Public Read-Only for a custom object. Which two options are valid Internal Default sharing settings for the custom object?
An architect from a previous project implemented Platform Shield Encryption for a company.
However, based on a recent audit, the company’s Privacy Team identified three additional fields in their Account Records (Billing Street, Billing City and Phone) that needs to be secure end protected.
How should an architect proceed with this new policy change?
Below are some details regarding the organization at Universal containers:
1. Richard and Kevin are the east sales reps and their manager is Karen the East sales executive.
2. Sam and Wilder are West sales reps and the manager is Wendy, the West sales executive.
3. Bob is the CEO and managers both Karen and Wendy
Universal containers role hierarchy follows their management structure. Richard owns an account, NewCompany, and Kevin owns an account, OldCompany. Karen manually shared her account NewWorld with Kevin. However, she has moved to a new role to lead all Named Accounts, and Phil, who replaced her, is the new owner of NewWorld. Which employees will have access to the NewWorld account?
Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.
How is this accomplished?
How would you make sure Visualforce page is security proof? Choose 3 answers
Sales managers at Universal Containers (UC) have requested viewing customer invoices in Salesforce .. system. The architect at UC decided to surface the customer invoices in Salesforce using external objects a..
Configured an external object called Invoice.
Created a lookup relationship between account and the invoice
How can the architect grant the sales managers access to the customer invoices data?
Universal Containers has created a Reimbursement Custom Object to capture requests for reimbursement of expenses related to office supplies. The Reimbursement requests are sometimes sensitive and the Team Leads should not have access to the Reimbursement records submitted by the Users in the Call Center Agent role. The Director of Support will require access to all Reimbursement records. The role hierarchy is set as follows: Call Center Agent role reports to Team Lead role, which Reports to the Director of Support. Which steps would the Architect take to ensure proper sharing in this Role Hierarchy structure assuming Private Sharing Setting for the Reimbursement Object?
Universal Containers has requirement to integrate Salesforce with an external system to control record access.
What option should the Architect consider when designing a solution?
Universal Containers (UC) implemented Sales Cloud and requested that only certain branch staff trained to sell high risk products can create opportunities for high risk products.
In which two ways can an Architect allow only specific branch staff to sell high risk products?
Choose 2 answers
Universal Containers has a large network of partners, who each have seasonal workers that need ..
How might the Architect design the solution to federate user setup to the Partners?
Choose 2 answers
Universal Containers (UC) has implemented Customer Community with customer community plus licenses for their distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor.
Which feature only supports these requirements?
Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page.
In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?
A junior Account manager owns an account and creates a new opportunity to manage
complex deal. She needs the help of the product specialist and solution engineer. Given the size of this deal, she knows the account is likely to be reassigned to a senior account manager in the near future. What is the optimal way for the junior account manager to share the opportunity, given the private sharing model?
Universal Containers (UC) is a non-profit organization and has over 20,000,000 members
(donors). The company decided to assign those accounts to Donations Reps based on them
regions. Donations Reps ended up owning over 50,000 donors each. The donation reps
started to see significant degradation of the system performance. What could be the reason
for this problem?
Universal Containers (UC) delivers training in 500 different regions. The UC Operations
Users team manage course setup, scheduling, and trainer setup. The Operations Users team
members work at a regional level and report to an Operations manager. The Operations
manager requested access to edit ALL scheduled courses owned by the Operation Users team.
How can this be achieved?
Universal Containers (UC) turned off the customer visibility feature in its customer
community. What community functionality is impacted by having the customer user
visibility turned off?
The sales manager in Japan have asked the sales manager in Australia to assist them with closing their deals.
How are these requirements achieved?
Universal containers (UC) has a partner community for its 200 distributors. UC customer accounts are .. organization-wide default setting for the custom Delivery object is private.
How can an architect advise UC to grant all users at a distributor access to delivery records for all customer distributor?
Mary is Joe's manager in the role hierarchy. The OWD for a custom Invoice object is Public ReadOnly and Mary's profile is not granted the Read permission for the Invoice object.
What action can Mary take on Joe's Invoice records?
The sales managers at the Universal Containers (UC) requested their teams to define each user’s role
on their accounts in order to provide an easy way to establish accountability and collaboration. Sales
managers also requested that sales associates should only get the following permissions:
● Read access to the accounts.
● Read access to cases related to the accounts
● No access to deals related to the accounts
The sales associates may be granted access to opportunities when needed.
Assuming the overall sharing model of the organization is private and no sharing rules are configured on
the account objects. How can an Architect achieve these requirements?
Sales manager at universal containers (UC) have requested viewing customer invoices in
Salesforce. Invoice data is mastered in the ERP system. The architect at UC decided to
surface the customer invoices in salesforce using external objects and did the following:
-Configured an external object called Invoice.
-Created a lookup relationship between account and the invoice.
How can the architect grant the sales managers access to the customer invoices data?
Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers
Assuming Person Account is enabled in a Salesforce organization, which three objects can be configured as "Controlled by Parent" in Sharing Settings?
Choose 3 answers
Universal Computers (UC) is looking to expand its delivery capabilities through a network of
distributors that use a Partner Community license. UC employees currently can view all delivery
records through the organization-wide default (OWD) setting of Public Read Only.
Which approach would an architect recommend to limit the records a distributor can see?
Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests.
Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?
A sales rep (John) at Universal Containers (UC) requested to update information in an
account record where he has READ only access. John requested the EDIT access permission
from the owner of the record (Paul). Paul manually shared the record with John. Assuming the
OWD of the Account object is Public Read-Only, what is the impact in the system?
Bob uploads a PDF to his Files Home private library.
Who can view this file?
Universal Containers (UC) has a mostly private organization-wide default (OWD), as it is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity data. A few key members of the Sales Reporting team need to always be able to see, but not change, Opportunity data for all Opportunities.
What should an architect recommend as an approach to meet these requirements?
At Universal Containers there is a team of auditors distributed through the organization that all need access to high-value Opportunities.
With a private sharing model, which two option should an architect recommend when designing a solution for this requirement?
Choose 2 answers
To grant Universal Containers sales manager access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worried about improper access to records.
Which two features and best practices should a Salesforce architect recommend to mitigate this risk?
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.
Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers
Ursa Major Solar is writing test methods.
Which functionality does the system method "runAs()” Verify?
A custom invoice object has been created with a master-detail relationship to account. The
Account receivable (AR) team needs access to Invoices AR users do not own nor have access
to Account records. Account OWD is set to Private. The AR team is unable to find Invoices in
List views, Reports, nor in Global Search. The Architect has been asked to help troubleshoot.
What could be the issue preventing AR team members from seeing invoices?
The architect has a requirement to create a criteria-based sharing rule based on the customer Social.. up the rule in Contact Sharing, the field is not shown on the list of available fields.
What might cause this?
Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, and so forth) for customer records when they need help. In general, the sales reps involved in the deals will not change.
How can a Salesforce architect help IK to Improve sales reps productivity?
Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to the distributor for delivery.
What license recommendation will meet distributor needs?
Universal Containers (UC) has 600 sales reps. UC has rollout plan to deploy salesforce in 3 weeks. At the end of the second week, they received a “User Role Limit Exceeded” error.
After investigation, they discovered that during the user provisioning process, a new role was generated for every new user.
Which two recommendations could solve this problem?
Choose 2 answers.
Universal Containers (UC) is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service containers. UCimplemented a new Partner Community for its dealers. Each dealership has a dealer manager who manages the service agents. The community-sharing model is private.
What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?
Which two capabilities does the delegated administrator permission provide?
Choose 2 answers
What vulnerability can exist when controllers use dynamic rather than static queries and bind variables?
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
Sales executives at Universal Containers (SC) want to create list views to filter opportunities for large at-risk Opportunities. These list views should only be available to certain executives
that specialize in closing problematic deals. How can UC solve this requirement?