Exact2Pass
Your Slack Governance Support model includes a group of people designated as Workspace Admins in order to distribute the workload of answering questions and fulfilling requests across multiple admins.
What is a key benefit of setting up a user group for the Workspace Admins?
You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance. You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.
What is the reason for this?
(Select the best answer.)
During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp, Stack Connect
direct messages (DMs) are disabled at this time, Given this, your Chief information Officer (CIO) wants to know whether your organizations users can communicate
with external users from Beta Corp using Slack Connect Dis.
What should you tell the CIO?
(Select the best answer.)
You're a Workspace Owner for an financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be
discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
which file retention setting should you enable for your workspace? (Select the best answer.)
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.
What will happen?
Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne’s team take first to address the problem?
Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking QUESTION NO:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
Which of the following scenarios would best justify creating a channel in your company’s existing workspace, rather than starting a direct message?
Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees as well as other employees potentially visiting LA from out of town to discuss events, meetups and possible
volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)
You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)
You're a Support Agent on the admin team for your organizations Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to slack in order to support a 12-month joint
marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
Your team is planning to upgrade from the Pro plan to the Business+ plan. The current implementation team, including admins, is working on drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade. As an admin, you're most concerned with how this statement can support end users.
What is the strongest benefit a vision statement provides for end users?
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group’s progress. However, the group’s leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
A finance team wants to nominate a team member to be a Slack Workspace Admin.
Which team member's prior experience would make them the optimal candidate for this role?
(Select the best answer)
You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so.
What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?
You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor to prepare for a new product launch where multiple internal teams will need to work with the contractor. The contractor does not have Slack, so the marketing team asks you to add the contractor as a full member to Slack so they can join the numerous active project channels within the marketing workspace.
Which type of access should you recommend for the contractor?
You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?
Incident managers at your organization use ServiceNow to prepare, detect, contain, and remediate major incidents What is the benefit of integrating Slack with an app like ServiceNow?
What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)
You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time* process.
At your last company you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IP group mapping will benefit your current organization?
(Select the TWO best answers.)
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to
communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John’s IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.
What is the minimum role needed to accomplish these actions?
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience?
(Select the best answer.)
You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices. As they consider using Slack's native mobile security functionality or enabling Enterprise Mobility Management (EMM) for their Slack Enterprise Grid organization, they want you to review their security requirements. After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace’s messaging restrictions to minimize disruption?
What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)
In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)
As the Org Admin of a large corporation you've recently received an influx of requests from external people your org is connected with via Slack Connect to obtain information you need to resolve these requests, you navigate to the External People Management dashboard.
Which TWO actions can you take within this dashboard7
Choose 2 answers
You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.
Which approach should you choose?
(Select the best answer.)
You're the Primary Owner of your company’s Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of iT with these duties.
In order to be able to perform these duties, what is the role with the fewest
privileges that the Head of IT should be assigned?
(Select the best answer.)
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
You're an Org Admin planning the structure of your organization's new workspace, and decide to establish a few default channels for everyone to access. How does defining default channels help end users?
What is a way to determine if an external person outside of your organization also uses Slack?
Your organization is in the process of determining its Slack Enterprise Grid design. The latest draft proposal is a multi-workspace design that includes:
-focused workspaces for each of the organization's major business functions
• a Global (welcome workspace) and Social workspace where all organization members will be added.
• The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure external collaboration.
The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure extern. collaboration. The admin team has also been well-trained and staffed to support all org and workspace-level admin roles.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?
You re a Workspace Owner and you just launched Slack across your entire organization. You look at the percentage of messages viewed in public channels versus in private channels and direct messages (DMs), and notice that most communication is happening in DMs.
Which two actions should you take to promote the usage of channels? (Select the TWO best answers.)
You're upgrading your organization to Slack Enterprise Grid. You want to be thoughtful about the channel and workspace strategy that will best facilitate collaboration across your company.
What should you do before finalizing your design?
You're a Slack admin creating a list of default prefixes. You want to provide
employees with standard naming conventions to use when they create new
channels.
After reviewing existing channels, you determine that there are three types of
channels that are most often created:
• Slack Connect channels for collaborating with partners.
• Channels for groups within a line of business,
• Channels to support collaboration on specific engagements
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is
communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the
last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
You're the Slack Workspace Admin at a mid-sized company. You're working c onboarding strategy that encourages members to self-start and learn about Sla own pace.
Which strategy should you choose? (Select the best answer.)
Andrew is the Primary Org Owner for this company’s Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces’ settings.
Which role should Andrew give Frank in Slack?
As an Org Admin of a large Enterprise you perform an annual channel cleanup exercise f includes archiving, deleting, and moving channels to an alternative workspace based on set criteria. On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?