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Question # 4

U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.

As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A.

Increase the starting propensity of the Platinum Plus card.

B.

Increase the context weight of the Platinum Plus card.

C.

Increase the action value of the Platinum Plus card.

D.

Increase the business weight of the Platinum Plus card.

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Question # 5

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.

What do you need to define to implement the business requirement?

A.

Customer contact limits

B.

Suppression policy

C.

Volume constraints

D.

Applicability rules

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Question # 6

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

A.

Fair

B.

Good

C.

Very Poor

D.

Poor

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Question # 7

U+ Bank has recently started using Pega Customer Decision Hub™ to display the first credit card offer, the Standard card, to every customer who logs in to their website.

Which three tasks do you need to perform to implement this requirement? (Choose Three)

A.

Set up business structure to Sales/CreditCards

B.

Define customer engagement polices

C.

Create and configure the real-time container

D.

Create the action and its web treatment

E.

Define customer contact policies

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Question # 8

You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.

Select each prioritization factor on the left and drag it to the correct condition on the right.

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Question # 9

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.

Which two channels can the company use to present the new data plan to a customer? (Choose Two)

A.

Television

B.

Retail store

C.

Chatbot

D.

Billboard

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