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Question # 4

Which of the following best describes a benefit of business models?

A.

They can be used to resolve conflict amongst different stakeholders.

B.

They can improve communication among business executives.

C.

They can be used to calculate detailed cost estimates.

D.

They have a consistent format that can be easily understood.

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Question # 5

Consider the following business capability model. there cells of a model are given different colors to represent desired maturity levels (Green (G)- level achieved, yellow (Y) =one level away, red (R) -two more more levels away, purple (P)=missing capability):

Which of the following best describes what this model shows?

A.

Policy Management. Government Relations Management, and HR Management need immediate attention. Partner Management, Account Management, and Training Management have issues but are of tower priority. Agent Management is o now business capability that Goes not exist.

B.

Market Planning. Government Relations Management and HR Management need immediate attention. Partner Management, Customer Management, and Training Management have issues but are of lower priority.

Agent Management is a new business capabilitythat does not exist.

C.

Customer Management, Training Management and Partner Management need immediate attention. Market Planning. HR Management and Government Relations Management need attention. Agent Management exists as a new Corecapabilitybut has not yet been assessed.

D.

The Strategic capabilities need more attention in three areas Market Planning, Government Relations Management, and Partner Management. Agent Management Is missing as a Coro capability. Training Management needs the most attention as a Supporting Capability.

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Question # 6

Which of the following is an end product of business capability modeling?

A.

A value stream stages catalog.

B.

A business process model.

C.

An organizational map.

D.

A business capability map.

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Question # 7

In which pan of a business scenario are business capabilities and value streams modelled?

A.

When identifying and documenting desired outcomes

B.

When identifying the business and technology environment

C.

When identifying the human actors

D.

When identifying, documenting and ranking the problem

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Question # 8

Considerthe following Business Capability Example:

Which of the following ore A and C?

A.

Actors, Actions.

B.

Organization, Data.

C.

Who, What.

D.

Roles, Information

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Question # 9

Which Mop duringdevelopment of a business scenario ensures that eachiteration is managed as a mini-project?

A.

Documenting Step

B.

Reviewing Step

C.

Gathering Step

D.

Planning Step

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