What does the IT4IT Information Model consist of?
The Service Model and the Service Backbone
Value streams and functional components
Data objects and their relationships
Capabilities and IT processes
What value stream has the value proposition of ensuring that the Service Release meets business expectations?
Request to Fulfill
Strategy to Portfolio
Requirement to Deploy
Detect to Correct
What is the difference between primary and supporting activities in the IT Value Chain?
Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
Primary activities focus on systems design and construction; supporting activities include planning and operations management
