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Question # 4

Why is it more difficult for buyers in the public sector to build relationships with suppliers?

A.

Buyer power is weak in the public sector

B.

Buyer power is strong in the public sector

C.

There are regulations prohibiting public sector buyers from developing relationships

D.

There are regulations that state competitive tender processes must be undertaken regularly

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Question # 5

In a partnership who is responsible for decision making?

A.

The project steering committee

B.

Both the supplier and the buyer

C.

The buyer

D.

The supplier

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Question # 6

The ABC Analysis, also known as the Pareto Analysis, is a technique that can be used by procurement to which purpose?

A.

supplier positioning

B.

cost analysis

C.

relationship spectrum

D.

cost engineering

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Question # 7

Which of the following relationship types would you consider using for a Main Contractor on a building construction project, who will be responsible for co-ordinating the activities of other suppliers?

A.

partnership

B.

transactional

C.

closer tactical

D.

co-destiny

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Question # 8

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

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Question # 9

Barry is a procurement manager at Sea Biscuits, a company which manufactures biscuits in the shape of dolphins and starfish. He works in an office that orders stationary regularly for its 100 person workforce. Stationary is a low-spend category item and Barry often orders stationary from different suppliers based on which supplier can provide the item the cheapest at that point in time. According to the Kraljic matrix, what type of suppliers provides stationary to Barry?

A.

leverage

B.

strategic

C.

routine

D.

Bottleneck

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Question # 10

Value for money is often described at the ‘three Es’; economy, efficiency and effectiveness. However some people consider a 4th E which refers to the public sector. What is the fourth E?

A.

Equality

B.

Environment

C.

Equity

D.

Ethics

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Question # 11

Which of the following are valid strategies for dealing with conflict? Select THREE

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

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Question # 12

In the 1990s a company spent a lot of time and money developing a device that you could carry around that could play CDs. The product spent a long time in development but when it was released the sales figures were very disappointing. This was in part due to the fact another product was released at a similar time which had much more developed technology and could play music without the cumbersome size of a portable CD player. Which of the following did the company not consider when developing the product?

A.

threat of substitution

B.

threat of new entrant

C.

rivalry among existing competitors

D.

power of buyers

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Question # 13

Richie has come up with a new idea for sourcing items for the business but feels that it will have mixed reviews within the team. He thinks that some people will be in favour of the idea, and some will be against it. He doesn’t think the CEO will have a strong opinion either way. In order to decide whether to put a business case together and present his idea to the CEO- what should Richie do?

A.

Cost Analysis

B.

Make vs Buy Analysis

C.

Force Field Analysis

D.

Value Engineering Analysis

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Question # 14

Which of the following are advantages for the buyer of entering into a partnership? Select TWO.

A.

They are likely to be able to gain price stability

B.

There may be greater continuity of supply

C.

They will gain an increased volume of business

D.

The supplier may become complacent

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Question # 15

Grey Stone Memorial Hospital is a private medical facility which has an idea for a vaccine to a deadly disease, but does not have the capacity to make the vaccine itself. It is considering partnering with a well-known pharmaceutical company in order to bring the vaccine to market. What is the biggest risk to Grey Stone?

A.

Intellectual Property Rights

B.

Increased Costs

C.

Low quality product

D.

Uninformed stakeholders

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Question # 16

Togo Bongos is a manufacturer of percussion instruments, in particular of bongo drums. It requires electricity to run its factories and this is a major factor of cost impact. There are lots of suppliers of electricity in the market and there is no switching costs if Togo Bongos wanted to switch suppliers. What type of supplier is Togo Bongo's electricity supplier?

A.

strategic

B.

leverage

C.

routine

D.

bottleneck

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Question # 17

Which of the following factors would you use to analyse the macro-environment? Select THREE.

A.

social

B.

cultural

C.

political

D.

philosophical

E.

legislative

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Question # 18

Pablo has run an open- competition to secure a new contract for a supplier of paper for his Birthday Card making company. He has received 10 submissions from various suppliers and needs to put a team together to evaluate the bids. What type of team should Pablo consider?

A.

A team composed of internal stakeholders

B.

A cross-functional team

C.

A team of procurement experts

D.

A team composed of internal and external stakeholders

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Question # 19

In Public Sector procurement a PIN is sent out to inform suppliers of an upcoming tender opportunity. What does PIN stand for?

A.

Prior Information Notice

B.

Procurement Information Number

C.

Procurement Identification Number

D.

Possibilities Identified Notice

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Question # 20

Supplier development should be undertaken with all suppliers that a buyer uses. Is this statement TRUE?

A.

yes- it is important to develop all relationships

B.

yes- this will improve efficiencies for the buyer

C.

no- supplier development should only be done with strategic suppliers

D.

no- supplier development should only be done with tactical suppliers

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Question # 21

Which of the following is a valid reason for ending a relationship with a supplier?

A.

the supplier delivered one delivery late

B.

force majeur

C.

the contract has ended

D.

the supplier has a new CEO who you don't like

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Question # 22

Varying levels of commitment is one reason why many partnerships fail. Why is this?

A.

It can lead to a lack of trust

B.

One party doesn’t fulfil their KPIs

C.

Sufficient time and resources are put in

D.

Less profit is made.

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Question # 23

A doctor's surgery requires a complex database system to manage all of its patients data, which is highly sensitive. The system also needs to link to other departments of the health service such as physiotherapy and intensive care. The Manager of the surgery is considering outsourcing the management of the database to an IT company. What is the Manager's main motivation for doing this?

A.

The supplier is an expert in their field

B.

This will result in economies of scale

C.

This will free-up internal resources

D.

This will result in cost-savings

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Question # 24

Red Ltd and Blue Ltd have had a disagreement over a high value project they have been partnering on. They have been unable to resolve the issues inhouse and Red Ltd has suggested Mediation as an option. Is this a good option?

A.

Yes- mediation involves a neutral third party and gets both parties to attempt to reach a compromise

B.

Yes- mediation means the buyer and supplier agree to accept a third party’s decision which will solve the disagreement issues

C.

No- it would be better to solve the disagreement in-house

D.

No- mediation could have a negative impact on the companies’ reputation

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Question # 25

A garden centre has recently purchased some lollypop sticks to use as plant labels. The staff have written the name of the plant on the lollypop stick and put it next to the plant. This helps them identify which plant is which. However, after a couple of weeks, the lollypop sticks have become mouldy and the writing has faded. Staff are now struggling to identity their plants. The Manager of the garden centre is considering returning the lollypop sticks and asking for a full refund as they were not fit for purpose. Can the Manager do this?

A.

Yes- the lollypop sticks have gone mouldy- this is unacceptable

B.

Yes- so long as the manager kept the receipt

C.

No- as this was not the lollypop sticks intended purpose

D.

No- the manager cannot prove that the product is faulty

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Question # 26

Harry runs a hotel and has recently decided to contract an external supplier to provide the cleaning of the rooms. What is a disadvantage of doing this?

A.

This allows staff to focus on other areas

B.

There is dependency on the supplier, which increases risk

C.

The supplier will not perform as well as an internal team

D.

This will be more expensive than providing the service in house

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Question # 27

When outsourcing, which legislation details the rights of employees who may find themselves now working for the outsourcing company?

A.

ITT

B.

PCR 2015

C.

OJEU

D.

TUPE

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Question # 28

‘tail spend’ is a common category used in procurement and describes a category of items. What characteristics do theses items have?

A.

High value, low volume

B.

High value, high volume

C.

Low value, high volume

D.

Low value, low volume

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Question # 29

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

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Question # 30

If a stakeholder has high power in a business but isn’t interested in your procurement activity, what should be your management style for dealing with this stakeholder?

A.

Keep them satisfied – they have high power

B.

Keep them informed – they have high power

C.

Manage closely – they’re a key player

D.

Minimum effort is required as they’re not interested- do nothing

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Question # 31

Harry has just entered into a partnership with a key supplier. Although he is excited about the prospect, he thinks it’s a good idea to set some goals and KPIs. Which of the following criteria should Harry use to decide if a KPI is appropriate?

A.

Measurable, achievable and relevant

B.

Relatable, precise, and measurable

C.

Time bound, difficult and relevant

D.

Significant, measurable and achievable

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Question # 32

George is running a competition to find a supplier to install solar panels on the roof of his factory. The energy this produces will power some of the machines. Cost is an important factor, but there are also other considerations that are important such as how long the solar panels will last, and the maintenance costs if they ever break. What should George do?

A.

Use a weighted award criteria

B.

Only invite suppliers he knows will be able to provide good quality products which won’t break

C.

Run a separate tender for a company who can provide reactive maintenance to the solar panels

D.

Evaluate the bids on price only as this is an important factor

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Question # 33

Debbie is a procurement manager at a small manufacturer company. She had a contract in place with a company that provides uniforms, but finds that she doesn’t need to order much from them as the staff re-wear the same clothes to work. The contract has now expired. Should Debbie do a Competitive Tender to source a new contract?

A.

Yes – the contract has now expired so she must do a new competitive tender

B.

Yes- competitive tender is the only option to procure uniforms

C.

No- the contract is not of significant value

D.

No- Debbie should continue using the same supplier- it doesn’t matter that the contract has expired.

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Question # 34

Which of the following relationship types are characterised by low levels of trust? Select TWO options

A.

Adversarial

(Correct)

B.

Arm's Length

C.

Outsourced

D.

Single- Sourced

E.

Partnership

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Question # 35

Which of the following is not a stage in the relationship life-cycle?

A.

on-boarding

B.

qualification

C.

performance management

D.

design the specification

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Question # 36

In which procurement process is a PQQ not issued?

A.

Open

B.

Restricted

C.

Competitive Procedure with Negotiation

D.

Competitive Dialogue

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