Exact2Pass
Because services are intangible, the key performance indicators for services are likely to be qualitative in all circumstances. Is this statement correct?
Which of the following could be sent to suppliers under the heading of a 'performance specification'?
A set of required quality levels
A set of engineering drawings
A set of required safety levels and controls
A sample of the product
Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?
Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says'.
As a result of a global pandemic, a local hospital is facing significant patient capacity pressures and would like the construction of a new 50-bed ward to be prioritised and fully operational at the earliest opportunity. Which of the following pricing arrangements would support this aspiration?
A UK telecommunications company, UKTC Limited, wants to procure innovative equipment to increase its network provision. UKTC has limited expertise in the newer technology. What should UKTC do first to help develop its specification? Select TWO that apply.
Undertake market engagement
Confirm the budget with the finance team
Prepare a performance specification
Ask the engineering team for suggestions
Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.
Which of the following is a benefit from compliance with procurement processes and procedures? Select all that apply.
Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?
Which of these examples constitutes an invitation to treat? Select TWO that apply.
According to CIPS / Profex, which of the following are not external stakeholders? Select two.
Thinking about the PESTEL model, under which category would climate change most suitably fall?
Within the overall philosophy of just-in-time production, a signalling system to indicate when the next stage of the production process needs output from the previous stage, is called:
A buyer is using a framework agreement to purchase office furniture. The buyer invites the four suppliers listed on the framework to quote for the furniture; the winning bid is the lowest price. What would best describe this approach?
‘operating at its full potential … working positively … getting on with their jobs’
Which of the Tuckman stages of team development is being described here?
As part of a tender, which of the following are advantages that a purchasing organisation would expect to achieve by specifying that suppliers hold certification to an international environmental management standard, such as ISO 14001?
It provides assurance that bidders have achieved a common standard of practice
It provides a guarantee that any polluting suppliers will be unable to tender
The standard is recognisable to local and international bidders
It removes the need to conduct internal environmental training
Thinking about the STEP / PESTEL / STEEPLE model, into which two categories would taxation most suitably fall?
One of the appendices to a formal contract should be a 'pricing schedule'. This is because price is the most important item of a contract and it is a requirement for it to be detailed in a pricing schedule. Is this a correct statement?
Express terms are terms stated in the contract between the parties. Which of the following are commonly-used express terms?
The view that workers are naturally lazy, avoid responsibility and are without ambition is in line with Theory (Douglas McGregor):
Peter Kraljic first published his Portfolio Purchasing Model in a paper entitled ‘Purchasing Must Become Supply Management’ in the Harvard Business Review in September of which year?
‘All procurement requirements valued at more than $100,000 must be competitively tendered, and any contracts arising therefrom must be signed by the Procurement Director’. This is an example of a:
Thinking about PEST, etc: under which heading would exchange rates and inflation fit?
It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?
‘Using expensive equipment for a task when the same task could be done more simply and cheaper another way. Sometimes called “using a sledgehammer to crack a nut” ’. Which one of the ‘wastes’ is being described here?
Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:
Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:
Which of the following describes a tender process run under a framework agreement where the tender only includes price and limited aspects of quality?
Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:
Fear of the unknown, peer pressure, organisational politics are examples of reasons why people might:
Thinking of the cultural web, which of the following refers to events or routines which take place, and really matter to the people involved?
'XXX theories of leadership are now largely discredited as a means of identifying team leaders'.
This quotation comes from the Profex Publishing textbook for this subject. Which word has XXX replaced?
Which of the following approaches could a purchasing organisation use to reduce the level of detail in a specification, without increasing the risk of an unsuccessful procurement process?
Increase the use of acronyms and abbreviations
Cross-refer to recognised industry standards
Require tendering suppliers to propose specifications
Provide samples to demonstrate the requirements
In what way might a contract clause be used to stop the supplier from making unwarranted price increases during the term of the contract?
Responsibilities within a procurement function can be split into strategic, tactical or operational. Which of the following would usually be seen as operational? Choose two.
A team should be a xxxx unit, rather than a collection of individuals’. Select the three words which fit best.