Testing can contribute to higher quality by helping to measure the quality of software. Quality is defined as the degree to which a component or system satisfies specified requirements and customer or user needs and expectations. Testing is a process of evaluating a component or system by applying inputs and observing outputs, and comparing them with expected results. Testing can help to measure the quality of software by providing information on its functionality, performance, usability, security, reliability, etc. Testing can also help to identify and report defects in software, which can lead to improvement actions and quality assurance activities. The other options are not accurate descriptions of how testing can contribute to higher quality. Testing does not ensure that remaining defects are documented, but rather that detected defects are reported. Testing does not remove errors in software, but rather finds defects in software behavior or quality. Testing does not eliminate the risk with software, but rather assesses and manages the risk with software. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 3.

Covering all transitions at least once is the highest coverage criterion for state transition based test cases, because it ensures that every possible change of state is tested at least once. This means that all the events that trigger the transitions, as well as the actions and outputs that result from the transitions, are verified. Covering all transitions at least once also implies covering all states at least once, but not vice versa. Therefore, option D is not the highest coverage criterion. Option C is the lowest coverage criterion, because it only tests the initial and final states of the system or component, without checking the intermediate states or transitions. Option A is incorrect, because the coverage criteria for state transition based test cases can be determined and compared based on the number of transitions and states covered. References = CTFL 4.0 Syllabus, Section 4.2.3, page 49-50.

Problems in defining the right requirements is not a product risk, but rather a project risk. A product risk is a risk that affects the quality or performance of the software product itself, such as poor usability, failure-prone functionality, security vulnerabilities, compatibility issues, etc. A project risk is a risk that affects the management or delivery of the software project itself, such as unrealistic schedule, insufficient resources, unclear scope, changing requirements, etc. The other options are examples of product risks, as they relate to the software product’s characteristics or features. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 12.

Branch coverage is a type of structural coverage metric that measures the percentage of branches or decision outcomes that are executed by the test cases. A branch is a point in the code where the control flow can take two or more alternative paths based on a condition. For example, an if-else statement is a branch that can execute either the if-block or the else-block depending on the evaluation of the condition. Branch coverage ensures that each branch is taken at least once by the test cases, and thus reveals the behavior of the software under different scenarios. Branch coverage is also known as decision coverage or all-edges coverage.

Branch coverage is suitable for testing the cases where a specific action is not allowed, because it can verify that the test cases cover all the possible outcomes of the conditions that determine the action. For example, if the program has a condition that checks if the manufacturing stage can be stopped, then branch coverage can ensure that the test cases cover both the cases where the stage can be stopped and where it cannot be stopped. This way, branch coverage can help identify any missing or incorrect branches that may lead to undesired or unsafe actions.

The other options are not correct because they are not suitable for testing the cases where a specific action is not allowed. Code coverage is a general term that encompasses various types of coverage metrics, such as statement coverage, branch coverage, data flow coverage, etc. Code coverage does not specify which type of coverage metric is used for the analysis. Data flow coverage is a type of structural coverage metric that measures the percentage of data flow paths that are executed by the test cases. A data flow path is a sequence of statements that define, use, or kill a variable. Data flow coverage is useful for testing the correctness and completeness of the data manipulation in the software, but not for testing the conditions that determine the actions. Statement coverage is a type of structural coverage metric that measures the percentage of statements or lines of code that are executed by the test cases. Statement coverage ensures that each statement is executed at least once by the test cases, but it does not reveal the behavior of the software under different scenarios. Statement coverage is a weaker criterion than branch coverage, because it does not account for the branches or decision outcomes in the code. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 4: Test Techniques, Section 4.3: Structural Testing Techniques, Pages 51-54.

Test-driven development is not an example of a typical generic skill required for testing, but rather an example of a specific technical skill or a development practice that may or may not be relevant for testing, depending on the context and the objectives of the testing activities. Test-driven development is an approach to software development and testing, in which the developers write automated unit tests before writing the source code, and then refactor the code until the tests pass. Test-driven development can help to improve the quality, the design, and the maintainability of the code, as well as to provide fast feedback and guidance for the developers. However, test-driven development is not a skill that is generally expected or needed for testers, especially for testers who are not involved in unit testing or who do not have access to the source code. The other options are examples of typical generic skills required for testing, which are skills that are applicable and beneficial for testing in any context or situation, regardless of the specific testing techniques, tools, or methods used. The typical generic skills required for testing include:

Be able to use test management tools and defect tracking tools: These are tools that help testers to plan, organize, monitor, and control the testing activities and resources, as well as to record, track, analyze, and resolve the defects detected during testing. These tools can improve the efficiency, the effectiveness, and the communication of the testing process, as well as to provide traceability, metrics, and reports for the testing outcomes.

Be able to communicate defects and failures to developers as objectively as possible: This is a skill that involves the ability to report and describe the defects and failures found during testing in a clear, concise, accurate, and unbiased manner, using relevant information, evidence, and terminology, without making assumptions, judgments, or accusations. This skill can facilitate the collaboration, the understanding, and the resolution of the defects and failures between the testers and the developers, as well as to prevent conflicts, misunderstandings, or blame games.

Possess the necessary social skills that support effective teamwork: These are skills that involve the ability to interact, cooperate, and coordinate with other people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. These skills can include communication, negotiation, leadership, motivation, feedback, conflict resolution, etc. These skills can enhance the quality, the productivity, and the satisfaction of the testing process, as well as to foster a positive and constructive testing culture. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.1, Testing and the Software Development Lifecycle

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.2, Testing and Quality

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.2, Testing Policies, Strategies, and Test Approaches

ISTQB® Glossary of Testing Terms v4.0, Test-driven Development, Test Management Tool, Defect Tracking Tool, Defect Report, Failure, Social Skill2

Project risks are the uncertainties or threats that may affect the project objectives, such as scope, schedule, cost, and quality. According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, some of the factors that contribute to project risks are:

Skill and staff shortages: This factor refers to the lack of adequate or qualified human resources to perform the project tasks. This may result in delays, errors, rework, or low productivity.

Problems in defining the right requirements: This factor refers to the difficulties or ambiguities in eliciting, analyzing, specifying, validating, or managing the requirements of the project. This may result in misalignment, inconsistencies, gaps, or changes in the requirements, affecting the project scope and quality.

Contractual issues: This factor refers to the challenges or disputes that may arise from the contractual agreements between the project parties, such as clients, suppliers, vendors, or subcontractors. This may result in legal, financial, or ethical risks, affecting the project delivery and satisfaction.

The other options are not correct because they list factors that contribute to PRODUCT risks, not project risks. Product risks are the uncertainties or threats that may affect the quality or functionality of the software product or system. Some of the factors that contribute to product risks are:

Poor software quality characteristics: This factor refers to the lack of adherence or compliance to the quality attributes or criteria of the software product or system, such as reliability, usability, security, performance, or maintainability. This may result in defects, failures, or dissatisfaction of the users or stakeholders.

Software does not perform its intended functions: This factor refers to the deviation or discrepancy between the expected and actual behavior or output of the software product or system. This may result in errors, faults, or malfunctions of the software product or system.

References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 1: Fundamentals of Testing, Section 1.5: Risks and Testing, Pages 14-16.

Non-functional testing includes testing of both technical and non-technical quality characteristics. Non-functional testing is the process of testing the quality attributes of a system, such as performance, usability, security, reliability, etc. Non-functional testing can be applied at any test level and can use both black-box and white-box test techniques. Non-functional testing can cover both technical aspects, such as response time, throughput, resource consumption, etc., and non-technical aspects, such as user satisfaction, accessibility, compliance, etc. Therefore, option B is the correct answer.

References: ISTQB® Certified Tester Foundation Level Syllabus v4.01, Section 1.3.1, page 13; ISTQB® Glossary v4.02, page 40.

This answer is correct because static testing and dynamic testing are both types of testing that can be used to highlight issues associated with non-functional characteristics, such as usability, performance, security, reliability, etc. Static testing is a type of testing that involves the analysis of software work products, such as requirements, design, code, or test cases, without executing them. Dynamic testing is a type of testing that involves the execution of software work products, such as code or test cases, using inputs and verifying outputs. Both static testing and dynamic testing can be applied to different test levels and test types, and can use different test techniques and tools, to evaluate the non-functional characteristics of the software product. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.1.1, Section 2.2.1.2

State transition testing is a black-box testing technique used to analyze the behavior of a system by examining the transitions between different states in response to events. In state transition testing, a state table or diagram is used to represent the states of a system and the transitions between these states triggered by events.

Option D is correct because in state transition testing, all transitions between states should be explicitly shown in the state table. This includes valid transitions that the system is expected to make under normal operation and, where relevant, invalid transitions that should be tested to ensure the system handles unexpected or erroneous inputs gracefully. The state table provides a comprehensive view of how the system should behave, making it possible to create tests that cover all defined transitions.

The principle of early testing is applicable to all recognized software development models, including sequential, iterative, and incremental models. Starting test activities early in the lifecycle helps in identifying and addressing defects as soon as possible, which can save time and costs by preventing defects from propagating to later stages of development. This proactive approach enhances the overall quality and efficiency of the software development process. Reference: ISTQB CTFL Syllabus V4.0, Section 1.3

Exploratory testing involves simultaneous test design and execution and is guided by a test charter, which outlines what needs to be tested, how it should be tested, and what to look for. This technique is typically conducted within predefined time periods, known as time-boxing, which allows testers to explore a system, understand its functionalities, and identify potential issues without detailed documentation or prior test case planning. The key aspects of exploratory testing include flexibility, adaptability, and the ability to respond to system behavior during testing.References:

ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 4.4.2.

State transition testing is a black-box testing technique where test cases are designed to cover states and transitions of a state machine.

Given the state model with the following transitions:

PLACED -> IN PRODUCTION

IN PRODUCTION -> CANCELLED

IN PRODUCTION -> SHIPPED

SHIPPED -> INVOICED

INVOICED -> CANCELLED

CANCELLED -> PLACED

To cover all transitions at least once, we need to create a sequence that covers all six transitions.

Option A: IN PRODUCTION -> CANCELLED -> PLACED -> IN PRODUCTION -> CANCELLED -> PLACED- Misses SHIPPED -> INVOICED and INVOICED -> CANCELLED transitions.

Option B: IN PRODUCTION -> SHIPPED -> INVOICED -> CANCELLED -> PLACED -> IN PRODUCTION- Covers all transitions.

Option C: PLACED -> IN PRODUCTION -> SHIPPED -> CANCELLED ​ (ISTQB not-for-profit association)​​ (Udemy)​sses INVOICED -> CANCELLED transition.

Option D: PLACED -> CANCELLED -> PLACED -> CANCELLED -> PLACED -> IN PRODUCTION -> CANCELLED- Misses SHIPPED -> INVOICED and INVOICED -> CANCELLED transitions.

Given these, Option B covers all the transitions【6†source】【9†source】.

References:

Certified Tester Foundation Level v4.0

10 Sample Exams ISTQB Foundation Level (CTFL) v4.0

Equivalence classes partitioning is a technique that divides the input data and output results of a software component into partitions of equivalent data. Each partition should contain data that is treated in the same way by the component. Equivalence classes partitioning can be used to reduce the number of test cases by selecting one representative value from each partition. For the ZIP code field, there are four equivalence classes based on the given rules:

Valid ZIP code format and valid ZIP code value (e.g., 12345)

Valid ZIP code format and invalid ZIP code value (e.g., 99999)

Invalid ZIP code format and valid ZIP code value (e.g., 1234)

Invalid ZIP code format and invalid ZIP code value (e.g., ABCDE) Therefore, four test cases are required to test this field, one for each equivalence class. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 37-38.

System testing is a level of testing performed to evaluate the behavior and quality of a whole software product or system. System testing can include various types of testing, such as:

I) Usability testing: A type of testing that evaluates how easy, efficient and satisfying it is to use the software product or system from the user’s perspective.

II) Requirements based scenarios testing: A type of testing that verifies that the software product or system meets its specified requirements or user stories by executing realistic scenarios or workflows. System testing does not include the following types of testing, as they are more suitable for lower levels of testing, such as unit testing or integration testing:

III) Testing parts of the code in isolation: A type of testing that verifies the functionality and quality of individual software components or units by isolating them from other components or units.

IV) Correct order of parameters in API calls: A type of testing that verifies the functionality and quality of software components or units that communicate with each other through application programming interfaces (APIs) by checking the correct order and format of parameters in API calls. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 20-21; Chapter 4, page 34-35.

A key characteristic of informal reviews is low cost. Informal reviews are a type of review that does not follow a formal process or have any formal documentation. Informal reviews are usually performed by individuals or small groups of peers or colleagues who have some knowledge or interest in the product under review. Informal reviews can be done at any time and for any purpose, such as checking for errors, clarifying doubts, sharing ideas, etc. Informal reviews have low cost, as they do not require much time, effort, or resources to conduct. The other options are not key characteristics of informal reviews. Kick-off meeting is a characteristic of formal reviews, such as inspections or walkthroughs. Kick-off meeting is a meeting that is held before the review process starts, where the roles and responsibilities of the participants are defined, the objectives and scope of the review are agreed, and the logistics and schedule of the review are planned. Individual preparation is a characteristic of formal reviews, such as inspections or walkthroughs. Individual preparation is an activity that is performed by the reviewers before the review meeting, where they examine the product under review and identify any issues or questions that need to be discussed or resolved during the review meeting. Metrics analysis is a characteristic of formal reviews, such as inspections or walkthroughs. Metrics analysis is an activity that is performed after the review process is completed, where the data and results of the review are collected and analyzed to measure the effectiveness and efficiency of the review, as well as to identify any improvement actions or lessons learned for future reviews. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 9.

An exit criterion is a condition that defines when a test activity has been completed or when a test phase can be concluded. An exit criterion can be based on various factors, such as:

I) Estimates of defect density or reliability measures. These are quantitative measures that indicate how many defects are present in the software product or how likely it is to fail under certain conditions. These can be used as exit criteria to ensure that the software product meets a certain level of quality or performance before moving to the next phase or releasing it to the customer.

III) Accuracy measures, such as code coverage, functionality coverage or risk coverage. These are quantitative measures that indicate how much of the software product has been tested in terms of its code, functionality or risk. These can be used as exit criteria to ensure that the test suite is adequate or complete before moving to the next phase or releasing it to the customer.

IV) Residual risks, such as lack of code coverage in certain areas, unresolved defects or unknown factors. These are qualitative measures that indicate the remaining risks or uncertainties associated with the software product after testing. These can be used as exit criteria to ensure that the residual risks are acceptable or manageable before moving to the next phase or releasing it to the customer. The following factor is not a valid exit criterion:

II) The completion and publication of an exhaustive Test Report. This is not a valid exit criterion, as it does not reflect the quality or completeness of the testing process or product. A test report is a document that summarizes the results and outcomes of a test activity or phase. A test report can be used as an input for deciding whether to exit a test activity or phase, but it is not a condition that defines when to exit. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 2, page 13; Chapter 6, page 58-59.

An incident report during testing should focus on factual observations of failures or defects in the system, including their impacts and how they deviate from expected results. Options A, C, and D describe specific issues that are directly related to the system's behavior or performance and are suitable for inclusion in an incident report. Option B, which describes the user interface as "complicated and confusing" and relates to the tester's personal difficulty in following the test script, is more subjective and relates to the tester's experience rather than an objective observation of a system failure. Therefore, option B is the least appropriate for an incident report​​.

The support offered by a performance testing tool is often leveraged by testers to run load tests, which are tests that simulate a large number of concurrent users or transactions on the system under test, in order to measure its performance, reliability, and scalability. Performance testing tools can help testers to generate realistic workloads, monitor system behavior, collect and analyze performance metrics, and identify performance bottlenecks. The other statements are false, because:

A test data preparation tool is a tool that helps testers to create, manage, and manipulate test data, which are the inputs and outputs of test cases. Test data preparation tools are not directly related to running automated regression test suites, which are test suites that verify that the system still works as expected after changes or modifications. Regression test suites are usually executed by test execution tools, which are tools that can automatically run test cases and compare actual results with expected results.

A bug prediction tool is a tool that uses machine learning or statistical techniques to predict the likelihood of defects in a software system, based on various factors such as code complexity, code churn, code coverage, code smells, etc. Bug prediction tools are not used by testers to track the bugs they found, which are the actual defects that have been detected and reported during testing. Bugs are usually tracked by defect management tools, which are tools that help testers to record, monitor, analyze, and resolve defects.

A continuous integration tool is a tool that enables the integration of code changes from multiple developers into a shared repository, and the execution of automated builds and tests, in order to ensure the quality and consistency of the software system. Continuous integration tools are not used by testers to automatically generate test cases from a model, which are test cases that are derived from a representation of the system under test, such as a state diagram, a decision table, a use case, etc. Test cases can be automatically generated by test design tools, which are tools that support the implementation and maintenance of test cases, based on test design specifications or test models. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.4.1, Types of Test Tools

ISTQB® Glossary of Testing Terms v4.0, Performance Testing Tool, Test Data Preparation Tool, Bug Prediction Tool, Continuous Integration Tool, Test Execution Tool, Defect Management Tool, Test Design Tool

The whole team approach, often advocated in Agile methodologies, emphasizes collaboration and collective responsibility among all team members. This approach enhances the relationships within the team and improves overall collaboration, which in turn benefits the project's success. According to the ISTQB CTFL Syllabus v4.0, the whole team approach fosters better communication and cooperation, leading to more effective problem-solving and higher-quality outcomes​​.

The correct answer can be derived by applying the given rules to each case:

A is ST certified and has 12 years of testing experience, which is more than 10 years. Therefore, A does not match any of the rules and the result is unknown.

B is not ST certified and has 7 years of testing experience, which is between 5 and 10 years. Therefore, B matches rule 3 and the result is limited access.

C is not ST certified and has 3 years of testing experience, which is less than 5 years. Therefore, C does not match any of the rules and the result is unknown. Verified References: This question does not require any external references, as it is based on logical reasoning.

This answer is correct because code-related white-box test techniques are test design techniques that use the structure of the code to derive test cases. They provide an objective measure of coverage, such as statement coverage, branch coverage, or path coverage, which indicate how much of the code has been exercised by the test cases. Code-related white-box test techniques can be used to complement black-box test techniques, which are test design techniques that use the functional or non-functional requirements of the system or component to derive test cases. By combining both types of techniques, testers can increase their confidence in the code and find more defects. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.2

 State testing techniques are a type of dynamic testing techniques that are based on the behavior of the system under test for different input conditions and events. Dynamic testing techniques require the system to be executed with test cases, whereas static testing techniques do not. Static testing techniques can be applied before the code is ready for execution, such as reviews, inspections, walkthroughs, and static analysis. Static testing techniques can help find defects early in the development process, improve the quality of the code, and reduce the cost and effort of dynamic testing. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 4, Section 4.2.1, Page 281; ISTQB Glossary of Testing Terms v4.0, Page 292

A successful review process involves all participants being trained in the review type and understanding its objectives. This ensures that everyone can contribute effectively and understand what is expected from the review. Proper training helps to identify defects accurately and facilitates constructive feedback, leading to a more efficient and effective review process. Hence, statement C is correct according to the ISTQB CTFL syllabus​​.

In the context of agile (iterative-incremental) development models, testing is integrated into the development process and occurs continuously throughout the lifecycle of the project. Agile testing emphasizes adaptability and the need for feedback at various stages of development.

Option C is correct because regression testing is indeed necessary whenever a new increment is added to the existing system. Agile development often involves frequent changes and additions to the codebase, which can potentially introduce new defects into previously tested code. Regression testing ensures that new changes have not adversely affected existing functionality.

Options A, B, and D present misconceptions about agile testing:

A is incorrect because, in agile, all types of testing (unit, integration, system, acceptance) are important and occur throughout the iteration, not just unit and acceptance tests.

B is incorrect because agile methodologies advocate for continuous integration and testing, where development and testing activities overlap and support each other throughout an iteration.

D is incorrect because agile methodologies encourage a wide range of testing types, including both functional and non-functional, as well as exploratory testing, to ensure a comprehensive quality assessment.

Statement coverage is a white-box test technique which focuses on executing all possible statements in the code at least once during testing. This helps in determining the percentage of executable statements that have been executed by the test suite, aiming to ensure that all parts of the program have been tested at least once​ (ISTQB Main Web)​.References:

ISTQB® Certified Tester Foundation Level Syllabus v4.0: ISTQB CTFL Syllabus v4.0 PDF

To achieve 100% branch coverage of the process flow, we need to test both the true and false outcomes of the condition (User presses Cancel). Branch coverage is a type of structural testing that measures how many decision outcomes in a program have been executed by a test suite. Branch coverage can be used to assess the adequacy or completeness of a test suite.

To test the true outcome of the condition, we need a test case that simulates the user pressing Cancel after booking a bill. This test case will exit the loop and end the process flow.

To test the false outcome of the condition, we need a test case that simulates the user not pressing Cancel after booking a bill. This test case will repeat the loop and book another bill.

Therefore, we need at least two test cases to achieve 100% branch coverage of the process flow. One test case for each possible outcome of the condition.

Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 40-41.

All testing levels are applicable, independent of which software development life-cycle process (V-model, iterative, incremental) is used. Testing levels are defined based on the scope and objectives of testing, not on the software development model. Component testing, integration testing, system testing and acceptance testing are common testing levels that can be applied to any software development model, as long as they are planned and executed properly. The V-model is a software development model that emphasizes the relationship between each development phase and its corresponding testing phase. Iterative and incremental models are software development models that divide the development process into smaller cycles or iterations, where each iteration produces a working version of the software that can be tested and evaluated. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 18.

The most important task of a typical test leader is to coordinate the test strategy with project managers. The test strategy is a high-level document that defines the general approach and objectives of testing for a project or an organization. The test leader is responsible for defining, documenting, communicating, and implementing the test strategy in alignment with the project goals and constraints. The test leader also needs to coordinate with project managers and other stakeholders to ensure that the test strategy is feasible, effective, and efficient. The other options are not the most important tasks of a typical test leader. To automate tests is a task of a test automation engineer or a test automation specialist. To prepare and acquire test data is a task of a test analyst or a test engineer. To set up the test environment is a task of a test environment manager or a test environment specialist. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 13.

A technical review is a type of formal review that involves a team of technical experts who evaluate a software product against a set of predefined quality criteria. A technical review is suitable for ensuring high quality and technical correctness of complex or critical software components, such as algorithms, architectures or designs. A technical review is not a walkthrough, which is an informal review led by the author of the work product. A technical review is not an informal review, which is a review that does not follow a defined process and has no formal entry or exit criteria. A technical review is not a management review, which is a type of formal review that focuses on business aspects and project progress. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 29-30.

A static analysis tool is best suited for determining source code compliance with coding standards. These tools analyze the code without executing it and can check for adherence to coding standards, syntax errors, and other static properties of the code. The ISTQB CTFL syllabus emphasizes the role of static analysis tools in verifying that code meets predefined standards and guidelines.

References: ISTQB CTFL Syllabus, Section on static testing and tools.

A software bug can cause harm to a company by directly affecting its operations, reputation, user satisfaction, and financials. Option D, "When calculating the final price in a shopping list, the price of the last item is not added," describes a defect that directly impacts the core functionality of a financial transaction, potentially leading to financial loss and customer dissatisfaction. This can have severe implications for the company's credibility and revenue. Options A, B, and C describe bugs that, while potentially annoying, do not have the same direct impact on the company's core operations and financial integrity as option D.

According to the ISTQB Glossary of Testing Terms, Version 4.0, 2018, page 18, a failure is “an event in which a component or system does not perform a required function within specified limits”. In this case, the calculator software does not perform the required function of calculating the correct result for 5+6 within the specified limits of accuracy and precision. Therefore, this is an example of a failure.

The other options are incorrect because:

A mistake is “a human action that produces an incorrect result” (page 25). A mistake is not an event, but an action, and it may or may not lead to a failure. For example, a mistake could be a typo in the code, a wrong assumption in the design, or a misunderstanding of the requirement.

A fault is “a defect in a component or system that can cause the component or system to fail to perform its required function” (page 16). A fault is not an event, but a defect, and it may or may not cause a failure. For example, a fault could be a logical error in the code, a missing specification in the design, or a contradiction in the requirement.

An error is “the difference between a computed, observed, or measured value or condition and the true, specified, or theoretically correct value or condition” (page 15). An error is not an event, but a difference, and it may or may not result in a failure. For example, an error could be a rounding error in the calculation, a measurement error in the observation, or a deviation error in the condition.

References = ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 15-18, 25; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 96, page 34.

An incident is any event that occurs during testing that requires investigation. An incident report is a document that records the details of an incident. The next step the tester should take prior to recording the deviation is to try to recreate the incident before reporting. This can help confirm that the incident is reproducible and not caused by a random or external factor. This can also help gather more information about the incident, such as the steps to reproduce it, the expected and actual results, the severity and priority of the incident, or any screenshots or logs that can illustrate the incident. Trying to identify the code fragment causing the problem is not the next step the tester should take prior to recording the deviation, as this is a debugging activity that is usually performed by developers after receiving the incident report. Sending an email to the developer and not reporting the bug is not the next step the tester should take prior to recording the deviation, as this is an informal and unstructured way of communicating incidents that can lead to confusion, inconsistency or loss of information. Reporting the incident as is without any further action is not the next step the tester should take prior to recording the deviation, as this can result in incomplete or inaccurate incident reports that can hamper the investigation and resolution of incidents. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 32-33.

A decision table is a technique that should be used to cover all possible combinations of input conditions for withdrawing money from an Automated Teller Machine (ATM). A decision table shows combinations of inputs and/or stimuli (causes) with their associated outputs and/or actions (effects). A decision table consists of four quadrants: conditions (inputs), actions (outputs), condition entries (values) and action entries (results). A decision table can be used to test components that have multiple inputs and outputs that depend on logical combinations of conditions. For example, for testing the ATM, we can identify three input conditions: the bank card is valid, the PIN code is correct, and money is available in the user’s account. We can also identify four output actions: the card is rejected, the ATM asks for another PIN code, the ATM asks for another amount, and the ATM dispenses the money. A decision table can show all possible combinations of these conditions and actions in a systematic way.

Use case based testing is not a technique that can cover all possible combinations of input conditions for withdrawing money from an ATM. Use case based testing is a technique that verifies that a software product or system meets its specified requirements or user stories by executing realistic scenarios or workflows. Use case based testing can be used to test components that have complex or dynamic interactions with users or other systems. For example, for testing the ATM, we can identify several use cases, such as withdraw money, check balance, transfer money, etc. Each use case can have one or more scenarios that describe the steps and outcomes of the interaction. However, use case based testing may not cover all possible combinations of input conditions, as some scenarios may be omitted or overlooked.

Boundary value analysis is not a technique that can cover all possible combinations of input conditions for withdrawing money from an ATM. Boundary value analysis is a technique that tests boundary values between partitions of equivalent data. Boundary values are values at the edge of an equivalence partition or at the smallest incremental distance on either side of an edge. Boundary value analysis can be used to test components that have input values that can be divided into partitions of equivalent data. For example, for testing the ATM, we can identify boundary values for the input amount, such as the minimum and maximum amount allowed by the system or the user’s account. However, boundary value analysis may not cover all possible combinations of input conditions, as some conditions may not have boundary values or may not be related to input values.

Equivalence class partitioning is not a technique that can cover all possible combinations of input conditions for withdrawing money from an ATM. Equivalence class partitioning is a technique that divides the input data and output results of a software component into partitions of equivalent data. Each partition should contain data that is treated in the same way by the component. Equivalence class partitioning can be used to test components that have input values that can be divided into partitions of equivalent data. For example, for testing the ATM, we can identify equivalence partitions for the input amount, such as valid amount (within the range allowed by the system and the user’s account) and invalid amount (outside the range allowed by the system or the user’s account). However, equivalence class partitioning may not cover all possible combinations of input conditions, as some conditions may not be related to input values or may have more than two partitions. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 34-46.

ATDD stands for Acceptance Test-Driven Development, which is a collaborative approach to software development and testing, in which the acceptance criteria of a user story are defined and automated as executable tests before the implementation of the software system. ATDD tests are usually written in a Given-When-Then format, which describes the preconditions, the actions, and the expected outcomes of a test scenario. ATDD tests are intended to verify that the software system meets the expectations and the needs of the users and the stakeholders, as well as to provide feedback and guidance for the developers and the testers. Based on the given information, the ATDD test that is most likely to be written first is the one that corresponds to option B, which is:

Given the logged-in user is on the Change Password page When the user enters the correct current password, enters a valid new password (different from the last 5 passwords), and presses the Change Password button Then the user receives an email confirming that the password has been successfully changed

This ATDD test is most likely to be written first, because it covers the main functionality and the happy path of the user story, as well as the most important acceptance criterion [a]. It also verifies that the user can change the password with a valid new password that meets the criteria related to the length, the type of characters, and the history of the passwords, as specified in the acceptance criterion [c]. The other options are not likely to be written first, because they either cover less critical or less frequent scenarios, such as entering a wrong current password [d] or an invalid new password [e], or they are not related to the user story or the acceptance criteria at all, such as submitting a purchase order [d]. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles1

ISTQB® Glossary of Testing Terms v4.0, Acceptance Test-Driven Development, User Story, Acceptance Criterion, Given-When-Then2

For executive-level employees, a test summary report should be concise and focus on high-level information. It typically includes a summary of defects categorized by priority or budget. Executives are generally interested in the overall status and the impact on critical business objectives rather than detailed technical information. The report should provide an overview of the most important aspects of testing, such as key issues, test progress, and any risks or concerns that could affect project outcomes.References:

ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 5.3.1.

The features of the test object to be tested and those excluded from the testing represent information that is usually included in a test plan and, in the given test plan, it is more likely to be specified within “Test Scope” rather than in the other two sections mentioned. The test scope defines the boundaries and limitations of the testing activities, such as the test items, the features to be tested, the features not to be tested, the test objectives, the test environment, the test resources, the test assumptions, the test risks, etc. The test scope helps to establish a common understanding of what is included and excluded from the testing, and to avoid ambiguity, confusion, or misunderstanding among the stakeholders. The other two sections, “Testing Communication” and “Stakeholders”, are also important parts of a test plan, but they do not directly address the features of the test object. The testing communication describes the methods, frequency, and responsibilities for the communication and reporting of the testing progress, status, issues, and results. The stakeholders identify the roles and responsibilities of the people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Glossary of Testing Terms v4.0, Test Plan, Test Scope2

To achieve 100% statement coverage, we need to design test cases that ensure every statement in the given pseudo-code is executed at least once. Analyzing the pseudo-code, we notice that there are conditions based on two variables: Gender and Age. To cover all statements, we need to consider the paths that lead to each assignment of the Shoe Size variable.

Gender = Boy, Age <= 3 (Shoe Size assignment is not reached, but the condition is evaluated)

Gender = Boy, Age > 3 AND Age < 5 (Shoe Size = 1)

Gender = Boy, Age >= 5 AND Age < 7 (Shoe Size = 2)

Gender != Boy, Age <= 3 (Again, Shoe Size assignment is not reached, but the condition is evaluated)

Gender != Boy, Age > 3 AND Age < 5 (Shoe Size = 0)

Gender != Boy, Age >= 5 AND Age < 7 (Shoe Size = 1)

However, upon closer inspection, we see that tests 1 and 4 do not contribute to statement coverage as they do not lead to a Shoe Size assignment. Therefore, we only need 4 test cases to achieve 100% statement coverage, making option B the correct answer.

 Functional testing is an example of black-box dynamic testing. Black-box testing (also known as specification-based testing) is a type of testing that does not consider the internal structure or implementation of the system under test, but rather its external behavior or functionality. Dynamic testing is a type of testing that involves executing the system under test with various inputs and observing its outputs. Functional testing is a type of black-box dynamic testing that verifies that the system under test performs its intended functions according to its requirements or specifications. Functional testing can be performed at various levels and scopes depending on the objectives and criteria of testing. The other options are not examples of black-box dynamic testing. Code inspection is an example of white-box static testing. White-box testing (also known as structure-based testing) is a type of testing that considers the internal structure or implementation of the system under test. Static testing is a type of testing that does not involve executing the system under test, but rather analyzing it for defects, errors, or violations of standards. Code inspection is a type of white-box static testing that involves examining the source code of the system under test for quality, readability, maintainability, etc. Checking memory leaks for a program by executing it is an example of white-box dynamic testing. Memory leaks are defects that occur when a program fails to release memory that it has allocated but no longer needs. Checking memory leaks for a program by executing it requires knowledge and access to the internal structure or implementation of the program, such as memory allocation and deallocation mechanisms, pointers, references, etc. Coverage analysis is an example of white-box static testing. Coverage analysis is a technique that measures how much of the code or structure of the system under test has been exercised by a test suite. Coverage analysis requires knowledge and access to the internal structure or implementation of the system under test, such as statements, branches, paths, conditions, etc. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 7.

Cost can be regarded as an exit criterion for testing, because it is a factor that affects the profitability and feasibility of the software product. Testing is an investment that aims to improve the quality and reliability of the software product, but it also consumes resources, such as time, money, and human effort. Therefore, testing should be planned and executed in a way that balances the cost and benefit of testing activities. Having cost as an exit criterion helps to avoid spending too much money on testing, which may result in an unprofitable product or a loss of competitive advantage. Cost can also help to prioritize and focus the testing efforts on the most critical and valuable features and functions of the software product. However, cost should not be the only exit criterion for testing, as it may not reflect the true quality and risk level of the software product. Other exit criteria, such as defect rate, test coverage, user satisfaction, etc., should also be considered and defined in the test plan.

The other options are incorrect, because they either deny the importance of cost as an exit criterion, or they make false or unrealistic assumptions about the cost of testing. Option B is incorrect, because the financial value of product quality can be estimated, for example, by using cost-benefit analysis, return on investment, or cost of quality models. Option C is incorrect, because going by cost as an exit criterion does not necessarily constrain the testing project or help achieve the desired quality level. Cost is a relative and variable factor that depends on the scope, complexity, and context of the software product and the testing project. Option D is incorrect, because the cost of testing can be measured effectively, for example, by using metrics, such as test effort, test resources, test tools, test environment, etc.

The most important report improvement for the given incident report would be to add information about which web browser was used when the defect was detected. This information is relevant for reproducing and debugging the defect, as different web browsers may have different behaviors or compatibility issues with the web application. The other options are less important or irrelevant for the incident report. The developer who should fix the bug can be assigned by the project manager or the defect tracking system, not by the tester who reports the defect. The time stamp when the incident happened is not very useful, as it does not indicate the cause or the frequency of the defect. The impact analysis is not part of the incident report, but rather of the risk assessment or prioritization process. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 140.

A key skill for testers is the ability to use various tools to automate repetitive tasks, enhancing the efficiency and effectiveness of testing processes. This includes tools for test execution, test management, and defect tracking. The ISTQB CTFL Syllabus v4.0 emphasizes the importance of using tools to improve productivity and reduce manual effort in repetitive testing tasks, making this a critical skill for testers​​.

A defect report is a document that records the details of a defect found during testing. A defect report typically contains the following items:

Identifier: A unique identifier for the defect report

Summary: A concise summary of the defect

Description: A detailed description of the defect, including the steps to reproduce it, the expected and actual results, and any relevant screenshots or logs

Severity: The degree of impact that the defect has on the system

Priority: The level of urgency for resolving the defect

Status: The current state of the defect, such as new, open, resolved, closed, etc.

Resolution: The action taken to resolve the defect, such as fix, workaround, reject, etc. Out of these items, the one that is not needed to specify in a defect report is how to fix the defect. How to fix the defect is a technical solution that is usually determined by the developer who is assigned to resolve the defect. How to fix the defect is not part of the defect report, but rather part of the code change or patch that is delivered to fix the defect. The other items are needed to specify in a defect report, as they provide essential information for identifying, tracking and resolving defects. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 32-33.

Static testing, such as code reviews and static analysis, is particularly effective at identifying issues related to code structure and modularization. These techniques allow for the inspection of the code without executing it, making it easier to spot problems related to how the code is organized. Dynamic testing, on the other hand, focuses on the execution of code and is better suited for identifying runtime issues but does not easily reveal structural problems. The ISTQB CTFL Syllabus v4.0 highlights the strengths of static testing in uncovering such structural issue

The question is about identifying an example of testing contributing to higher quality. Quality is the degree to which a component, system or process meets specified requirements and/or user/customer needs and expectations1. Testing is the process consisting of all lifecycle activities, both static and dynamic, concerned with planning, preparation and evaluation of software products and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects2.

Therefore, testing contributes to higher quality by verifying and validating that the software products and related work products meet the specified requirements, are fit for purpose and have no defects, or at least have a reduced number of defects. Testing also provides information about the quality of the software products and related work products to the stakeholders, who can make informed decisions based on the test results3.

Out of the four given statements, only option D is an example of testing contributing to higher quality, as it shows that testing has detected a defect (a flaw in a component or system that can cause the component or system to fail to perform its required function4) and that the defect has been resolved (fixed and confirmed) prior to release (delivery of the software product to the customer or end user). This means that testing has prevented a potential failure (an event in which a component or system does not perform a required function within specified limits) from occurring in the operational environment, and thus has improved the quality of the software product.

Option A is not an example of testing contributing to higher quality, as it is a reporting activity that summarizes the test results and evaluates the test objectives, but does not directly affect the quality of the software product or related work products. A test summary report is a document that records and communicates the outcomes of testing activities, including test completion criteria, test results, incident reports, test summary and evaluation, and lessons learned.

Option B is not an example of testing contributing to higher quality, as it is a planning activity that estimates the resources and time needed for testing activities, but does not directly affect the quality of the software product or related work products. A test effort estimate is an approximation of the amount of work and/or the duration of time required to perform testing activities.

Option C is not an example of testing contributing to higher quality, as it is a preparation activity that sets up the test environment (an environment containing hardware, instrumentation, simulators, software tools, and other support elements needed to conduct a test), but does not directly affect the quality of the software product or related work products. A test environment installation is a process of installing and configuring the test environment according to the test environment specification.

References:

1: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 10

2: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 11

3: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 12

4: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 13

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 13

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 77

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 78

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 79

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 80

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 81

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 82

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 83

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 84

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 85

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 86

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 87

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 88

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 89

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 90

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 91

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 92

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 93

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 94

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 95

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 96

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 97

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 98

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 99

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 100

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 101

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 102

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 103

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 104

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 105

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 106

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 107

In a formal review process, the recorder's role is typically responsible for documenting the findings of the review team, including action items, decisions, and recommendations. This ensures that there is an accurate record of what was discussed and agreed upon, facilitating follow-up and continuous improvement. Therefore, statement C is correct as per the ISTQB CTFL syllabus​​.

Risk management is a process that identifies, analyzes, evaluates and mitigates risks in a software project. Risks are factors that may negatively affect the quality, schedule, budget or scope of a software project. The main goals of risk management in a software project are to reduce the probability of undesired situations and to reduce the effect of potential impact. This can be achieved by applying various strategies, such as avoidance, transfer, reduction or acceptance. Risk management does not aim to increase the success probability for the project regardless of costs, as this may not be feasible or realistic. Risk management does not aim to increase focus on preventative processes and to increase satisfaction for the testers, as these are secondary or indirect outcomes. Risk management does not aim to control contractual problems and minimize the impacts of company policies, as these are specific types of risks that may not apply to all projects. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 2, page 14-15.

The Testing Quadrants model helps Agile teams by categorizing different types of tests and their purposes. This differentiation helps test managers explain the testing strategy to all stakeholders, ensuring everyone understands the scope and objectives of each test type. This model aids in planning, executing, and tracking testing activities across different quadrants, making it easier to align with stakeholders' expectations and project goals. Reference: ISTQB CTFL Syllabus V4.0, Section 5.1.7

Risk level is determined by the combination of two factors: the likelihood of an event occurring and the impact or harm that could result from that event. This approach allows risks to be prioritized based on their potential effect on the project or system. The likelihood represents the probability of the risk event occurring, while the impact represents the severity of the consequences if the event does happen. This concept is fundamental in risk-based testing and helps guide decision-making during the testing process.References:

ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 1.4.1.

Confirmation testing is performed after a defect is fixed, and if such testing is successful then the regression tests that are relevant for such fix can be executed. Confirmation testing, also known as re-testing, is the process of verifying that a defect has been resolved by running the test case that originally detected the defect. Confirmation testing is usually done before regression testing, which is the process of verifying that no new defects have been introduced in the software as a result of changes or fixes. Therefore, option D is the correct answer.

References: ISTQB® Certified Tester Foundation Level Syllabus v4.01, Section 2.4.1, page 28; ISTQB® Glossary v4.02, page 15.

This answer is correct because identifying potential anomalies in the work product under review is one of the tasks the Author is responsible for, as part of a typical formal review. The Author is the person who creates the work product to be reviewed, such as a requirement specification, a design document, or a test case. The Author’s tasks include preparing the work product for the review, identifying potential anomalies in the work product, and fixing the anomalies found in the work product after the review. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.4.2.1

Effort estimate does not depend on the budget of the project, but rather on the scope, complexity, and quality of the software product and the testing activities1. Budget is a constraint that may affect the feasibility and accuracy of the effort estimate, but it is not a factor that determines the effort estimate. Effort estimate is the amount of work required to complete the testing activities, measured in terms of person-hours, person-days, or person-months2.

The other options are correct because:

A. Once the test effort is estimated, resources can be identified and a schedule can be drawn up, as they are interrelated aspects of the test planning process3. Resources are the people, tools, equipment, and facilities needed to perform the testing activities4. Schedule is the time frame and sequence of the testing activities, aligned with the project milestones and deadlines5.

B. Effort estimate can be inaccurate because the quality of the product under tests is not known, as it affects the number and severity of the defects that may be found and the rework that may be needed to fix them6. Quality is the degree to which the software product satisfies the specified requirements and meets the needs and expectations of the users and clients7.

D. Experience based estimation is one of the estimation techniques, which relies on the judgment and expertise of the testers and other project stakeholders to estimate the test effort based on similar projects or tasks done in the past. Experience based estimation can be useful when there is a lack of historical data, formal methods, or detailed information about the software product and the testing activities.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 154

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 155

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 156

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 157

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 158

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 159

7 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16

[8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 160

[9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 161

This answer is correct because the whole-team approach is a way of working in agile projects where all team members share the responsibility for the quality of the product, and collaborate on delivering value to the customer. The whole-team approach involves testers, developers, business analysts, product owners, and other stakeholders in planning, designing, developing, testing, and delivering the product. The whole-team approach fosters communication, feedback, learning, and continuous improvement within the team. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.1

The activities of checking test results and logs against specified coverage criteria, assessing the level of component or system quality based on test results and logs, and determining whether more tests are needed fall under the category of test monitoring and control. This phase involves ongoing assessment and adjustment of the test activities to ensure they meet the test objectives and quality goals​​.

Behavior-Driven Development (BDD) is a collaborative approach that enhances communication among project stakeholders, including developers, testers, and business analysts. It involves defining how software should behave through examples written in a common language understandable by all stakeholders, often using the Given-When-Then format​​.

A typical test plan includes various elements, such as resource requirements, test completion criteria, and suspension/resumption criteria. However, the list of product risks that have not been fully mitigated is generally not included in the test plan but rather in the risk management documentation.

The test plan focuses on planning and executing tests, including resource allocation and defining criteria for test suspension and resumption.

While risk management is crucial, unmitigated risks are typically documented in risk logs or separate risk management plans.

Exploratory testing is an experience-based test technique where testers actively engage with the software, learning about its behavior while simultaneously designing and executing tests. According to the ISTQB CTFL syllabus, exploratory testing can be structured into sessions guided by test charters, which outline the test objectives and provide direction for the testers' exploration. This method is particularly useful in situations where test documentation is limited or where rapid feedback is needed. Thus, option B correctly describes how exploratory testing can be organized​​.

In Agile teams, close collaboration among testers and other team members can lead to organizational risks such as: ii. Close interaction with developers causes a loss of the appropriate tester mindset. iv. Testers, once they have acquired technical development or business skills, leave the testing team.

These risks highlight the potential issues of diminished testing perspective and team turnover when testers integrate closely with developers and other roles​​.

This answer is correct because equivalence partitioning is a test design technique that divides the input domain of a system or component into partitions of equivalent data, such that each partition is expected to produce the same output or behavior. Equivalence partitioning aims to reduce the number of test cases by selecting one representative value from each partition. In this case, the input domain of the TAS can be divided into four partitions based on the bonus rules: less than 50k€, between 50k€ and 80k€, between 80k€ and 120k€, and more than 120k€. The test cases in the answer belong to the same partition, which is between 80k€ and 120k€, and they are expected to produce the same output, which is a bonus of 15%. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.1

This answer is correct because product risks are risks that affect the quality of the software product, such as defects, failures, or non-compliance with requirements or standards. Project risks are risks that affect the project’s schedule, budget, resources, or scope, such as delays, cost overruns, skill gaps, or scope changes. In this case, [I] and [IV] are product risks, as they relate to the accessibility and security of the software product, which are quality attributes. [II] and [III] are project risks, as they relate to the delivery time and the test automation skills of the test team, which are project factors. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.1.1.1

In formal reviews, the scribe's role is to collate potential defects and other findings during the review process. This position is crucial as it ensures all observations and defects are recorded accurately, facilitating efficient analysis and resolution of issues identified during the review.References:ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 3.2.4 "Roles and Responsibilities in a Formal Review".

Failures can be caused by defects, but also by environmental conditions. A failure is an event in which the software system does not perform a required function or performs a function incorrectly, according to the expected behavior. A defect is a flaw in the software system or a deviation from the requirements or the specifications, that may cause a failure. However, not all failures are caused by defects, as some failures may be caused by environmental conditions, such as hardware malfunctions, network interruptions, power outages, incompatible configurations, etc. Environmental conditions are factors that affect the operation of the software system, but are not part of the software system itself. The other statements are false, because:

A defect does not always produce a failure, while a bug always produces a failure. This statement is false, because a defect may or may not produce a failure, depending on the inputs, the outputs, the states, or the scenarios of the software system, and a bug is just another term for a defect, so it has the same possibility of producing a failure as a defect. For example, a defect in a rarely used feature or a hidden branch of the code may never produce a failure, while a defect in a frequently used feature or a critical path of the code may produce a failure often. A bug is not a different concept from a defect, but rather a synonym or a colloquial term for a defect, so it has the same definition and implications as a defect.

A defect may cause a failure which, when occurring, always causes an error. This statement is false, because an error is not a consequence of a failure, but rather a cause of a defect. An error is a human action or a mistake that produces a defect in the software system, such as a typo, a logic flaw, a requirement misunderstanding, etc. An error is not observable in the software system, but rather in the human mind or the human work products, such as the code, the design, the documentation, etc. A failure is not a cause of an error, but rather a result of a defect, which is a result of an error. For example, an error in the code may cause a defect in the software system, which may cause a failure in the software behavior.

Bugs are defects found during component testing, while failures are defects found at higher test levels. This statement is false, because bugs and failures are not different types of defects, but rather different terms for defects and their manifestations. As mentioned before, bugs are just another word for defects, and failures are the events in which the software system does not perform as expected due to defects. Bugs and failures can be found at any test level, not only at component testing or higher test levels. Test levels are the stages of testing that correspond to the levels of integration of the software system, such as component testing, integration testing, system testing, and acceptance testing. Defects and failures can occur and be detected at any test level, depending on the test objectives, the test basis, the test techniques, and the test environment. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.2, Testing and Quality1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles1

ISTQB® Glossary of Testing Terms v4.0, Failure, Defect, Bug, Environmental Condition, Error, Test Level2

Experience-based testing techniques leverage the tester's intuition and prior experience to identify defects that systematic techniques might miss. These techniques are valuable because they can uncover issues based on real-world usage and scenarios that aren't always covered by more formalized black-box and white-box methods. The ISTQB CTFL Syllabus v4.0 highlights the complementary nature of experience-based techniques in providing a broader defect detection strategy​​.

When scheduling test cases, priorities and dependencies must be considered. The best execution order will respect both the logical dependencies and the priorities assigned to each test case.

Given the options, the correct order considering the priorities and dependencies is:

TC1 (Priority 1)

**TC​ (ISTQB not-for-profit association)​ity 2, dependent on TC1)

TC2 (Priority 3, dependent on TC1)

TC4 (Priority 4)

TC5 (Priority 5)

TC6 (Priority 6, dependent on TC4)

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, understanding dependencies and scheduling tests accordingly is crucial for effective test execution【6†source】.

References:

Certified Tester Foundation Level v4.0

ISTQB Foundation Level Syllabus 4.0 (2023)

According to the decision table in the image, a Preferred Guest Card holder with a Silver room is eligible for an upgrade to Gold Luxury (YES), while a non-Preferred Guest Card holder, regardless of room type, is not eligible for any upgrade (NO). Therefore, Customer A (a Preferred Guest Card holder with a Silver room) would be offered an upgrade to Gold Luxury, and Customer B (a non-Preferred Guest Card holder with a Platinum room) would not be offered any upgrade. References = The answer is derived directly from the decision table provided in the image; specific ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents are not referenced.

In a planning poker session, if there is a significant difference in the estimations, it indicates that there may be misunderstandings or different perspectives on the complexity of the user story. According to the agile principles, the team should discuss these differences to reach a common understanding. The goal is to ensure that all team members have a shared understanding of the user story's scope and complexity before finalizing the estimate​​.

Static testing refers to testing that doesn't involve executing code. It includes activities like reviews, inspections, and static analysis. Tools that support static testing help with activities such as analyzing source code, checking coding standards, and aiding in document reviews. These tools can automate or facilitate various aspects of static testing processes, such as highlighting potential issues in code or documents without executing the software.References:

ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 6.1.1.

 A test oracle is a mechanism or principle that can be used to determine whether the observed behavior or output of a system under test is correct or not1. A test oracle can be based on various sources of expected results, such as specifications, user expectations, previous versions, comparable systems, etc2. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Section 1.2.1, Page 91; ISTQB Glossary of Testing Terms, Version 4.0, Page 332.

Matching the descriptions with the test techniques:

Black-box test techniques use the external description of the software, including requirements, use cases, and user stories.

White-box test techniques use the internal structure of the software system, including software architecture and code.

Black-box test techniques can reveal deviations from the requirements as they validate the external behavior of the software.

Both black-box and white-box test techniques are applicable to functional and non-functional testing.

Experience-based test techniques rely on the knowledge and intuition of developers, users, and other stakeholders​ (ISTQB Main Web)​.References:

ISTQB® Certified Tester Foundation Level Syllabus v4.0: ISTQB CTFL Syllabus v4.0 PDF

The fact that defects are usually not evenly distributed among the various modules that make up a software application, but rather their distribution tend to reflect the Pareto principle, is expressed by the testing principle referred to as ‘Defects cluster together’. This principle states that a small number of modules contain most of the defects detected, or that a small number of causes are responsible for most of the defects. This principle can be used to guide the test analysis and design activities, by prioritizing the testing of the most critical or risky modules, or by applying more rigorous test techniques to them. Therefore, option C is the correct answer.

References: ISTQB® Certified Tester Foundation Level Syllabus v4.01, Section 1.2.1, page 11; ISTQB® Glossary v4.02, page 16.

Boundary value analysis is a technique that tests boundary values between partitions of equivalent data. Boundary values are values at the edge of an equivalence partition or at the smallest incremental distance on either side of an edge. Boundary value analysis can be applied to both input and output values. Based on the given requirement, we can identify two input values: age and weekend. Age should be an integer of 0 or above, and weekend means Friday to Sunday inclusive. The following statement is not correct:

A) Thursday is a valid input boundary value. This statement is not correct, as Thursday is not a boundary value for the input weekend. The boundary values for the input weekend are Friday and Sunday, as they are at the edge of the equivalence partition that represents weekend days. The following statements are correct:

B) A minimum of 6 valid test cases are derived from boundary value analysis based on input age. This statement is correct, as we can derive six valid test cases based on input age by using the minimum and maximum values for each equivalence partition defined by the requirement. The equivalence partitions for input age are: under 7 (0 to 6), 7 to 13 inclusive (7 to 13), and greater than 65 (66 and above). The minimum and maximum values for each partition are: 0 and 6, 7 and 13, and 66 and any value above it.

C) $3.01 is a valid output boundary value. This statement is correct, as $3.01 is a boundary value for the output additional fee. The additional fee can have four possible values depending on the input age: $0 (for visitors aged under 7), $2.40 (for visitors aged 7 to 13 inclusive with a 20% discount), $1.50 (for visitors aged greater than 65 with a 50% discount), and $3 (for visitors aged between 14 and 65). The boundary values for the output additional fee are $0 and $3, as they are at the edge of an equivalence partition or at the smallest incremental distance on either side of an edge. Therefore, $3.01 is a valid output boundary value, as it is at the smallest incremental distance above $3.

D) 7 and 13 are boundary values for the equivalence partition including age 10. This statement is correct, as 7 and 13 are boundary values for the equivalence partition that represents visitors aged 7 to 13 inclusive. This partition includes age 10, which is an internal value within the partition. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 37-38.

Data migration testing is a critical part of maintenance testing during the decommissioning of a system. When a system is decommissioned, data often needs to be transferred to another system or archived securely. This process ensures that the data remains intact, accessible, and secure in its new location. Therefore, statement B is true as it aligns with the ISTQB CTFL syllabus guidelines on handling system decommissioning and data preservation​​.

This answer is correct because Behavior-Driven Development (BDD) is a test-first approach, where tests that express a shared understanding from stakeholders of how the application is expected to work, are first written in business-readable language (following the Given/When/Then format), and then made executable to drive development. BDD is a collaborative approach that involves testers, developers, business analysts, product owners, and other stakeholders in defining the expected behavior of the application using scenarios that describe the preconditions, actions, and outcomes of the application. BDD scenarios are written using a domain-specific language (DSL) that can be translated into executable test cases using tools such as Cucumber or SpecFlow. BDD aims to improve communication, collaboration, and feedback among the team members, and to deliver software that meets the customer’s needs and expectations. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.4

, Requirements Engineering Fundamentals.

The whole team approach involves collaboration among all team members, including testers, developers, and business representatives, to achieve quality goals. However, this approach may not be suitable in situations where a high level of test independence is required. Test independence is essential in cases where unbiased testing is critical, such as in regulated environments or where high-risk systems are involved. This is because team members might unintentionally influence each other's work, leading to potential bias in testing outcomes​​.

The statement that "static testing increases development costs and time" is NOT correct. Static testing actually helps to reduce development costs and time by identifying defects early in the development process before dynamic testing is performed. Early detection of defects reduces the cost and effort required to fix them and prevents the propagation of defects to later stages, thus reducing overall testing and development costs.

References: ISTQB CTFL Syllabus, Section 3.1.2, "The Value of Static Testing."

Test exit criteria are the conditions that must be fulfilled before concluding a particular testing phase. These criteria act as a checkpoint to assess whether we have achieved the testing objectives and are done with testing1. Test exit criteria are typically defined in the test plan document, which is one of the outputs of the test planning phase. The test plan document describes the scope, approach, resources, and schedule of the testing activities. It also identifies the test items, the features to be tested, the testing tasks, the risks, and the test deliverables2. According to the ISTQB® Certified Tester Foundation Level Syllabus v4.0, the test plan document should include the following information related to the test exit criteria3:

The criteria for evaluating test completion, such as the percentage of test cases executed, the percentage of test coverage achieved, the number and severity of defects found and fixed, the quality and reliability of the software product, and the stakeholder satisfaction.

The criteria for evaluating test process improvement, such as the adherence to the test strategy, the efficiency and effectiveness of the testing activities, the lessons learned and best practices identified, and the recommendations for future improvements.

Therefore, the test plan document is the most appropriate test document to find the test exit criteria described. The other options, such as test design specification, project plan, and requirements specification, are not directly related to the test exit criteria. The test design specification describes the test cases and test procedures for a specific test level or test type3. The project plan describes the overall objectives, scope, assumptions, risks, and deliverables of the software project4. The requirements specification describes the functional and non-functional requirements of the software product5. None of these documents specify the conditions for ending the testing process or evaluating the testing outcomes. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Entry and Exit Criteria in Software Testing | Baeldung on Computer Science, Entry And Exit Criteria In Software Testing - Rishabh Software, Entry and Exit Criteria in Software Testing Life Cycle - STLC [2022 Updated] - Testsigma Blog, ISTQB® releases Certified Tester Foundation Level v4.0 (CTFL).

A test case is a set of input values, execution preconditions, expected results and execution postconditions, developed for a particular objective or test condition. A test case is a sequence of actions for test execution that can be followed by a tester or a test automation tool. A test case is specified during the test implementation activity, which is the activity that prepares the testware needed for test execution. A test case does not include actual results, as these are obtained during test execution and compared with the expected results. A test case does not describe items or events to test, as these are derived from the test basis during the test analysis activity. A test case is not derived during the test design activity, as this is the activity that specifies the test conditions or objectives that need to be tested. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 23-24; Chapter 4, page 34.

The benefits of continuous integration include: i. Allows earlier detection and easier root cause analysis of integration problems and conflicting changes. iv. Gives the development team regular feedback on whether the code is working. These benefits help in maintaining the stability and quality of the codebase by integrating and testing changes frequently and providing quick feedback to developers​​.

 The thought process of the software company is incorrect, because it assumes that each artifact can be reviewed using only one review method, and that the review method depends solely on the criticality of the artifact. This is a simplistic and rigid approach that does not consider the benefits and limitations of different review methods, the context and purpose of the review, and the feedback and improvement opportunities that can be gained from multiple reviews. According to the CTFL 4.0 Syllabus, the selection of review methods should be based on several factors, such as the type and level of detail of the artifact, the availability and competence of the reviewers, the time and budget constraints, the expected defects and risks, and the desired outcomes and quality criteria. Moreover, the same artifact can be reviewed using different review methods at different stages of the development lifecycle, to ensure that the artifact meets the changing requirements, standards, and expectations of the stakeholders. For example, a requirement specification can be reviewed using an informal review method, such as a walkthrough, to get an initial feedback from the users and developers, and then using a formal review method, such as an inspection, to verify the completeness, correctness, and consistency of the specification. Therefore, the software company should adopt a more flexible and context-sensitive approach to selecting and applying review methods for different artifacts, rather than following a fixed and arbitrary rule. References = CTFL 4.0 Syllabus, Section 3.2.1, page 31-32; Section 3.2.2, page 33-34; Section 3.2.3, page 35-36.

The choice of a software development lifecycle (SDLC) model is primarily influenced by the type of product being developed. Different products and project requirements may demand different SDLC models to address specific challenges and needs efficiently. For instance, a complex, safety-critical product might best be served by a Waterfall model due to its structured nature and phase dependencies, while a more iterative and incremental model might be suited for projects requiring frequent feedback and changes.References:ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 2.1 "Software Development Lifecycles".

The critical information missing from the defect report is a detailed description of the defect to enable reproduction. A clear and concise description of the steps taken to reproduce the defect is essential for developers to understand the context and to be able to replicate the issue in their environment. Without this information, it can be challenging to diagnose and fix the defect. The ISTQB CTFL syllabus emphasizes the importance of providing all necessary details in a defect report to facilitate effective communication and resolution.

References: ISTQB CTFL Syllabus, Section 5.5, "Defect Management."