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Question # 4

Showitoff is an organisation spcialising in the design and production of wall decorating material for the domestic market. During an ISO 45001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. Several heavy concrete beams are learning against a thin brick wall in which cracks are visible. When asked about it, the OHS Manager states that he presume that the material come from maintenance work, so it is the Maintenance Manager’s responsibility.

The auditor interviews the Maintenance Manager in his department. He asks about the area outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the wall appears to be unstable collapse at any moment. The Maintenance Manager is not aware of such a situation.

Which three statement represent good audit practice?

A.

The auditor should advice the organisation to get rid of the walled area.

B.

The audit should ask the Maintenance Manager to conduct a safety survey.

C.

The audit should check the lines of communication between the OHS Manager and maintenance Manager.

D.

The auditor should check whether the organization has identified the safety hazards associated with the walled area.

E.

The auditor should consider surveying more areas of the site for other potentially unsafe situations.

F.

The audit should demand that the Maintenance Manager deals with the wall.

G.

The audit should raise a nonconformity against ISO 45001.

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Question # 5

Like many other quality management systems, ISO 45001 uses what is known as a 'PDCA' circle. What do those initials stand for?

A.

Plan, Do, Check, Act

B.

Plan, Do, Check, Ask

C.

Plan, Deliver, Control, Achieve

D.

Prepare, Deliver, Control, Assess

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Question # 6

An internal auditor of a manufacturer of plastic packaging products for the food industry raised a nonconformity against section 10.2 of ISO 45001 in Report IA202. The nonconformity (NC3) stated: "The level of reported health and safety incidents has increased by 9.7% over the last 12 months. This included an increase in reported accidents." A third-party auditor reviewing the internal audit process came across the nonconformity and found that there was no evidence of having been reported to relevant staff. Select three of the following nonconformities that the auditor could raise to ISO 45001.

A.

9.2.2.e - Management failed to take any action to deal with the audit nonconformity.

B.

9.2.2.d - Staff were not made aware that health and safety incidents were increasing.

C.

8.1.1 - Operations were not properly controlled to avoid health and safety incidents.

D.

9.2.2 - Report IA202 contained a poorly worded nonconformity (NC3).

E.

10.2.b - The root cause of the increase in reported health and safety accidents was not investigated.

F.

7.4.3 - The results of the internal audit IA202 were not communicated to interested parties.

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Question # 7

 During an internal audit of an OHSMS, what evidence would the auditor look for to demonstrate conformity to ISO 45001? Match each item with the correct ISO 45001 clause number. 

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Question # 8

When calculating an ISO 45001 third party initial audit duration, which two of the following statements are false?

A.

Consider the number of functions related to OHS management

B.

Consider the number of sites to be sampled

C.

Include outsourced processes

D.

Include the time allocated for lunch breaks

E.

Incorporate the time taken to travel to/from the audit location

F.

Think about the complexity of the organization's business

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Question # 9

On behalf of a certification body, you are conducting a combined audit of Shelf-Fit. The organization designs, manufacturing install interiors for retail stores. They employ subcontractors for the installation work.

Representing the ISO 45001 audit, you ask the Purchase Manager about the identification of health and safety hazards for contractors on site. Having previously reviewed the hazards list (HZD-21/11 Rev.3), you found that various health and safety hazards were listed but not were associated with contractor working on-site.

When you ask about the use of contractors, the response is, ‘’We know that contractors use chemicals, such as glues, paints and vanishes. We trust them since they know more than we do about the safe handling of such issues’’. The auditor made the same enquiry to an accompanying member of the health and safety team and was told that chemical safety had never been a problem with the installation process.

A.

After gathering more evidence, you note down findings against several clauses of ISO 45001. Select three options to determine which findings stated are major nonconformities.

B.

The organization did not have a documented process in place to control outsourced work. (8.1.4.3)

C.

The organization failed to include its OH&S policy in contracts for installation contractors (5.2.f)

D.

There was not communication between the organization and site contractors (7.4.1.c.2)

E.

No hazard assessment by Shelf-Fit were in place for installation works on customer sites. (Clause 6.1.2.2)

F.

Some safety data sheets for chemical used were missing for some of the installation contractors.(clause 8.1.4.2)

G.

Staff indicated that chemical hazards on installation sites are the same as at the factory. The hazard List does not reference this. (Clause 6.1.2.2)

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Question # 10

You are an audit team leader overseeing the activity of a trainee auditor. Your team has just completed a surveillance audit and is assembling the final report.

The trainee has not contributed to a final report before and is clearly struggling with what she should provide to you for inclusion.

Which three of her following statements would be appropriate?

A.

The guide was trying to be helpful and would not stop talking during the audit.

B.

The Sales Manager was kind and seems to be a nice person.

C.

The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan.

D.

The maintenance team could not replace a lightbulb, let alone an air conditioning unit.

E.

The OHS Management team were extremely helpful and went out of their way to facilitate access to required records.

F.

The OHS Manager disagreed with me In respect of all of the nonconformances I raised. He still does not accept any of them.

G.

The Production Manager is kicky to have a job as he does not appear to understand how anything works around here.

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Question # 11

An audit team leader arrives at a steel fabrication organisation that manufactures stairways to carry out a Stage2 certification audit. At a meeting with the OHSMS Manager, she is told that they have won their biggest contact from a construction organization to manufacture and install stairways.

During the audit, a team member found that several employees had suffered hand injuries over several months due to handrail welds not being property polished. The OHSMS Manager blames the new employees they had to take on because of the big contract. The auditor raises a nonconformance against clause 10.2 erf ISO 45001.

In relation to the nonconformity raised by the auditor and in line with the policy of the certification body, the audit team raise improvement opportunities in the audit report.

Which three of the options would represent acceptance opportunities for improvement in the report?

A.

A quality control programme could involve non-destructive testing of the welded handrails

B.

Operational planning activities may benefit from an improved risk based approach based on international standards tor risk management.

C.

A first aid station could be located next to the handrail polishing operation.

D.

Additional internal audits of the OHS management system may reduce production problems.

E.

All workers should be given competence test.

F.

The induction programme for new employees could include an awareness training video in health and safety.

G.

The requirement for wearing protective gloves could be extended to shop floor workers across all operations.

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Question # 12

Aitchandness inc, manufactures safety footwear and other items of personal protective equipment (PPE). The organisation applied for ISO 45001 certification, and after the initial certificate audit, the certificate body decided that the audit team leader should carry out a follow-up audit to determine whether the non-conformities could be closed out.

A major non-conformity was raised at Stage 2 because of inadequate storage and handling of chemical used in the production process. Minor non-conformities related to retaining documentation, staff safety training and inadequate testing of emergency procedures.

Select four of the actions which the auditor could take at the follow-up audit to determine the effectiveness of corrective action for the non-conformities.

A.

Ask to review the latest emergency response drill report to check whether the revised emergency response process is fit for purpose

B.

Ask whether the organization’s internal audit schedule was revised to included more audit associated with the storage and handling of chemicals.

C.

Check that the safety data sheets associated with the chemical being used where checked for completeness.

D.

Check whether documented procedures for the revised processes have been signed off by the OH&S Manager.

E.

Determine whether an updated risk assessment has been carried out on the revised chemical storage and handling processes.

F.

Inspect the relevant areas to check whether chemical were being stored and handled in a safe manner.

G.

Interview staff to see whether they have received training in the revised emergency response procedures.

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