• C. Vlocity CMT Administration: To populate the API cache in Salesforce Industries CPQ, you typically use the Vlocity CMT (Cloud Management Tool) Administration interface. This tool provides the necessary functionalities to manage and configure API caching, allowing for efficient data handling and improved system performance.

• B. The price category
• D. The charge (amount): Parts of a pricing element in Salesforce Industries CPQ include the 'price category', which classifies the type of pricing or charge being applied (like base price, discount, surcharge), and the 'charge' itself, which is the specific amount of money associated with the pricing action. These components are critical for defining and applying pricing logic in the system.

In Vlocity, which is now part of Salesforce Industries, object types often utilize an IS-A type of inheritance architecture. This type of architecture is used where a subclass inherits from a parent class, signifying that an object of the subclass is a type of the parent class object. For example, in Salesforce Industries CPQ, you might find that product options inherit characteristics from a generic product class, which allows them to maintain some base functionalities defined in the parent class while adding specific attributes or behaviors unique to the subclass. This IS-A relationship is foundational in object-oriented p

rogramming and is employed within the Salesforce platform to enhance modularity and reusability.

In the line item configuration window of Vlocity Cart, the information that can be modified includes:

• Service account (A) and Billing account (B):

Assigning two base prices to a product in Salesforce Industries CPQ can be accomplished through the use of multiple price list entries. Each price list entry can specify a different base price for the same product under different conditions or for different markets. This approach allows businesses to adapt their pricing strategies flexibly across different customer segments or geographic areas, ensuring that the pricing reflects the market conditions or strategic objectives.

In Vlocity, you can build a promotion using:

• A. An individual product: A single product can be the basis of a promotion, offering special pricing or conditions that distinguish it from the standard offering.
• B. A bundle of products: A group of products can be combined into a bundle, which itself can be offered as a promotion. This is common in scenarios where complementary products are sold together at a discounted rate.
• C. A bundle within a bundle: Nested bundles, or a hierarchy of product bundles, can also be used to create complex promotions that provide layered pricing structures or purchasing incentives.

These options provide flexibility in designing promotions that cater to diverse market needs and customer preferences, enhancing the effectiveness of sales strategies in competitive markets.

In Salesforce Industries CPQ, when pricing bundles, there are multiple strategies you can employ:

• Assigning the parent product a zero price and managing pricing entirely through the child products. This approach is often used when the value of the bundle is derived solely from its components.
• Assigning a price to the parent product and setting the prices of the child products to zero. This strategy might be used when the parent product's price encompasses the total value of the bundle, and the child products are considered included or complimentary.

These methods offer flexibility in how bundles are presented and priced, allowing businesses to tailor their pricing strategy to match their sales and marketing objectives.

When a developer wants to add product images to a guided selling experience in Salesforce Industries CPQ, they must set the "includeAttachment" parameter to true in the API method getCartsProducts. This parameter ensures that the method fetches associated attachments, including images, along with the product data. By enabling this parameter, product images are included in the API response, which can then be utilized within the guided selling interface to enhance the visual appeal and informativeness of product selections.

• A. True: In Salesforce Industries CPQ, a guided process does indeed allow users to create new product bundles directly in the Cart. This feature supports dynamic bundling capabilities where users can configure products and their respective components into custom bundles based on specific customer needs or predefined templates.

To change the base price of a child product in a promotion to a different price, you would use an "override". Overrides allow you to set a specific price for a product within a promotion, disregarding its listed base price. This functionality is essential for promotions where special pricing is a key aspect of the sales strategy, providing flexibility to offer promotional pricing that may differ significantly from the standard pricing.

To change the price of a child product within a promotion, you can use the following methods:

• Adjustment (B): This refers to applying a price adjustment to the product, either by a fixed amount or a percentage, which modifies the original price based on the terms of the promotion.
• Override (C): This method involves setting a new price that overrides the original price of the product within the context of the promotion.

Both methods allow for flexible pricing strategies within promotions, enabling customized pricing options that can be tailored to specific marketing objectives or customer segments.

The available product relationship types when creating a Vlocity Configuration/Validation rule include:

• A. Requires: This relationship type specifies that the selection of one product necessitates the selection of another, creating a mandatory linkage between products.
• B. Excludes: This type indicates that the selection of one product precludes the selection of another, enforcing mutual exclusivity in product configurations.
• C. Recommends: This type suggests additional products that may complement or enhance the main product selected, though not mandatory.

These relationship types are key in defining how products interact with each other within a configuration, guiding users towards optimal and compatible product combinations while preventing conflicts.

When enabling the multi-language feature in Salesforce CPQ for a shared catalog, ensuring that the Russian translations display in the cart requires several checks:

• User's Locale is set to Russian: The user's locale determines which language settings the system uses to display UI elements and product information.
• Russian translations for the products exist in the StringTranslation object: Salesforce uses the StringTranslation object to store translations of various text elements in multiple languages. It's crucial that the product descriptions and other relevant text are available in this object.
• Users Language is set to Russian: This setting ensures that the system recognizes the user's preferred language for all interactions, including viewing product information in the cart.

These settings ensure that when a user who prefers Russian accesses the CPQ system, they see product descriptions and other relevant information in Russian, enhancing the user experience and ensuring clarity in communication.

To indicate that a child product of a promotion is decreased by $5.00, you would use an "adjustment." An adjustment in this context refers to a direct modification of the product's price by a specific amount, in this case, reducing the price by $5.00. This type of pricing adjustment is straightforward and effective for applying specific monetary discounts to products within a promotion, providing clear and direct financial incentives to customers.

In Guided Selling interactions within Salesforce Industries CPQ, retrieving products filtered by object type can efficiently be handled using a DataRaptor. DataRaptors are powerful tools designed to extract, transform, and load data specific to Salesforce and Vlocity. By setting up a DataRaptor to filter data based on the Type field or any specific criteria related to object types, users can dynamically pull relevant product sets into the guided selling process, enhancing both user experience and system performance.

The best use case for utilizing the Discounts functionality in Salesforce Industries CPQ is to manage quantity-based discounts. This functionality allows for automatic application of discounts when the quantity of a product ordered reaches certain thresholds. This is particularly useful for incentivizing bulk purchases and efficiently managing pricing adjustments based on volume, which is common in both B2B and B2C scenarios.

In Salesforce Industries CPQ, context rules are used to define business logic that can control the behavior of the configuration engine based on the data provided. The types of rules that can be created using context rules include Qualification and Compatibility. Qualification rules determine if a product or configuration meets specific criteria to be eligible for selection or promotion, while Compatibility rules ensure that selected products or options are compatible with each other within the configuration.

To ensure that context dimensions are cached and accessible to cacheable APIs in Salesforce Industries CPQ, the option that must be checked is "Cacheable Value". Marking a context dimension as cacheable improves performance by allowing these dimensions to be stored in cache memory. This speeds up data retrieval for frequently accessed information, reducing the load on the database and enhancing the overall responsiveness of the system.

When using range attribute-based pricing in Salesforce Industries CPQ, the values for each pricing range are specified in the columns of the RangeAttributePricingMatrix. This matrix structure allows for detailed definition of pricing ranges based on specific attributes of a product. Each column can define a range or a specific attribute value, and corresponding pricing adjustments or base prices are defined alongside these values. This setup facilitates complex pricing strategies that vary according to a product's attributes, such as quantity, size, or custom specifications.

To launch the Guided Selling process in Salesforce Industries CPQ, you can: A. Create a Vlocity action to trigger the process: This method involves setting up a specific action within Salesforce that initiates the OmniScript of the Guided Selling process. This is typically done by configuring a custom action that can be activated from a UI element like a button or a link.

This approach is preferred because it allows for flexible integration into various parts of the Salesforce UI, making it accessible where needed and can be customized to trigger under specific conditions or contexts.

References:

• Salesforce Industries CPQ Developer Documentation.
• Practical examples of setting up actions for Guided Selling in Salesforce Industries CPQ training modules.

In Vlocity (Salesforce Industries CPQ), the "Rule Fail Level" setting is an option that can be configured within a Rule Set. This setting determines the severity of the response when a rule evaluation fails. Placing this setting within the Rule Set allows administrators to manage how rule failures impact the overall processing of rules in the context of the product configuration or pricing scenarios. This level helps in managing how errors are handled and propagated in the rule evaluation flow, ensuring that the system can gracefully handle different types of rule failures according to business needs.

References:

• Salesforce Industries CPQ Developer documentation on Rule Sets
• Training materials focusing on rule management in Salesforce Industries CPQ

The logic to call and execute rules in Vlocity CPQ is encapsulated within the "implementation" of those rules. The implementation refers to the underlying mechanisms—often code or configured logic—that determine when and how rules are triggered and executed. This setup allows rules to be contextually activated based on specific conditions met during transactions, ensuring that rule logic is applied only when relevant, thus maintaining efficiency and effectiveness in rule execution.

The Lightning web component in Salesforce Industries CPQ that allows the user to submit their payment details is dcCheckoutPayment. This component is specifically designed to handle payment processing within the CPQ system, providing a secure and user-friendly interface for customers to enter and submit their payment information as part of the checkout process. It ensures the secure handling of sensitive financial data and integrates seamlessly with payment gateways and financial systems.

To create a time policy in Salesforce Industries CPQ, you must first establish a time plan. A time plan sets the foundational parameters such as duration and terms which a time policy can then refine with additional rules or conditions. Time plans define the overall structure of how products or services are billed over time, while time policies can provide specific billing rules or adjustments that apply within that framework.

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Salesforce Industries CPQ (Configure, Price, Quote) and Industries OM (Order Management) support both full and partial cancellation of orders. This functionality is crucial for businesses that need to manage complex customer orders where changes or cancellations may be required either for the entire order or for specific parts of an order. This flexibility is integrated into the system to accommodate various customer scenarios and order management workflows.

Evaluation entity filters are not used merely as "internal filters" for qualification entity filters. Instead, evaluation entity filters and qualification entity filters serve different roles within Salesforce Industries CPQ. Evaluation filters are used to process and evaluate data across different contexts and entities based on specific criteria, while qualification filters determine eligibility or appropriateness of specific entries for tasks or promotions, functioning independently of evaluation filters.

To change the time plan or time policy of a child product in a promotion, it should be adjusted in the pricing element associated with that product. The pricing element is where various terms including durations and conditions related to pricing are configured. Adjusting the time plan or policy here allows these terms to be specifically tailored to individual products within a promotion.

• The pricing element (D): This component of the pricing structure in Salesforce Industries CPQ is crucial for setting and managing temporal terms of pricing adjustments or conditions.

To meet the requirements specified by Felix, the easiest and most effective solution is to use the Auto-Add and No Delete flags for the child product within a product bundle. By setting the Auto-Add flag, the child product is automatically added to the cart whenever the parent product is selected. The No Delete flag prevents users from removing the child product from the bundle once it is in the cart. This combination ensures the child product is always included and retained in the bundle as required, without needing complex configuration rules.

It is false that all Vlocity Picklist definition fields are not visible at run-time during order capture in Vlocity Cart. Vlocity allows for customization and configuration which can make picklist definition fields visible and accessible during order capture. These fields can be configured to appear based on specific criteria or processes defined within the cart and order capture configurations. This flexibility in visibility and accessibility ensures that the necessary information is available to users during the order process.

It is true that the discount of a child product's price in a promotion can expire before the promotion ends. This scenario can occur if the discount terms are set with a specific expiration date that is earlier than the overall promotion end date. Such configurations allow for dynamic pricing strategies where discounts may be offered on a limited basis while the broader promotion may continue with different incentives or pricing structures.

• A. True: Compatibility rules in Salesforce Industries CPQ indeed use product relationships as their rule action. These rules leverage the relationships defined between products to apply business logic, ensuring that products added to the cart are compatible with each other based on predefined criteria.

In the context of Salesforce Industries CPQ (formerly Vlocity CPQ), the key technologies powering a guided selling experience include Vlocity OmniScript and Vlocity CPQ. OmniScript is a tool used to design digital interaction scripts that guide users through processes in a dynamic, data-driven way, suitable for creating complex guided selling flows. Vlocity CPQ is specifically tailored for configuration, pricing, and quoting processes, essential for a guided selling experience that requires dynamic pricing models and product configurations.

Vlocity Product Attributes cannot be managed interchangeably through both the Vlocity Product Console and the Salesforce Classic (Aloha) interface. The Vlocity Product Console is specifically designed to handle the complexities and specific features of Vlocity CPQ, including product attributes. Managing these attributes through the Vlocity Product Console allows for utilization of specific Vlocity tools and features that are not available in the traditional Salesforce Aloha interface. Thus, management of Vlocity attributes typically requires using the specialized interface provided by the Vlocity Product Console.

This question is identical to Question No: 134, and the answer remains the same. Including the price list ID in the vlcCart settings is crucial for ensuring the portability of the Guided Selling script across different Salesforce orgs. By centralizing this configuration, the script can adapt to different environments without requiring changes to the core code, facilitating smoother deployments and upgrades.

In Salesforce Industries CPQ, the "Done Action Element" (E) in an OmniScript is used to conclude the script and typically has the option to redirect users back to the originating page or another specified endpoint. This ensures that after completing the guided selling process, users can be seamlessly returned to their starting point, maintaining a fluid user experience and integrating the guided process into broader user workflows.

References:

• OmniScript Designer Guide in Salesforce Industries CPQ.
• Training material on user flow integration using OmniScript in Salesforce Industries CPQ.

• B. Simple: When adding a condition in the context rule framework of Salesforce Industries CPQ, the "Simple" option allows you to select a context dimension. This option facilitates the straightforward application of predefined criteria or attributes, making it easier to configure rules based on specific, easily defined parameters.

The cardinality of a promotion's child product in Vlocity allows you to set:

• A. The minimum amount of the product that can be purchased: This sets a lower limit on the quantity of the child product in the promotion, ensuring that a certain number is always included in the purchase.
• B. The maximum amount of the product that can be purchased: This sets an upper limit, controlling the maximum quantity of the child product that can be included in the promotion.
• D. Whether the product is optional for purchase: Cardinality can specify whether the inclusion of the child product in the promotion is mandatory or optional, providing flexibility in how promotions are structured and offered to customers.

Cardinality settings are critical for defining the purchasing rules associated with promotional bundles, allowing businesses to tailor promotions to meet specific sales strategies and customer needs.

To ensure that a new product is properly displayed in the shared catalog and can be added to the cart, the following conditions must be met: A. The product must have a price list entry: This is crucial for the product to have a defined price which is necessary for purchase. B. The Active property must be checked: This property ensures that the product is currently active and available for sale. C. The Orderable property must be checked: This indicates that the product can be ordered, which is essential for the product to be added to the cart.

These conditions ensure that the product is correctly set up in the catalog and can be interacted with by customers through the cart system.

• C. Opportunity, Account: For a rule targeting the launch of a new product specifically for existing S2B customers and only within opportunities, the appropriate context scope for the context mapping should include both 'Opportunity' and 'Account'. This combination allows the rule to evaluate conditions that pertain to the opportunity details as well as the customer account status, ensuring the rule applies only in the correct contexts of existing S2B customers involved in opportunities.

To assign a price to a product in Salesforce Industries CPQ, you must create a price list entry. A price list entry directly associates a specific price with a product and can include details such as currency, discounts, or specific pricing conditions. This is an essential step in setting up products in CPQ because it ensures that each product has a definable, manageable price that can be used in quotes and calculations within the CPQ system.

The statement "Product X requires Product Y" refers to a compatibility or inclusion rule rather than an eligibility rule:

• B. False - In the context of CPQ, eligibility typically refers to whether a customer or a specific scenario qualifies for a product or promotion based on defined criteria. In contrast, stating that one product requires another falls under compatibility or inclusion rules, which dictate that certain products must be sold or used together.

To create a pricing element in Salesforce Industries CPQ, you must first have a price list entry. A price list entry is essential because it defines the specific pricing details for a product or service, such as the base price, currency, and any applicable discounts or surcharges. The pricing element itself is built upon these entries, allowing further customization and dynamic pricing adjustments that can reflect different conditions or customer segments.

In Salesforce Industries CPQ, components of a pricing element include: A. The price category: This categorizes the pricing logic applied, such as standard pricing, promotional discounts, or custom pricing. C. The charge (amount): This is the actual price or cost associated with the pricing element, whether it's a fixed amount, a percentage discount, or any other price adjustment.

These elements are critical in defining how prices are structured and applied within Salesforce Industries CPQ, ensuring clear pricing strategies are maintained across products and sales.

References:

• Salesforce Industries CPQ Pricing Configuration Guide.
• Detailed descriptions of pricing elements in Salesforce Industries CPQ documentation.

• B. False: In Salesforce Industries CPQ, you can have more than one implementation active per interface. This flexibility allows organizations to tailor the CPQ system to different business units, geographic regions, or product lines, each with its own specific settings and customizations.

Child price lists are ideally used in scenarios where differentiated pricing strategies are required. For example: A. Creating pricing for different regions: Child price lists can be used to manage region-specific pricing, accommodating different currencies, tax rates, and market conditions. D. Creating pricing for products that are only available to certain customers using context rules: Child price lists can help manage pricing that needs to vary based on specific customer characteristics or purchasing conditions, which can be defined using context rules. This allows for targeted pricing strategies that cater to niche market segments or specific customer groups.

The affectivity time frame for a product's pricing charge in Salesforce Industries CPQ: C. Can cause a pricing element to no longer be used: Affectivity dates define when a pricing element is valid. If the current date falls outside the defined affectivity period, the pricing element (like a specific charge or discount) becomes inactive and is not applied to transactions.

Affectivity time frames are critical for ensuring that pricing remains relevant and accurate, reflecting temporal changes in pricing strategies, such as promotions or seasonal adjustments.

References:

• Salesforce Industries CPQ Pricing Configuration Guide.
• Best practices for managing pricing affectivity in Salesforce Industries CPQ.

In the scenario where Felix, the Vlocity CPQ Administrator, needs to handle a new version of a wearable tech product with different available colors, the best approach is to create a new color picklist, and when creating the new product entry, override the attribute picklist that is inherited from its Wearable object type. This method allows for specific customization of the product without altering the existing setup for other products that share the same object type.

• Create a new color picklist and override the inherited attribute: This approach maintains the integrity of the existing products and allows new products to have unique attributes that reflect their specific variations.

If the Premium Device product is displayed under the Disqualified tab in the cart, this typically indicates that the context rule set meant to qualify this product for customers with a Premium SLA has not been properly associated with the product. The context rule itself must be actively linked to the specific product it's intended to qualify: C. The rule set has not been assigned to the Premium Device product: Ensuring that the rule set is correctly assigned to the product will allow the rule to be evaluated during the cart and order configuration process, qualifying the product for addition to the cart.

The Vlocity Enterprise Product Catalog (EPC), part of Salesforce Industries, offers several benefits but particularly:

• A. Integrates the end-to-end ecosystem by combining a complete product, service, and resource model: EPC integrates these elements to create a comprehensive model that supports the entire lifecycle of products and services across different industries. This integration helps organizations manage their offerings more efficiently from a unified platform.
• B. Provides one user interface with common tools, allowing teams to collaborate and rapidly deliver products to market: The unified user interface of EPC facilitates collaboration across different teams by providing common tools that streamline the processes involved in product management, thus accelerating time to market for new and updated products.

These options reflect the core capabilities of Vlocity EPC in enhancing collaboration and integration across business functions.

If only the parent product displays when adding a new bundle with multiple levels of child products to the Cart, it's likely that the platform cache has not been refreshed to include recent changes or additions: B. The product hierarchy data in the platform cache has not been refreshed. Refreshing the cache ensures that all the latest data, including hierarchical relationships among the products within a bundle, is up-to-date. This step is crucial especially after adding new products or making structural changes to existing product configurations.

Product cardinality settings in Salesforce Industries CPQ can manage the following use cases: A. Product has a default quantity of 2: Cardinality can be set to specify a default number of products (default cardinality) when added to a cart or bundle, guiding the initial quantity set during the configuration. B. An optional product in a product bundle: Minimum cardinality can be set to 0, allowing a product to be optional within a bundle. This means the product does not have to be selected but can be added by the customer if desired.

Launching a guided selling process in Salesforce Industries CPQ can be effectively achieved using a Vlocity action. These actions are configured within the Salesforce Industries platform and can be directly linked to OmniScripts or other processes that initiate guided selling scenarios. Actions can be set up to start based on various triggers or user interactions within the Salesforce environment, providing a versatile entry point for guided selling processes.

• D. All of the above: Context Dimension Domain Types in Salesforce Industries CPQ include a variety of formats such as Picklist, Object Lookup, and Type In. These types provide different ways of defining and accessing data for context dimensions, offering flexibility in how rules are configured and how they interact with data within Salesforce.

The explanation for the discounted price of a child product within a promotion is determined by the display text associated with the price adjustment or override. This text typically provides details about why the price has been adjusted or overridden, such as a specific promotion or discount offer. This feature is crucial for transparency, helping customers understand the pricing changes and the value offered through the promotion.

To take 20% off the price of a child product in a promotion, you would use an "adjustment." Adjustments in Vlocity CPQ allow for the modification of prices by a percentage or fixed amount, directly influencing the price based on specific promotional rules or conditions. This method is highly effective for applying discounts in a dynamic and flexible manner, accommodating various promotional strategies.

The persistent cart used in guided selling within Salesforce Industries CPQ is a specialized version of Vlocity Cart. This version is designed to remain active and retain user selections throughout the session, ensuring that data is not lost as users navigate through different stages of the guided selling process. It is tailored to support the dynamic nature of complex configurations and pricing adjustments that are characteristic of CPQ applications.

• A. Pricing element adjustment: A pricing element adjustment often involves calculations that directly utilize the base price of a product. These adjustments modify the base price to finalize the selling price based on various factors such as customer segment, purchase volume, or promotional offers.

duct catalog, the next steps to ensure proper setup and integration into the existing system are:

• B. He must run the Refresh Pricebook job and then the Product Hierarchy Maintenance job: This sequence of actions ensures that the new product is correctly integrated into the price book, reflecting any pricing structures or rules. Following this, running the Product Hierarchy Maintenance job ensures that the product hierarchy includes the new product, maintaining data consistency and hierarchy integrity across the catalog. These steps are critical for ensuring that the product is available for use in quotes and orders without issues.

For a developer creating a website to display products for selection by anonymous users, the appropriate API to use is: A. Digital Commerce API - Get Offers By Catalog (getOffersByCatalogCode): This API is designed to retrieve a list of offers, typically product offerings, based on catalog specifications. It is suitable for situations where products need to be displayed publicly, as it can be accessed without requiring user authentication, making it ideal for use with anonymous users.

This API facilitates the easy display of product options to users who are not logged in, supporting scenarios typical in e-commerce and digital marketing platforms.

References:

• Salesforce Industries API Documentation.
• Developer guide on using Salesforce Digital Commerce APIs.

In Salesforce Industries CPQ, when a product has both Context Rules and Advanced Rules configured, the Context Rules are enacted first at runtime. Context Rules are designed to assess and apply based on the broader scenario or context in which a product is being sold, such as customer segment or geographic region. These rules help determine the applicability and availability of products before more granular pricing or configuration logic via Advanced Rules is applied.

• B. False: Discounts are not exclusively created in the Product Console within Salesforce Industries CPQ. They can also be managed and configured through other areas of the system such as the pricing setup or directly within the promotion and discount management modules. This flexibility allows for broader administrative control and customization of discounts beyond just product-specific settings.

Before you can create a product attribute in Vlocity, it is necessary to create an attribute category first. Attribute categories organize attributes into logical groups, making it easier to manage and apply them across various products. This categorization is crucial for maintaining structure and relevance in attribute management, especially when dealing with a large number of attributes across different products in Vlocity CPQ.

• Removes the promotion, but nothing else: When a promotion is deleted with a "deep delete" in Salesforce Industries CPQ, it specifically targets the removal of the promotion itself from the cart or configuration without affecting other items, products, or unrelated promotions that are also present in the cart. This ensures that only the specific promotion and its direct effects are eliminated, maintaining the integrity of the remaining cart contents.

In Salesforce Industries CPQ, when building an Advanced Rule using the Vlocity Rule Builder, the four components include:

• Rule Header (A) - This defines the basic information about the rule, including its name and description.
• Variables (C) - Variables are used to store data that can be reused within the rule. They help in making the rules dynamic and flexible.
• Rule Actions (E) - These are the actions executed when the conditions of the rule are met. Actions can modify data, trigger events, send messages, etc.
• Rule Filters (F) - Filters define the conditions under which the rule actions are executed. They specify the criteria that must be met for the rule to apply.

References: The components are standard in Salesforce Industries CPQ documentation on creating Advanced Rules with the Vlocity Rule Builder.

Configuration/Validation Rules in Salesforce Industries CPQ do not strictly define relationships between two products, rather, they are used to ensure that the configurations within a quote or cart are valid. These rules are applied to validate individual product options or combinations, but do not establish direct relationships between separate products. Therefore, the statement is false.

Vlocity Guided Selling is used for enhancing the sales process by guiding sales agents or customers through a streamlined, step-by-step sales journey. This tool is instrumental in reducing average call handling times and training requirements for agents (A), improving the overall customer experience by providing a more interactive and directed sales process (B), and including helpful instructions that aid agents during the sales process (F). Additionally, it's used in training environments to prepare agents before they use the regular Vlocity Cart, ensuring they are familiar with the sales processes and system functionalities (E).

References:

• Salesforce Industries CPQ documentation on Guided Selling.
• Training materials for Salesforce Industries CPQ Guided Selling features.

In Salesforce Industries CPQ, particularly when working with Vlocity, you can create failure messages within the rule itself. These messages are designed to communicate specific issues to the user, particularly when a product or promotion becomes disqualified within the Vlocity Cart. The message setup in the Rule allows for immediate feedback to users based on the conditions set within the same rule.

Before building a promotion, it is crucial to answer the following questions:

• A. How long is the subscription commitment for the promotion?: Understanding the duration of the subscription commitment helps in defining the terms of the promotion and ensures that promotional offers align with customer expectations and business goals.
• C. What billing system is used for each product?: Knowing the billing system for each product included in the promotion is essential for seamless integration and operation. It ensures that all transactions are processed correctly and aligns the promotional terms with the capabilities and constraints of the billing system in use.

These questions help in structuring promotions that are not only attractive to customers but also viable and sustainable from a business operation perspective, ensuring they can be supported by the existing technical and administrative frameworks.

In the Salesforce Industries CPQ environment, the cart header indeed displays a running total of purchases made by the customer. This feature is crucial for providing customers with real-time feedback on their selections and total expenditures as they configure products or services. It enhances transparency and helps customers make informed decisions about their purchases throughout the sales process.

In Salesforce Industries CPQ, when performing a Move order from one account to another, certain line item actions are particularly relevant to ensure the correct handling of services or products across accounts. The two actions that will typically be available are: A. Disconnect: This action is used to terminate or disconnect a service from the original account before or after moving it, which may be necessary depending on the contractual or service conditions. C. Change: This allows modifications to the service or product configuration as part of the transfer process to adapt to the new account’s needs or requirements.

These actions help manage the continuity and customization of services or products when they are transferred between accounts.

The fields "Add Mode" and "Default Quantity" in Salesforce Industries CPQ are specifically designed to be used for auto-add or auto-replace product relationships. These fields dictate how products are automatically added or replaced in the CPQ configuration, such as adding a mandatory accessory when a main product is selected or replacing an existing product with a new version, ensuring that product configurations remain valid and complete.

• B. A product or service the customer has already purchased: In the context of Salesforce Industries, an "asset" typically refers to a product or service that a customer has already purchased and is part of their account. Assets are important for managing post-sales services, upgrades, and renewals.

To set a subscription that starts on the purchase date and ends at the end of the cycle in Salesforce Industries CPQ, you need to create a "Time Plan." A Time Plan defines the duration and timing of services or subscriptions, effectively managing how these services are billed or activated over a specific period. This tool allows for precise control over the subscription period, ensuring that it aligns with the purchase and cycle end dates as required.

To decrease the price of a product in a promotion in Salesforce Industries CPQ, the following methods are used:

• Use a pricing element adjustment (A): This involves adjusting specific pricing elements that make up the total price of the product, such as discounts or surcharges.
• Use a pricing variable (E): This allows for the dynamic calculation of prices based on variables defined within the promotion, which can be configured to reduce the product price under certain conditions.

These techniques provide a high degree of flexibility and precision in pricing adjustments, enabling tailored pricing strategies that can adapt to various promotional conditions and customer interactions.

When nothing renders in the cart despite adding products, the developer should begin troubleshooting by examining the getCartsItems method in the network responses. This API call retrieves the details of the items currently in the cart, and if there are issues with this method, it could result in the cart appearing empty. Checking the response of this method can help identify if the issue lies with the API not returning the expected item details or if there is a problem in the way the cart's contents are being fetched or rendered.

In Vlocity Cart, product images appear in the Product Details modal window. This placement ensures that users have a clear and focused view of the product visuals when they seek more detailed information about a product, without cluttering the main interface.

• Product Details modal window: This design choice enhances user engagement by providing a detailed look at the product when needed while maintaining an uncluttered primary interface, which improves overall usability and user experience during the shopping and configuration processes.

• B. Opportunity to quote to order to asset: The correct flow in the order capture process within Salesforce Industries CPQ involves moving from an opportunity, where potential sales are identified, to creating a quote, which outlines the terms and pricing. Once the quote is accepted, it is converted into an order, and finally, once the order is fulfilled, the products involved in the transaction are recorded as assets in the customer's account.

Picklist entities in Vlocity EPC (Enterprise Product Catalog), which is part of Salesforce Industries CPQ, are indeed globally reusable Salesforce picklists. These picklists can be managed through the Vlocity Product Console or the Salesforce Setup. This feature allows for centralized management of picklist values which can be used across various Salesforce and Vlocity applications, enhancing consistency and maintainability of data.

• A. Update scope setting in the promotion: To manage and potentially delete multiple promotions applied to a bundle in the Cart, the "update scope" setting within the promotion configuration needs to be enabled. This setting allows for the adjustment or removal of individual promotions from a bundle without affecting other applied promotions, providing flexibility in how promotional effects are managed within the cart.

The component that uses a child catalog code to call APIs and retrieve a response with the appropriate products in Salesforce Industries CPQ is the dcCatalog. This component is specifically designed to interact with product catalogs, using child catalog codes to fetch relevant product information. This enables dynamic and targeted product offerings based on predefined criteria, enhancing the flexibility and responsiveness of the product selection process in guided selling scenarios.

To determine a customer's eligibility for a promotion before it is added to the Cart in Salesforce Industries CPQ, you should use a "Qualification" context rule type. Qualification rules are designed to evaluate whether certain conditions are met for a promotion to be applicable. This rule type helps in ensuring that promotions are only offered to customers who meet specific criteria, thereby maintaining the relevance and effectiveness of promotional strategies while preventing inappropriate discount applications.

When implementing a custom pricing plan step for attribute-based pricing in the Default Pricing plan in Salesforce Industries CPQ, the step should be placed: D. Between the step Initialize Pricing Context and the step Load Price List Entries: This sequence allows for the correct application of context-specific attributes before price list entries are loaded, ensuring that all attribute conditions and dependencies are established prior to fetching and applying pricing from the price list.

This placement is crucial for effectively leveraging attribute-based pricing mechanisms, as it aligns the pricing data load with the initialized pricing context, allowing for dynamic pricing adjustments based on predefined attributes.

References:

• Salesforce CPQ Pricing Configuration Guide.
• Salesforce Industries CPQ Developer Training on Pricing Plans.

Cart-based guided selling experiences in Salesforce Industries CPQ do not use Angular JS templates. Instead, these interfaces are typically built using proprietary Salesforce technologies and frameworks that are integrated into the Salesforce platform. The use of Salesforce-specific technologies ensures compatibility and optimal performance within the Salesforce ecosystem, rather than relying on external or less integrated solutions like Angular JS.

In Vlocity's Guided Selling, to set the price list ID for the cart, you need to edit the JSON configuration of the remote action containing the createCart remote method (C). This setup is necessary to define which price list the cart should use right from the beginning, ensuring that all pricing calculations within the cart are based on the correct price list as soon as items are added.

References:

• Salesforce Industries CPQ Developer Guide detailing cart setup.
• Configuration practices for setting up carts in Salesforce Industries CPQ.

The Communications Cloud in Salesforce Industries operates with a distinct architecture and feature set:

• A. Is based on a three-tier communications data model: This is true as the Communications Cloud utilizes a comprehensive data model specifically designed to manage the complexities of the telecommunications industry. This model includes layers for managing customer information, service subscriptions, and network inventory.
• B. Includes a shared product catalog: The Communications Cloud features a shared product catalog that allows for consistent product information management across different channels and customer segments, facilitating a unified approach to product offerings.

• C. Commercial Products: Commercial products represent the marketable items available to customers, which are typically included in a shared catalog.
• D. Technical Products: These are items that support the commercial products, often not visible to the customer but crucial for service delivery and product configuration.
• E. Orchestration Plans: Orchestration plans, which define the steps and processes to fulfill and manage orders, are also typically part of the shared catalog in Salesforce Industries CPQ.

Product attributes in Salesforce Industries CPQ are stored as name/value pairs on the Attribute2 object. This method allows for dynamic management of attributes associated with products, enabling the attributes to be easily referenced, updated, and utilized across different components of the Salesforce Industries CPQ environment.

• Attribute2 object: Serves as a flexible and scalable way to handle diverse product attributes necessary for complex configurations and pricing scenarios typical in CPQ systems.

In Salesforce Industries CPQ, a context key is used primarily within Digital Commerce APIs to describe the customer during rules processing. This allows the system to tailor the application of business rules based on specific customer attributes or other contextual factors. Context keys serve as identifiers that influence rule execution to customize the experience or offerings for different customer segments, helping in dynamic adjustments such as pricing adjustments, visibility of certain product options, or promotions based on the customer's profile or behaviors.

• B. By setting the Required attribute metadata property: To ensure that a user must enter a value for an attribute during order capture in Salesforce Industries CPQ, a developer should set the 'Required' attribute metadata property on the specific attribute. This setting enforces that the attribute cannot be left blank and must be filled out by the user, ensuring that essential data is captured during the order process.

In Salesforce Industries CPQ, an Advanced Rule can have multiple filters to define its conditions and actions based on those conditions:

• B. 1 or more - Advanced Rules in Salesforce Industries CPQ can include one or more filters. These filters determine the conditions under which the rule applies. The ability to use multiple filters allows for complex rule configurations that can handle various business scenarios.