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Question # 4

Carla's job at the XYZ Company evolved over the many years she worked there. As she gained additional knowledge and skills, her responsibilities expanded into many diverse areas. When the time came to update her job description, her supervisor asked Carla to document all of the duties she performed in her area as well as those she had taken on over the years due to her versatility. Based on the above, which of the following statements is most accurate?

A.

The supervisor should not have asked Carla to contribute to the job description. Job descriptions should be developed only by human resources and management.

B.

The job description will be far more relevant than before because of the addition of duties that Carla has taken on over the years.

C.

Although it is useful to have input from the job incumbent, care should be taken to avoid basing the job description on the specific individual who is filling the job.

 

 

 

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Question # 5

Performance can be measured most objectively through which of the following methods?

A.

Making direct observations

B.

Documenting examples of performance

C.

Quantifying performance data

D.

Using management judgment

 

 

 

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Question # 6

Regarding medical plans, what is the out-of-pocket maximum?

A.

The most that the member will be liable for in relation to co-insurance

B.

The maximum the plan will pay if the member is covered by another insurance plan

C.

The limit the member will be required to pay at each doctor visit

D.

The lifetime limit for benefits to any one employee

 

 

 

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Question # 7

What phrase below best describes a benchmark job?

A.

A job being paid at the midpoint of the salary range

B.

A job that is easily defined and found in other organizations

C.

A job that is considered an outlier for purposes of market pricing

D.

A job that is held by at least 25% of an organization's workforce

 

 

 

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Question # 8

Upon which criterion are step increases typically based?

A.

Market adjustment

B.

Longevity

C.

Individual performance

D.

Skills

 

 

 

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Question # 9

Which method of job evaluation uses a "whole-job" approach to determine the importance of each job to the company?

A.

Job component

B.

Ranking

C.

Benchmark

D.

Point factor

 

 

 

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Question # 10

Which of the following is a nonquantitative method of job evaluation?

A.

Point factor

B.

Ranking

C.

Job content

D.

Rating

 

 

 

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Question # 11

Which of the following is the most frequently used form of job documentation?

A.

Nature of work

B.

Level of work

C.

Job descriptions

D.

Job specifications

 

 

 

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Question # 12

How far do broadbanded pay ranges stretch from minimum to maximum?

A.

10% to 30%

B.

30% to 50%

C.

50% to 100%

D.

100% to 300%

 

 

 

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Question # 13

When an employee is sacrificing his or her personal life to manage job responsibilities, what is the first area of work-life that should be examined?

A.

Financial support

B.

Community involvement

C.

Workplace flexibility

D.

Use of paid time off

 

 

 

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