Universal Containers wants to ensure Technicians have the correct equipment before arriving at a Job site.
Which two considerations should the Consultant take into account when configuring Salesforce Field Service?
Choose 2 answers
Which two features on the Dispatcher Console should the Consultant use to visualize Rule Violating Service Appointments? Choose 2 answers
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers
Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.
Which feature should the Consultant recommend to meet the requirement?
Universal Containers just started its Field Service Implementation and is configuring Service Territories and
Locations. The Locations need to be associated to Territories.
In which two ways should the Consultant show this relationship?
Choose ? answers
Universal Containers’s Technicians have 12 mandatory company holidays each calendar year. Technicians need to
view all of their absence records at once. Which two applications should a Consultant recommend
to meet this requirement? Choose ? answers
Universal Containers wants to identify which resources need more or fewer appointments.
Which Gantt chart filter option should a Consultant recommend to provide this information?
Technicians often need to generate a report in the customer's language.
Which configuration should the Consultant recommend to meet the requirement?
How should the Consultant recommend visualizing the highest revenue generating Service Appointments on the
Gantt?
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests. What should a Consultant implement to assist the dispatch team?
universal container wants its technician to follow a standard operating
procedure (S O P) while performing maintenance on an individual asset. Each
operation should be captured independently to allow technician to enter note and
update status they progress with the work preventative maintenance should be with a
single visit
Which data model should the consultant recommend to the universal container?
Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?
Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement?
Choose ? answers
Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the Consultant recommerd to meet the requirement?
Choose 2 answers
Which two objects are required when configuring an optimization job? Choose 2? answers
Universal Containers requires trained inspectors to make three site visits per year to inspect
containers at customer sites. These visits must be created 14 days before the next suggested
inspection date.
What are two ways 3 Consultant can configure Maintenance Plans to meet the requirement?
Choose 2 answers
Universal containers plans to deploy field service lightning to 100 external
contractors. There are 75 contractors who need access to work
Orders assets mobile app, and chatter. the remaining 25 contractors are paid a
commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?