Stephanie has just secured a job as a management accountant for a well-known banking firm. She needs to understand the organisation's financial position.

What should she do first in order to gain this understanding?

One of the finance function's main stakeholders provides feedback on customer responses and reviews about the organisation's products and services. Which of the following will provide this feedback?

Which TWO of the following are examples of a knowledge work system?

H works in the finance function and has been asked by the Finance Manager to draft a report to be part of the annual update to go out to all the employees of the organisation

H informs the Finance Manager the intention is to include a whole range of financial information including ratios and comparisons for the previous years in the report

Which of the following qualities of good information should H be most concerned with when producing the report?

Which of the following organisational approaches is associated with the consistent delivery of a product or service?

JKL is an online marketing agency and is currently developing its systems to improve efficiency in storing and retrieving data

P works in the finance function and is currently assisting the development of a technical map of rules and data structures to enable the data to be stored effectively in JKL's new databases.

At what level of the data modelling process is P working on?

Shortly after starting his new role within R, Q begins to suspect that the training opportunities he was offered at interview are unlikely to materialise. Upon discussing his concerns with his manager, Q is made to feel as though his expectations regarding training opportunities were unrealistic as everything included within his employment contract had been honoured. Which of the following applies to the above situation?

The process of human resources planning would involve the following: strategic analysis, forecasting, job analysis and recruitment and training. Which THREE of the following are issues relevant to forecasting?

Introducing The Finance Function of PRS Company have been working with the Human enable which of the following business advantages'?

Material requirements planning (MRP I) and manufacturing resource planning (MRP II) are computerised systems used for planning the requirements for raw materials, work-in-progress and finished items and integrating with other production processes. These systems enable strong relationships to be forged with suppliers as orders can be placed with suppliers in good time to fulfill customer requirements and expectations, as well as other processes related to materials planning. Which of the following specifically can MRP I and MRP II NOT assist with? 

Which of the following would specifically be an example of the use of the marketing concept by a charity? 

Which of the following is the term used to describe the degree to which a task in an organisation is divided into a number of separate activities?

AB Company is considering a recruitment campaign to provide extra senior marketing staff for a new product launch. AB produces specialist industrial cleaning products and has a well developed marketing function. Which of the following will be an effective alternative to a recruitment campaign?

Place the following categories typically found in a 'person specification' next to each job holder's requirements.

Which of the following scenarios is an example of independence within the role of the finance function?

There are four stages of development of supply chain management, according to Reck and Long's strategic positioning tool. Which stage of this model does the following description identify?

Emphasis is on better co-ordination between departments and suppliers involving timely communication about changes in price and availability of materials.

The directors of JES are keen to ensure that expenditure on marketing campaigns is generating additional sales for the company Which of the following KPIs would be appropriate for the directors of JES?

Which of the following is NOT a feature of a knowledge management system specific to a particular organisation?

In order to understand the potential for conflict over the functioning of a finance department, B organisation's new Chief Financial Officer has prepared a power/interest (Mendelow) matrix. How should the Chief Financial Officer treat groups with high levels of interest but relatively low power when determining the role of the function?

Which THREE operations management issues are associated with the primary activity of inbound logistics?

Inventory control, which maintains a low level of inventory, is important to ensure which of the following?

Which of the following is an example of operational information?

Which of the following functions is responsible for the preparation of a company's statutory accounts?

XY Company operates a flexible manufacturing system, manufacturing a single standard product. What is the disadvantage of this system if the organisation expands its product range?

M is employed by an organisation that operates a chain of high street coffee shops. She has made a decision to purchase a failing cake shop in order to take it over and expand the presence of the organisation in the local area. According to Mintzberg, which part of the organisation does M belong to?

E's manager is concerned about bullying in the organisation and has asked E to report on the situation.

As a result, E has carried out the following work;

• Collected data of the numbers of complaints made

• Produced a bar chart based on incidences in different departments

• Interviewed a sample of employees

• Calculated the cost of employees being away from work sick due to bullying

Which of the pieces of work that E has carried out is qualitative analysis?

Which of the following is important when considering the 'Promotion' element of the marketing mix?

During the past six months NVT has been undergoing a study, as part of a rationalisation programme to review the profitability of each of its retail stores.

As a result, 30 stores have been identified for closure T with a further 50 stores selected to receive an investment of funds in order to remain profitable going forward. Throughout this process NVTs finance function has worked alongside others in the organisation providing advice and guidance.

Which TWO of the following areas has the finance function most likely been involved with as part of the review?

A decision has been made to close down a branch of a restaurant.

Which of the following is quantitative information produced by the finance function that will have supported this decision being made?

Level 2 of the contemporary shape of the finance function involves Strategic Business Partnering.

Which of the following statements is true?

Which of the following statements best describes data extraction?

Continued improvements in Information Technology have encouraged organisations to use IT increasingly to assist in their development. Which of the following is such an improvement in IT?

Which of the following is NOT an element of the EOQ (Economic Order Quantity) equation?

Data warehousing is an essential element of the extraction transformation and loading process.

Which of the following best describes data warehousing?

The use of big data and smart technology by the sales and marketing function of an organisation is most likely to be associated with which of the following?

Having the right assets and making the best use of them is crucial if an organisation is to achieve its strategies on a sustainable basis. Which of the following best describes the row of the finance function in relation to an organisation’s assets?

HKD is an online marketing company Its finance function is currently preparing budgets for the coming period.

At which stage of value creation is HKD's finance function currently playing a key role?

Which THREE of the following areas would be improved by an organisation using a Customer Relationship Management (CRM) system?

When implementing a new IT system and according to the theory of Kotter, Schlesinger and Sache, which of the following is a benefit of using participation as a way of overcoming resistance to change?

R works in the finance function of TX Company, a large multinational vehicle manufacturer.

Most of R's work involves shaping how the company creates and preserves value by using effective controls.

Which of the following activities is R most likely to be involved with?

A new Team Leader in Internal Audit has been asking team members about tasks that they do not think are part of their responsibility as they go beyond compliance with legislation. You are preparing a response to this to include an explanation of the requirements of a social audit. Which of the following would you include in your response?

Select ALL that apply.

Porter's Value Chain was developed to determine whether a firm's activities contribute towards it's competitive advantage. E is the new Chief Executive of an organisation which manufactures and distributes hand made wooden furniture. His initial observations are that sometimes the workflow through the organisation can be a little disjointed and it is unclear from overall results which areas contribute to profit and quality and which do not. Using Porter's Value Chain model, identify which THREE of the options below are Primary activities.

One of the characteristics of Big Data is velocity. Which of the following most accurately defines what this means?

Company E operates a management consultancy business with four international offices. All offices specialise in helping new businesses, with all support operations dealt with by headquarters.Which of the organisational structures below would best describe Company E.

Which of the following are benefits of appraisals? Select ALL that apply.

Different types of organisation exist for different purposes. Match the types of organisation to the appropriate purpose.

The marketing environment includes political, economic, social, technological, ecological and legal factors affecting marketing (PESTEL). Select THREE examples of economic factors.

Which of the following gives the correct combination of valid stages in the HR cycle?

P is employed by an organisation which pays well for work done to a high standard. P is fortunate in that he really enjoys his work, takes great pride in the presentation of his deliverables and always seeks ways to improve his approach and output. Which reward classification is described above?

Which of the following is a possible disadvantage associated with a matrix structure?

It can be said that ethics is a set of moral principles underpinning the concept of right and wrong. Whether an action is actually right or wrong depends on which of the following?

Select ALL that apply.

One of the roles of the finance function is to help deploy solutions. Which activity of the "information to impact" framework is this a part of?

From the following, which best defines Business Process Re-engineering (BPR)?

DnD1_0151-R2-D: Match each of the ethical principles with the correct brief scenario.

Company X is a manufacturing company. It is implementing a new IT system within the accounts department.

Which of the following is the most appropriate organisational structure for this project?

Dismissal is a drastic form of disciplinary action. Which THREE of the following examples would constitute fair dismissal?

Y has recently been appointed as the head of a large charity. This is the first not-for-profit organisation that she has been involved with, having gained most of her experience in large retail organisations. She wants to make sure that she understands the differing objectives of her new employer.

Which THREE of the objectives below would be most likely associated with a not-for-profit organisation?

An effective induction programme will typically focus on which THREE of the following?

Which of the following is an example of sustainability impacting operations management?

Clear career progression is an advantage of which type of organisational structure? 

An organisation has grown in size over the last 6 months and it wishes to improve communication with its employees. Examples of information to share include company policies, human resource information and notices to employees.

Which type of system should the company adopt?

Which of the following will mean a company has breached a General Data Protection Regulation (GDPR) principle'?

Level 2 of the contemporary shape of the finance function involves Strategic Business Partnering In this context strategic partners are

There are many stakeholders who have an interest in an organisation.

Which TWO of the following are connected stakeholders?

Which of the following is a disadvantage of virtual operations?

An entity has several subsidiaries including F, which has an urgent staffing issue. The Financial Controller of F is due to start her maternity leave in 3 weeks time and there is currently a recruitment freeze in place to curtail employment costs. Human Resources needs to resolve the issue of covering the Financial Controller's position on a temporary basis. Which TWO of the options below will be suitable in these circumstances?

A management accountant vacancy has arisen in the Finance Department of HJ Company. The Finance Manager is preparing the necessary paperwork for the recruitment process and is currently working on the person specification. He has contacted the company's Human Resource Department to ask for advice on which THREE of the following he should include in the person specification:

Which of the following is NOT an element of the system development life cycle?

It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?

Which THREE of the following features are likely to indicate that an organisation is following the marketing concept as a business philosophy?

A financial training company is reviewing its current HR policy in relation to the ongoing training required by all professionally qualified employees. Part of this process will also help to identify individuals suitable for promotion in the near future.

Which element of the HR cycle is described above?

You work for a pharmaceutical company and during any one year cames out a range of different activities and projects. Which of the following sets of activities can be said to be connecting influence to impact?

An organisation owned by its customers, generally not-for-profit and in the private sector, is commonly known as which one of the following?

Which of the following technologies is described as a decentralised, distributed and public digital ledger that is used to record transactions across many computers?

Mitch owns a small furniture business, which he is keen to grow.

Which of the following would MOST benefit the growth of Mitch's business:

Which THREE of the following refer to information sourced externally?

When testing an information system before it goes live, using contrived testing will present the system with which type of data and transactions?

Which of the following best describes the 'passive stage' of purchasing?

Which one of the following is NOT part of the role of Human Resource Management?

Which of the following statements regarding shamrock organisations are true?

1:Shamrock organisations typically comprise four discrete components.

2:The core group of executives are often supported by external contractors and part-time staff.

3:One of the main characteristics of a shamrock organisation is its flexibility.

Which of the following statements regarding Just-In-Time (JIT) are true?

1:The main aim of JIT it to ensure a business has a sufficient amount of leftover stock, just in case it's needed further down the line.

2:Although the benefits of JIT are many, its use can end up harming supplier relations.

3:JIT generally results in lower costs for the business using it.

Which of the following is a potential advantage of outsourcing?

A main stakeholder of the finance function would typically provide feedback on the clarity and value of information used: in order to make better strategic decisions.

Which of the following would give this feedback?

The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.

Of the results provided, select whether each set of information should be reported externally or internally.

Which of the following sources of data will have limited usefulness to finance professionals?

Which of the following organisations would best describe a 'professional bureaucracy'?

More and more organisations are developing their supply chain networks by building closer links with suppliers. Which THREE of the following are considered to be features of this trend?

Which of the following best defines Business Process Re-engineering (BPR)?

Level one of the contemporary shape of the finance function involves strategic leadership of the finance team. The head of the finance function is.

Company XYZ has just launched an innovative technology device, designed to appeal to those consumers who want to be seen with the latest products. Which of the following pricing strategies would be most suitable at the time of the product's launch?

Strategic leadership by the finance function involves so-called level 1 activities.

These activities involve which of the following?

A is developing a new mission statement. Which TWO of the following should NOT be included?

Unclear cost and profit responsibilities can be a feature of which type of organisational structure?

F manages a portfolio of clients, as do his colleagues. All income that is earned by them is pooled to cover costs and overheads and any remaining profits are split according to an agreed formula. F and his colleagues have joint and several liability in relation to the work they carry out on the organisation's behalf. Which of the organisation types listed below best describes the organisation that F works for?

Assessment centres can use a range of techniques to assess an applicant's competencies against pre-set criteria. Which document would set out the competencies required for them to compare against?

Company S is a busy vehicle part manufacturer specialising in commercial vans and lorries. The company takes as many as nine deliveries of raw materials every day and these items are entered into the electronic inventory system upon arrival. When an item of inventory is taken from stores this is also updated electronically. Which inventory control system would be best utilised within Company S?

Company T has eight main products that it markets and sells. One particular product requires a low amount of ongoing investment, has low growth prospects but currently maintains a high market share.

 According to the Boston Consulting Group Matrix, which category is this product in?