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Question # 4

UC has migrated its Back-office data into an on-premise database with REST API access. UC recently implemented Sales cloud for its sales organization. But users are complaining about a lack of order data inside SF.

UC is concerned about SF storage limits but would still like Sales cloud to have access to the data.

Which design patterns should a data architect select to satisfy the requirement?

A.

Migrate and persist the data in SF to take advantage of native functionality.

B.

Use SF Connect to virtualize the data in SF and avoid storage limits.

C.

Develop a bidirectional integration between the on-premise system and Salesforce.

D.

Build a UI for the on-premise system and iframe it in Salesforce

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Question # 5

A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer

2. Salesforce; All customer service activity and sales activities for a customer

3. Mobile app: All bookings, preferences, and browser activity for a customer

4. Marketing: All email, SMS, and social campaigns for a customer

Customer service agents using Salesforee would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.

What strategy should the data architect implement to satisfy this requirement?

A.

Explore external data sources in Salesforce to build a 360 degree view of the customer.

B.

Use a customer data mart to create the 360 degree view of the customer.

C.

Periodically upload summary information in Salesforce to build a 360 degree view.

D.

Migrate customer activities fro, all four system into Salesforce.

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Question # 6

NTO need to extract 50 million records from a custom object everyday from its Salesforce org. NTO is facing query timeout issues while extracting these records.

What should a data architect recommend in order to get around the time out issue?

A.

Use a custom auto number and formula field and use that to chunk records while extracting data.

B.

The REST API to extract data as it automatically chunks records by 200.

C.

Use ETL tool for extraction of records.

D.

Ask SF support to increase the query timeout value.

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Question # 7

DreamHouse Realty has 15 million records in the Order_c custom object. When running a bulk query, the query times out.

What should be considered to address this issue?

A.

Tooling API

B.

PK Chunking

C.

Metadata API

D.

Streaming API

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Question # 8

Universal Container (UC) has around 200,000 Customers (stored in Account object). They get 1 or 2 Orders every month from each Customer. Orders are stored in a custom object called "Order c"; this has about 50 fields. UC is expecting a growth of 10% year -over -year. What are two considerations an architect should consider to improve the performance of SOQL queries that retrieve data from the Order _c object? Choose 2 answers

A.

Use SOQL queries without WHERE conditions.

B.

Work with Salesforce Support to enable Skinny Tables.

C.

Reduce the number of triggers on Order _c object.

D.

Make the queries more selective using indexed fields.

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Question # 9

Cloud Kicks stores Invoice records in a custom object. Invoice records are being sent to the Accounting department with missing States and incorrectly formatted Postal Codes.

Which two actions should Cloud Kicks take to improve data quality? (Choose two.)

A.

Change each address field to required on the Page Layout.

B.

Write an Apex Trigger to require all fields to be populated.

C.

Utilize a Validation Rule with a REGEX operator on Postal Code.

D.

Utilize a Validation Rule with a CONTAINS operator on address fields.

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Question # 10

UC is using SF CRM. UC sales managers are complaining about data quality and would like to monitor and measure data quality.

Which 2 solutions should a data architect recommend to monitor and measure data quality?

Choose 2 answers.

A.

Use custom objects and fields to identify issues.

B.

Review data quality reports and dashboards.

C.

Install and run data quality analysis dashboard app

D.

Export data and check for data completeness outside of Salesforce.

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Question # 11

Universal Containers (UC) has deployed Salesforce to manage Marketing. Sales, and Support efforts in a multi -system ERP environment After reaching the limits of native reports & dashboards. UC leadership is looking to understand what options can be used to provide more analytical insights. What two approaches should an architect recommend? Choose 2 answers

A.

AppExchange Apps

B.

Wave Analytics

C.

Weekly Snapshots

D.

Setup Audit Trails

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Question # 12

Universal Containers (UC) wants to capture information on how data entities are stored within the different applications and systems used within the company. For that purpose, the architecture team decided to create a data dictionary covering the main business domains within UC. Which two common techniques are used building a data dictionary to store information on how business entities are defined?

A.

Use Salesforce Object Query Language.

B.

Use a data definition language.

C.

Use an entity relationship diagram.

D.

Use the Salesforce Metadata API.

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Question # 13

Universal Containers (UC) wants to ensure their data on 100,000 Accounts pertaining mostly to US-based companies is enriched and cleansed on an ongoing basis. UC is looking for a solution that allows easy monitoring of key data quality metrics. What should be the recommended solution to meet this requirement?

A.

Use a declarative approach by installing and configuring Data.com Clean to monitor Account data quality.

B.

Implement Batch Apex that calls out a third-party data quality API in order to monitor Account data quality.

C.

Use declarative approach by installing and configuring Data.com Prospector to monitor Account data quality.

D.

Implement an Apex Trigger on Account that queries a third-party data quality API to monitor Account data quality.

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Question # 14

A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.

The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.

Which option should a data architect choose to implement to avoid duplicates?

A.

leverage duplicate rules in Salesforce to validate duplicates during the account creation process.

B.

Develop an Apex class that searches for duplicates and removes them nightly.

C.

Implement an MDM solution to validate the customer information before creating Salesforce.

D.

Build a custom search functionality that allows sales associates to search for customer in real time upon visiting their retail stores.

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Question # 15

Universal Containers (UC) loads bulk leads and campaigns from third-party lead aggregators on a weekly and monthly basis. The expected lead record volume is 500K records per week, and the expected campaign records volume is 10K campaigns per week. After the upload, Lead records are shared with various sales agents via sharing rules and added as Campaign members via Apex triggers on Lead creation. UC agents work on leads for 6 months, but want to keep the records in the system for at least 1 year for reference. Compliance requires them to be stored for a minimum of 3 years. After that, data can be deleted. What statement is true with respect to a data archiving strategy for UC?

A.

UC can store long-term lead records in custom storage objects to avoid counting against storage limits.

B.

UC can leverage the Salesforce Data Backup and Recovery feature for data archival needs.

C.

UC can leverage recycle bin capability, which guarantees record storage for 15 days after deletion.

D.

UC can leverage a “tier”-based approach to classify the record storage need.

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Question # 16

A company has 12 million records, and a nightly integration queries these records.

Which two areas should a Data Architect investigate during troubleshooting if queries are timing out? (Choose two.)

A.

Make sure the query doesn't contain NULL in any filter criteria.

B.

Create a formula field instead of having multiple filter criteria.

C.

Create custom indexes on the fields used in the filter criteria.

D.

Modify the integration users' profile to have View All Data.

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Question # 17

Universal Containers has 30 million case records. The Case object has 80 fields. Agents are reporting performance issues and time-outs while running case reports in the Salesforce org.

Which solution should a data architect recommend to improve reporting performance?

A.

Create a custom object to store aggregate data and run reports.

B.

Contact Salesforce support to enable skinny table for cases.

C.

Move data off of the platform and run reporting outside Salesforce, and give access to reports.

D.

Build reports using custom Lightning components.

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Question # 18

Northern Trail Outfitters (NTO) wants to implement backup and restore for Salesforce data, Currently, it has data backup processes that runs weekly, which back up all Salesforce data to an enterprise data warehouse (EDW). NTO wants to move to daily backups and provide restore capability to avoid any data loss in case of outage.

What should a data architect recommend for a daily backup and restore solution?

A.

Use AppExchange package for backup and restore.

B.

Use ETL for backup and restore from EDW.

C.

Use Bulk API to extract data on daily basis to EDW and REST API for restore.

D.

Change weekly backup process to daily backup, and implement a custom restore solution.

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Question # 19

Universal Containers has successfully migrated 50 million records into five different objects multiple times in a full copy sandbox. The Integration Engineer wants to re-run the test again a month before it goes live into Production. What is the recommended approach to re-run the test?

A.

Truncate all 5 objects quickly and re-run the data migration test.

B.

Refresh the full copy sandbox and re-run the data migration test.

C.

Hard delete all 5 objects’ data and re-run the data migration test.

D.

Truncate all 5 objects and hard delete before running the migration test.

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Question # 20

UC is implementing sales cloud for patient management and would like to encrypt sensitive patient records being stored in files.

Which solution should a data architect recommend to solve this requirement?

A.

Implement shield platform encryption to encrypt files.

B.

Use classic encryption to encrypt files.

C.

Implement 3rd party App Exchange app to encrypt files.

D.

Store files outside of salesforce and access them to real time.

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Question # 21

As part of addressing general data protection regulation (GDPR) requirements, UC plans to implement a data classification policy for all its internal systems that stores customer information including salesforce.

What should a data architect recommend so that UC can easily classify consumer information maintained in salesforce under both standard and custom objects?

A.

Use App Exchange products to classify fields based on policy.

B.

Use data classification metadata fields available in field definition.

C.

Create a custom picklist field to capture classification of information on customer.

D.

Build reports for customer information and validate.

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Question # 22

Universal Containers (UC) has an open sharing model for its Salesforce users to allow all its Salesforce internal users to edit all contacts, regardless of who owns the contact. However, UC management wants to allow only the owner of a contact record to delete that contact. If a user does not own the contact, then the user should not be allowed to delete the record. How should the architect approach the project so that the requirements are met?

A.

Create a "before delete" trigger to check if the current user is not the owner.

B.

Set the Sharing settings as Public Read Only for the Contact object.

C.

Set the profile of the users to remove delete permission from the Contact object.

D.

Create a validation rule on the Contact object to check if the current user is not the owner.

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Question # 23

Universal Containers is setting up an external Business Intelligence (BI) system and wants to extract 1,000,000 Contact records. What should be recommended to avoid timeouts during the export process?

A.

Use the SOAP API to export data.

B.

Utilize the Bulk API to export the data.

C.

Use GZIP compression to export the data.

D.

Schedule a Batch Apex job to export the data.

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Question # 24

Universal Containers (UC) is planning to move away from legacy CRM to Salesforce. As part of one-time data migration, UC will need to keep the original date when a contact was created in the legacy system. How should an Architect design the data migration solution to meet this requirement?

A.

After the data is migrated, perform an update on all records to set the original date in a standard CreatedDate field.

B.

Create a new field on Contact object to capture the Created Date. Hide the standard CreatedDate field using Field -Level Security.

C.

Enable "Set Audit Fields" and assign the permission to the user loading the data for the duration of the migration.

D.

Write an Apex trigger on the Contact object, before insert event to set the original value in a standard CreatedDate field.

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Question # 25

An architect has been asked to provide error messages when a future date is detected in a custom Birthdate _c field on the Contact object. The client wants the ability to translate the error messages. What are two approaches the architect should use to achieve this solution? Choose 2 answers

A.

Implement a third -party validation process with translate functionality.

B.

Create a trigger on Contact and add an error to the record with a custom label.

C.

Create a workflow field update to set the standard ErrorMessage field.

D.

Create a validation rule and translate the error message with translation workbench.

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Question # 26

Universal Containers (UC) has implemented Salesforce, UC is running out of storage and needs to have an archiving solution, UC would like to maintain two years of data in Saleforce and archive older data out of Salesforce.

Which solution should a data architect recommend as an archiving solution?

A.

Use a third-party backup solution to backup all data off platform.

B.

Build a batch join move all records off platform, and delete all records from Salesforce.

C.

Build a batch join to move two-year-old records off platform, and delete records from Salesforce.

D.

Build a batch job to move all restore off platform, and delete old records from Salesforce.

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Question # 27

Cloud Kicks currently has a Public Read/Write sharing model for the company's Contacts. Cloud Kicks management team requests that only the owner of a contact record be allowed to delete that contact.

What should an Architect do to meet these requirements?

A.

Set the profile of the users to remove delete permission from the Contact object.

B.

Check if the current user is NOT the owner by creating a "before delete" trigger.

C.

Set the Sharing settings as Public Read Only for the Contact object.

D.

Check if the current user is NOT the owner by creating a validation rule on the Contact object.

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Question # 28

For a production cutover, a large number of Account records will be loaded into Salesforce from a legacy system. The legacy system does not have enough information to determine the Ownership for these Accounts upon initial load. Which two recommended options assign Account ownership to mitigate potential performance problems?

A.

Let a “system user” own all the Account records without assigning any role to this user in Role Hierarchy.

B.

Let a “system user” own the Account records and assign this user to the lowest-level role in the Role Hierarchy.

C.

Let the VP of the Sales department, who will report directly to the senior VP, own all the Account records.

D.

Let a “system user” own all the Account records and make this user part of the highest-level role in the Role Hierarchy.

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Question # 29

A large retail B2C customer wants to build a 360 view of its customer for its call center agents. The customer interaction is currently maintained in the following system:

1. Salesforce CRM

2. Custom billing solution

3. Customer Master Data management (MDM)

4. Contract Management system

5. Marketing solution

What should a data architect recommend that would help upgrade uniquely identify customer across multiple systems:

A.

Store the salesforce id in all the solutions to identify the customer.

B.

Create a custom object that will serve as a cross reference for the customer id.

C.

Create a customer data base and use this id in all systems.

D.

Create a custom field as external id to maintain the customer Id from the MDM solution.

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Question # 30

A custom pricing engine for a Salesforce customer has to be decided by factors with the following hierarchy:

State in which the customer is located

City in which the customer is located if available

Zip code In which the customer is located if available

Changes to this information should have minimum code changes

What should a data architect recommend to maintain this information for the custom pricing engine that is to be built in Salesforce?

A.

Create a custom object to maintain the pricing criteria.

B.

Assign the pricing criteria within customer pricing engine.

C.

Maintain require pricing criteria in custom metadata types.

D.

Configure the pricing criteria in price books.

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Question # 31

DreamHouse Realty has a Salesforce org that is used to manage Contacts.

What are two things an Architect should consider using to maintain data quality in this situation? (Choose two.)

A.

Use the private sharing model.

B.

Use Salesforce duplicate management.

C.

Use validation rules on new record create and edit.

D.

Use workflow to delete duplicate records.

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Question # 32

Universal Containers (UC) is a business that works directly with individual consumers (B2C). They are moving from a current home-grown CRM system to Salesforce. UC has about one million consumer records. What should the architect recommend for optimal use of Salesforce functionality and also to avoid data loading issues?

A.

Create a Custom Object Individual Consumer c to load all individual consumers.

B.

Load all individual consumers as Account records and avoid using the Contact object.

C.

Load one Account record and one Contact record for each individual consumer.

D.

Create one Account and load individual consumers as Contacts linked to that one Account.

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Question # 33

Universal Containers (UC) has a very large and complex Salesforce org with hundreds of validation rules and triggers. The triggers are responsible for system updates and data manipulation as records are created or updates by users. A majority of the automation tool within UC’’ org were not designed to run during a data load. UC is importing 100,000 records into Salesforce across several objects over the weekend.

What should a data architect do to mitigate any unwanted results during the import?

A.

Ensure validation rules, triggers and other automation tools are disabled.

B.

Ensure duplication and matching rules and defined.

C.

Import the data in smaller batches over a 24-hour period.

D.

Bulkily the trigger to handle import leads.

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