Competitive and benchmark data are essential for planning quality leadership because they make possible clear and objective quality comparisons.

Which of the processes includes all activities of the performing organization that determines policies and responsibilities of a project?

Quality control relates to a specific product or service.

Strategic quality and planning category examines the company's approach to planning to determine its adequacy to achieve or sustain quality leadership.

The National Quality Awards provide a basis for successful benchmarking against other companies.

Deming’s Fourteen Points for Management can be summed up by:

Reviews can enforce the use of standards.

A latent defect is the same as a fault.

Almost one-half of a programmer's time is spent identifying and fixing errors in specifications.

Incremental Testing involves adding unit-tested programs to a given module or component one by one, and testing each resultant combination. Of the two types, Top-down is often thought to be easier because drivers are often easier to create than stubs.

A process/activity during which a high number of defects occur is known as a defect-prone process.

The essence of a quality internal product is:

Evaluations of planning are based upon the thoroughness and effectiveness of processes including the information used.

In attending to a speaker you should periodically restate what you heard the speaker say and ask the speaker to confirm that that was the intent of the information spoken.

The objective of the present value of money calculation is to convert future dollars into current dollars.