SCENARIO
Please use the following to answer next question:
EnsureClaim is developing a mobile app platform for managing data used for assessing car accident insurance claims. Individuals use the app to take pictures at the crash site, eliminating the need for a built-in vehicle camera. EnsureClaim uses a third-party hosting provider to store data collected by the app. EnsureClaim customer service employees also receive and review app data before sharing with insurance claim adjusters.
The app collects the following information:
First and last name
Date of birth (DOB)
Mailing address
Email address
Car VIN number
Car model
License plate
Insurance card number
Photo
Vehicle diagnostics
Geolocation
All of the following technical measures can be implemented by EnsureClaim to protect personal information that is accessible by third-parties EXCEPT?
UESTION NO: 48
Which is NOT a drawback to using a biometric recognition system?
Which of the following can be used to bypass even the best physical and logical security mechanisms to gain access to a system?
What is the name of an alternative technique to counter the reduction in use of third-party cookies, where web publishers may consider utilizing data cached by a browser and returned with a subsequent request from the same resource to track unique users?
How should the sharing of information within an organization be documented?
Which of the following is the least effective privacy preserving practice in the Systems Development Life Cycle (SDLC)?
What element is most conducive to fostering a sound privacy by design culture in an organization?
How can a hacker gain control of a smartphone to perform remote audio and video surveillance?
All of the following topics should be included in a workplace surveillance policy EXCEPT?
SCENARIO
Please use the following to answer the next question:
Light Blue Health (LBH) is a healthcare technology company developing a new web and mobile application that collects personal health information from electronic patient health records. The application will use machine learning to recommend potential medical treatments and medications based on information collected from anonymized electronic health records. Patient users may also share health data collected from other mobile apps with the LBH app.
The application requires consent from the patient before importing electronic health records into the application and sharing it with their authorized physicians or healthcare provider. The patient can then review and share the recommended treatments with their physicians securely through the app. The patient user may also share location data and upload photos in the app. The patient user may also share location data and upload photos in the app for a healthcare provider to review along with the health record. The patient may also delegate access to the app.
LBH’s privacy team meets with the Application development and Security teams, as well as key business stakeholders on a periodic basis. LBH also implements Privacy by Design (PbD) into the application development process.
The Privacy Team is conducting a Privacy Impact Assessment (PIA) to evaluate privacy risks during development of the application. The team must assess whether the application is collecting descriptive, demographic or any other user related data from the electronic health records that are not needed for the purposes of the application. The team is also reviewing whether the application may collect additional personal data for purposes for which the user did not provide consent.
What is the best way to ensure that the application only collects personal data that is needed to fulfill its primary purpose of providing potential medical and healthcare recommendations?
What is the most effective first step to take to operationalize Privacy by Design principles in new product development and projects?
SCENARIO
Carol was a U.S.-based glassmaker who sold her work at art festivals. She kept things simple by only accepting cash and personal checks.
As business grew, Carol couldn't keep up with demand, and traveling to festivals became burdensome. Carol opened a small boutique and hired Sam to run it while she worked in the studio. Sam was a natural salesperson, and business doubled. Carol told Sam, “I don't know what you are doing, but keep doing it!"
But months later, the gift shop was in chaos. Carol realized that Sam needed help so she hired Jane, who had business expertise and could handle the back-office tasks. Sam would continue to focus on sales. Carol gave Jane a few weeks to get acquainted with the artisan craft business, and then scheduled a meeting for the three of them to discuss Jane's first impressions.
At the meeting, Carol could not wait to hear Jane's thoughts, but she was unprepared for what Jane had to say. “Carol, I know that he doesn't realize it, but some of Sam’s efforts to increase sales have put you in a vulnerable position. You are not protecting customers’ personal information like you should.”
Sam said, “I am protecting our information. I keep it in the safe with our bank deposit. It's only a list of customers’ names, addresses and phone numbers that I get from their checks before I deposit them. I contact them when you finish a piece that I think they would like. That's the only information I have! The only other thing I do is post photos and information about your work on the photo sharing site that I use with family and friends. I provide my email address and people send me their information if they want to see more of your work. Posting online really helps sales, Carol. In fact, the only complaint I hear is about having to come into the shop to make a purchase.”
Carol replied, “Jane, that doesn’t sound so bad. Could you just fix things and help us to post even more online?"
‘I can," said Jane. “But it's not quite that simple. I need to set up a new program to make sure that we follow the best practices in data management. And I am concerned for our customers. They should be able to manage how we use their personal information. We also should develop a social media strategy.”
Sam and Jane worked hard during the following year. One of the decisions they made was to contract with an outside vendor to manage online sales. At the end of the year, Carol shared some exciting news. “Sam and Jane, you have done such a great job that one of the biggest names in the glass business wants to buy us out! And Jane, they want to talk to you about merging all of our customer and vendor information with theirs beforehand."
What type of principles would be the best guide for Jane's ideas regarding a new data management program?
Revocation and reissuing of compromised credentials is impossible for which of the following authentication techniques?
After downloading and loading a mobile app, the user is presented with an account registration page requesting the user to provide certain personal details. Two statements are also displayed on the same page along with a box for the user to check to indicate their confirmation:
Statement 1 reads: “Please check this box to confirm you have read and accept the terms and conditions of the end user license agreement” and includes a hyperlink to the terms and conditions.
Statement 2 reads: “Please check this box to confirm you have read and understood the privacy notice” and includes a hyperlink to the privacy notice.
Under the General Data Protection Regulation (GDPR), what lawful basis would you primarily except the privacy notice to refer to?
Organizations understand there are aggregation risks associated with the way the process their customer’s data. They typically include the details of this aggregation risk in a privacy notice and ask that all customers acknowledge they understand these risks and consent to the processing.
What type of risk response does this notice and consent represent?
Which technique is most likely to facilitate the deletion of every instance of data associated with a deleted user account from every data store held by an organization?
A developer is designing a new system that allows an organization's helpdesk to remotely connect into the device of the individual to provide support Which of the following will be a privacy technologist's primary concern"?
it Is Important for a privacy technologist to understand dark patterns In order to reduce the risk of which of the following?
An organization's customers have suffered a number of data breaches through successful social engineering attacks. One potential solution to remediate and prevent future occurrences would be to implement which of the following?
Information classification helps an organization protect confidential and nonpublic information primarily because?
Properly configured databases and well-written website codes are the best protection against what online threat?
In the realm of artificial intelligence, how has deep learning enabled greater implementation of machine learning?
After stringent testing an organization has launched a new web-facing ordering system for its consumer medical products. As the medical products could provide indicators of health conditions, the organization could further strengthen its privacy controls by deploying?
Which of the following would best improve an organization’ s system of limiting data use?
What is the goal of privacy enhancing technologies (PETS) like multiparty computation and differential privacy?
Which Privacy by Design principle requires architects and operators to emphasize the interests of the individual by offering measures such as strong privacy defaults, appropriate
notice, and user-friendly options?
What is the main issue pertaining to data protection with the use of 'deep fakes'?
What Privacy by Design (PbD) element should include a de-identification or deletion plan?
Users of a web-based email service have their accounts breached through compromised login credentials. Which possible consequences of the breach illustrate the two categories of Calo’s Harm Dimensions?
SCENARIO
Please use the following to answer the next questions:
Your company is launching a new track and trace health app during the outbreak of a virus pandemic in the US. The developers claim the app is based on privacy by design because personal data collected was considered to ensure only necessary data is captured, users are presented with a privacy notice, and they are asked to give consent before data is shared. Users can update their consent after logging into an account, through a dedicated privacy and consent hub. This is accessible through the 'Settings' icon from any app page, then clicking 'My Preferences', and selecting 'Information Sharing and Consent' where the following choices are displayed:
• "I consent to receive notifications and infection alerts";
• "I consent to receive information on additional features or services, and new products";
• "I consent to sharing only my risk result and location information, for exposure and contact tracing purposes";
• "I consent to share my data for medical research purposes"; and
• "I consent to share my data with healthcare providers affiliated to the company".
For each choice, an ON* or OFF tab is available The default setting is ON for all
Users purchase a virus screening service for USS29 99 for themselves or others using the app The virus screening
service works as follows:
• Step 1 A photo of the user's face is taken.
• Step 2 The user measures their temperature and adds the reading in the app
• Step 3 The user is asked to read sentences so that a voice analysis can detect symptoms
• Step 4 The user is asked to answer questions on known symptoms
• Step 5 The user can input information on family members (name date of birth, citizenship, home address, phone number, email and relationship).)
The results are displayed as one of the following risk status "Low. "Medium" or "High" if the user is deemed at "Medium " or "High" risk an alert may be sent to other users and the user is Invited to seek a medical consultation and diagnostic from a healthcare provider.
A user’s risk status also feeds a world map for contact tracing purposes, where users are able to check if they have been or are in dose proximity of an infected person If a user has come in contact with another individual classified as "medium’ or 'high' risk an instant notification also alerts the user of this. The app collects location trails of every user to monitor locations visited by an infected individual Location is collected using the phone's GPS functionary, whether the app is in use or not however, the exact location of the user is "blurred' for privacy reasons Users can only see on the map circles
Which of the following pieces of information collected is the LEAST likely to be justified tor the purposes of the app?
Which of the following statements best describes the relationship between privacy and security?
Which of the following statements is true regarding software notifications and agreements?
SCENARIO
It should be the most secure location housing data in all of Europe, if not the world. The Global Finance Data Collective (GFDC) stores financial information and other types of client data from large banks, insurance companies, multinational corporations and governmental agencies. After a long climb on a mountain road that leads only to the facility, you arrive at the security booth. Your credentials are checked and checked again by the guard to visually verify that you are the person pictured on your passport and national identification card. You are led down a long corridor with server rooms on each side, secured by combination locks built into the doors. You climb a flight of stairs and are led into an office that is lighted brilliantly by skylights where the GFDC Director of Security, Dr. Monique Batch, greets you. On the far wall you notice a bank of video screens showing different rooms in the facility. At the far end, several screens show different sections of the road up the mountain
Dr. Batch explains once again your mission. As a data security auditor and consultant, it is a dream assignment: The GFDC does not want simply adequate controls, but the best and most effective security that current technologies allow.
“We were hacked twice last year,” Dr. Batch says, “and although only a small number of records were stolen, the bad press impacted our business. Our clients count on us to provide security that is nothing short of impenetrable and to do so quietly. We hope to never make the news again.” She notes that it is also essential that the facility is in compliance with all relevant security regulations and standards.
You have been asked to verify compliance as well as to evaluate all current security controls and security measures, including data encryption methods, authentication controls and the safest methods for transferring data into and out of the facility. As you prepare to begin your analysis, you find yourself considering an intriguing question: Can these people be sure that I am who I say I am?
You are shown to the office made available to you and are provided with system login information, including the name of the wireless network and a wireless key. Still pondering, you attempt to pull up the facility's wireless network, but no networks appear in the wireless list. When you search for the wireless network by name, however it is readily found.
What measures can protect client information stored at GFDC?
SCENARIO
Kyle is a new security compliance manager who will be responsible for coordinating and executing controls to ensure compliance with the company's information security policy and industry standards. Kyle is also new to the company, where collaboration is a core value. On his first day of new-hire orientation, Kyle's schedule included participating in meetings and observing work in the IT and compliance departments.
Kyle spent the morning in the IT department, where the CIO welcomed him and explained that her department was responsible for IT governance. The CIO and Kyle engaged in a conversation about the importance of identifying meaningful IT governance metrics. Following their conversation, the CIO introduced Kyle to Ted and Barney. Ted is implementing a plan to encrypt data at the transportation level of the organization's wireless network. Kyle would need to get up to speed on the project and suggest ways to monitor effectiveness once the implementation was complete. Barney explained that his short-term goals are to establish rules governing where data can be placed and to minimize the use of offline data storage.
Kyle spent the afternoon with Jill, a compliance specialist, and learned that she was exploring an initiative for a compliance program to follow self-regulatory privacy principles. Thanks to a recent internship, Kyle had some experience in this area and knew where Jill could find some support. Jill also shared results of the company’s privacy risk assessment, noting that the secondary use of personal information was considered a high risk.
By the end of the day, Kyle was very excited about his new job and his new company. In fact, he learned about an open position for someone with strong qualifications and experience with access privileges, project standards board approval processes, and application-level obligations, and couldn’t wait to recommend his friend Ben who would be perfect for the job.
Ted's implementation is most likely a response to what incident?
SCENARIO
It should be the most secure location housing data in all of Europe, if not the world. The Global Finance Data Collective (GFDC) stores financial information and other types of client data from large banks, insurance companies, multinational corporations and governmental agencies. After a long climb on a mountain road that leads only to the facility, you arrive at the security booth. Your credentials are checked and checked again by the guard to visually verify that you are the person pictured on your passport and national identification card. You are led down a long corridor with server rooms on each side, secured by combination locks built into the doors. You climb a flight of stairs and are led into an office that is lighted brilliantly by skylights where the GFDC Director of Security, Dr. Monique Batch, greets you. On the far wall you notice a bank of video screens showing different rooms in the facility. At the far end, several screens show different sections of the road up the mountain
Dr. Batch explains once again your mission. As a data security auditor and consultant, it is a dream assignment: The GFDC does not want simply adequate controls, but the best and most effective security that current technologies allow.
“We were hacked twice last year,” Dr. Batch says, “and although only a small number of records were stolen, the bad press impacted our business. Our clients count on us to provide security that is nothing short of impenetrable and to do so quietly. We hope to never make the news again.” She notes that it is also essential that the facility is in compliance with all relevant security regulations and standards.
You have been asked to verify compliance as well as to evaluate all current security controls and security measures, including data encryption methods, authentication controls and the safest methods for transferring data into and out of the facility. As you prepare to begin your analysis, you find yourself considering an intriguing question: Can these people be sure that I am who I say I am?
You are shown to the office made available to you and are provided with system login information, including the name of the wireless network and a wireless key. Still pondering, you attempt to pull up the facility's wireless network, but no networks appear in the wireless list. When you search for the wireless network by name, however it is readily found.
What type of wireless network does GFDC seem to employ?
Which of the following would be an example of an "objective" privacy harm to an individual, based on Calo's Harm Dimensions?
An organization needs to be able to manipulate highly sensitive personal information without revealing the contents of the data to the users. The organization should investigate the use of?
An EU marketing company is planning to make use of personal data captured to make automated decisions based on profiling. In some cases, processing and automated decisions may have a legal effect on individuals, such as credit worthiness.
When evaluating the implementation of systems making automated decisions, in which situation would the company have to accommodate an individual’s right NOT to be subject to such processing to ensure compliance under the General Data Protection Regulation (GDPR)?
SCENARIO
You have just been hired by Ancillary.com, a seller of accessories for everything under the sun, including waterproof stickers for pool floats and decorative bands and cases for sunglasses. The company sells cell phone cases, e-cigarette cases, wine spouts, hanging air fresheners for homes and automobiles, book ends, kitchen implements, visors and shields for computer screens, passport holders, gardening tools and lawn ornaments, and catalogs full of health and beauty products. The list seems endless. As the CEO likes to say, Ancillary offers, without doubt, the widest assortment of low-price consumer products from a single company anywhere.
Ancillary's operations are similarly diverse. The company originated with a team of sales consultants selling home and beauty products at small parties in the homes of customers, and this base business is still thriving. However, the company now sells online through retail sites designated for industries and demographics, sites such as “My Cool Ride" for automobile-related products or “Zoomer” for gear aimed toward young adults. The company organization includes a plethora of divisions, units and outrigger operations, as Ancillary has been built along a decentered model rewarding individual initiative and flexibility, while also acquiring key assets. The retail sites seem to all function differently, and you wonder about their compliance with regulations and industry standards. Providing tech support to these sites is also a challenge, partly due to a variety of logins and authentication protocols.
You have been asked to lead three important new projects at Ancillary:
The first is the personal data management and security component of a multi-faceted initiative to unify the company’s culture. For this project, you are considering using a series of third- party servers to provide company data and approved applications to employees.
The second project involves providing point of sales technology for the home sales force, allowing them to move beyond paper checks and manual credit card imprinting.
Finally, you are charged with developing privacy protections for a single web store housing all the company’s product lines as well as products from affiliates. This new omnibus site will be known, aptly, as “Under the Sun.” The Director of Marketing wants the site not only to sell Ancillary’s products, but to link to additional products from other retailers through paid advertisements. You need to brief the executive team of security concerns posed by this approach.
If you are asked to advise on privacy concerns regarding paid advertisements, which is the most important aspect to cover?
Which of the following occurs when an individual takes a specific observable action to indicate and confirm that they give permission for their information to be processed?
When releasing aggregates, what must be performed to magnitude data to ensure privacy?
An organization is reliant on temporary contractors for performing data analytics and they require access to personal data via software-as-a-service to perform their job. When the temporary contractor completes their work assignment, what woul^.be the most effective way to safeguard privacy and access to personal data when they leave?
An organization must terminate their cloud vendor agreement immediately. What is the most secure way to delete the encrypted data stored in the cloud?
Between November 30th and December 2nd, 2013, cybercriminals successfully infected the credit card payment systems and bypassed security controls of a United States-based retailer with malware that exfiltrated 40 million credit card numbers. Six months prior, the retailer had malware detection software installed to prevent against such an attack.
Which of the following would best explain why the retailer’s consumer data was still exfiltrated?
Which of these actions is NOT generally part of the responsibility of an IT or software engineer?
Which of the following would be an example of an "objective" privacy harm to an individual?
Which of the following is the most important action to take prior to collecting personal data directly from a customer?
What is the main privacy threat posed by Radio Frequency Identification (RFID)?
SCENARIO
Carol was a U.S.-based glassmaker who sold her work at art festivals. She kept things simple by only accepting cash and personal checks.
As business grew, Carol couldn't keep up with demand, and traveling to festivals became burdensome. Carol opened a small boutique and hired Sam to run it while she worked in the studio. Sam was a natural salesperson, and business doubled. Carol told Sam, “I don't know what you are doing, but keep doing it!"
But months later, the gift shop was in chaos. Carol realized that Sam needed help so she hired Jane, who had business expertise and could handle the back-office tasks. Sam would continue to focus on sales. Carol gave Jane a few weeks to get acquainted with the artisan craft business, and then scheduled a meeting for the three of them to discuss Jane's first impressions.
At the meeting, Carol could not wait to hear Jane's thoughts, but she was unprepared for what Jane had to say. “Carol, I know that he doesn't realize it, but some of Sam’s efforts to increase sales have put you in a vulnerable position. You are not protecting customers’ personal information like you should.”
Sam said, “I am protecting our information. I keep it in the safe with our bank deposit. It's only a list of customers’ names, addresses and phone numbers that I get from their checks before I deposit them. I contact them when you finish a piece that I think they would like. That's the only information I have! The only other thing I do is post photos and information about your work on the photo sharing site that I use with family and friends. I provide my email address and people send me their information if they want to see more of your work. Posting online really helps sales, Carol. In fact, the only complaint I hear is about having to come into the shop to make a purchase.”
Carol replied, “Jane, that doesn’t sound so bad. Could you just fix things and help us to post even more online?"
‘I can," said Jane. “But it's not quite that simple. I need to set up a new program to make sure that we follow the best practices in data management. And I am concerned for our customers. They should be able to manage how we use their personal information. We also should develop a social media strategy.”
Sam and Jane worked hard during the following year. One of the decisions they made was to contract with an outside vendor to manage online sales. At the end of the year, Carol shared some exciting news. “Sam and Jane, you have done such a great job that one of the biggest names in the glass business wants to buy us out! And Jane, they want to talk to you about merging all of our customer and vendor information with theirs beforehand."
Which regulator has jurisdiction over the shop's data management practices?
SCENARIO
Kyle is a new security compliance manager who will be responsible for coordinating and executing controls to ensure compliance with the company's information security policy and industry standards. Kyle is also new to the company, where collaboration is a core value. On his first day of new-hire orientation, Kyle's schedule included participating in meetings and observing work in the IT and compliance departments.
Kyle spent the morning in the IT department, where the CIO welcomed him and explained that her department was responsible for IT governance. The CIO and Kyle engaged in a conversation about the importance of identifying meaningful IT governance metrics. Following their conversation, the CIO introduced Kyle to Ted and Barney. Ted is implementing a plan to encrypt data at the transportation level of the organization's wireless network. Kyle would need to get up to speed on the project and suggest ways to monitor effectiveness once the implementation was complete. Barney explained that his short-term goals are to establish rules governing where data can be placed and to minimize the use of offline data storage.
Kyle spent the afternoon with Jill, a compliance specialist, and learned that she was exploring an initiative for a compliance program to follow self-regulatory privacy principles. Thanks to a recent internship, Kyle had some experience in this area and knew where Jill could find some support. Jill also shared results of the company’s privacy risk assessment, noting that the secondary use of personal information was considered a high risk.
By the end of the day, Kyle was very excited about his new job and his new company. In fact, he learned about an open position for someone with strong qualifications and experience with access privileges, project standards board approval processes, and application-level obligations, and couldn’t wait to recommend his friend Ben who would be perfect for the job.
Which of the following should Kyle recommend to Jill as the best source of support for her initiative?
SCENARIO
Clean-Q is a company that offers house-hold and office cleaning services. The company receives requests from consumers via their website and telephone, to book cleaning services. Based on the type and size of service, Clean-Q then contracts individuals that are registered on its resource database - currently managed in-house by Clean-Q IT Support. Because of Clean-Q's business model, resources are contracted as needed instead of permanently employed.
The table below indicates some of the personal information Clean-Q requires as part of its business operations:
Clean-Q has an internal employee base of about 30 people. A recent privacy compliance exercise has been conducted to align employee data management and human resource functions with applicable data protection regulation. Therefore, the Clean-Q permanent employee base is not included as part of this scenario.
With an increase in construction work and housing developments, Clean-Q has had an influx of requests for cleaning services. The demand has overwhelmed Clean-Q's traditional supply and demand system that has caused some overlapping bookings.
Ina business strategy session held by senior management recently, Clear-Q invited vendors to present potential solutions to their current operational issues. These vendors included Application developers and Cloud-Q’s solution providers, presenting their proposed solutions and platforms.
The Managing Director opted to initiate the process to integrate Clean-Q's operations with a cloud solution (LeadOps) that will provide the following solution one single online platform: A web interface that Clean-Q accesses for the purposes of resource and customer management. This would entail uploading resource and customer information.
A customer facing web interface that enables customers to register, manage and submit cleaning service requests online.
A resource facing web interface that enables resources to apply and manage their assigned jobs.
An online payment facility for customers to pay for services.
Considering that LeadOps will host/process personal information on behalf of Clean-Q remotely, what is an appropriate next step for Clean-Q senior management to assess LeadOps' appropriateness?
SCENARIO
Please use the following to answer the next questions:
Your company is launching a new track and trace health app during the outbreak of a virus pandemic in the US. The developers claim the app is based on privacy by design because personal data collected was considered to ensure only necessary data is captured, users are presented with a privacy notice, and they are asked to give consent before data is shared. Users can update their consent after logging into an account, through a dedicated privacy and consent hub. This is accessible through the 'Settings' icon from any app page, then clicking 'My Preferences', and selecting 'Information Sharing and Consent' where the following choices are displayed:
• "I consent to receive notifications and infection alerts";
• "I consent to receive information on additional features or services, and new products";
• "I consent to sharing only my risk result and location information, for exposure and contact tracing purposes";
• "I consent to share my data for medical research purposes"; and
• "I consent to share my data with healthcare providers affiliated to the company".
For each choice, an ON* or OFF tab is available The default setting is ON for all
Users purchase a virus screening service for USS29 99 for themselves or others using the app The virus screening
service works as follows:
• Step 1 A photo of the user's face is taken.
• Step 2 The user measures their temperature and adds the reading in the app
• Step 3 The user is asked to read sentences so that a voice analysis can detect symptoms
• Step 4 The user is asked to answer questions on known symptoms
• Step 5 The user can input information on family members (name date of birth, citizenship, home address, phone number, email and relationship).)
The results are displayed as one of the following risk status "Low. "Medium" or "High" if the user is deemed at "Medium " or "High" risk an alert may be sent to other users and the user is Invited to seek a medical consultation and diagnostic from a healthcare provider.
A user’s risk status also feeds a world map for contact tracing purposes, where users are able to check if they have been or are in dose proximity of an infected person If a user has come in contact with another individual classified as "medium’ or 'high' risk an instant notification also alerts the user of this. The app collects location trails of every user to monitor locations visited by an infected individual Location is collected using the phone's GPS functionary, whether the app is in use or not however, the exact location of the user is "blurred' for privacy reasons Users can only see on the map circles
What is likely to be the biggest privacy concern with the current 'Information Sharing and Consent' page?
SCENARIO
Please use the following to answer the next question:
Chuck, a compliance auditor for a consulting firm focusing on healthcare clients, was required to travel to the client’s office to perform an onsite review of the client’s operations. He rented a car from Finley Motors upon arrival at the airport as so he could commute to and from the client’s office. The car rental agreement was electronically signed by Chuck and included his name, address, driver’s license, make/model of the car, billing rate, and additional details describing the rental transaction. On the second night, Chuck was caught by a red light camera not stopping at an intersection on his way to dinner. Chuck returned the car back to the car rental agency at the end week without mentioning the infraction and Finley Motors emailed a copy of the final receipt to the address on file.
Local law enforcement later reviewed the red light camera footage. As Finley Motors is the registered owner of the car, a notice was sent to them indicating the infraction and fine incurred. This notice included the license plate number, occurrence date and time, a photograph of the driver, and a web portal link to a video clip of the violation for further review. Finley Motors, however, was not responsible for the violation as they were not driving the car at the time and transferred the incident to AMP Payment Resources for further review. AMP Payment Resources identified Chuck as the driver based on the rental agreement he signed when picking up the car and then contacted Chuck directly through a written letter regarding the infraction to collect the fine.
After reviewing the incident through the AMP Payment Resources’ web portal, Chuck paid the fine using his personal credit card. Two weeks later, Finley Motors sent Chuck an email promotion offering 10% off a future rental.
What is the most secure method Finley Motors should use to transmit Chuck’s information to AMP Payment Resources?