Verified Boot in ChromeOS is a security mechanism that checks the integrity of the operating system during startup. If it detects any unauthorized modifications or compromises, it can initiaterecovery processes to restore the OS to a known good state, ensuring that the device boots up with a secure and untampered operating system.

Option B is incorrectbecause background updates are a separate feature.

Option C is incorrectbecause dual-boot is not related to Verified Boot.

Option D is incorrectbecause Verified Boot doesn't install a backup OS but verifies the existing one.

Device off hours: This setting allows you to specify times when the device cannot be used, effectively restricting access to certain hours.

Family Link accounts: Family Link is a parental control app that allows you to manage a child's account and device usage. By requiring Family Link accounts, you can enforce sign-in restrictions for younger users.

Other options are incorrect because:

A: Single sign-on (SSO) redirection simplifies sign-in for authorized users, but doesn't inherently restrict access.

C: User Data (Ephemeral) controls whether user data is saved locally, but doesn't restrict sign-in.

To add a security key to a user account, navigate toSecurity > 2-step Verificationin the Google Admin console. Security keys are part of the two-factor authentication (2FA) setup, enhancing account protection by requiring physical key-based verification.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace Security Guide, which outlines how to add a security key via the 2-step verification settings.

"To add a security key, go to Security settings, select 2-step Verification, and follow the prompts to register a physical security key."

Security keys provide strong, phishing-resistant two-factor authentication, making them ideal for securing sensitive accounts.

Objectives:

Implement secure authentication methods for users.

Manage 2-step verification settings.

To ensure that ChromeOS devices remain managed after a wipe, you need to enableforced re-enrollment. This setting automatically re-enrolls the device into the management domain after it has been wiped (Powerwashed). This feature is crucial for organizations that manage devices remotely, as it prevents unauthorized users from removing management settings.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Device Management Best Practices Guide, which recommends enabling forced re-enrollment to maintain device management continuity.

"To ensure devices remain managed after wiping, enable the 'Forced Re-enrollment' policy in the Admin console. This setting ensures automatic re-enrollment upon startup."

Forced re-enrollment prevents the loss of device management, which is essential for maintaining security and policy compliance, especially in remote or dispersed environments.

Objectives:

Enforce device management after Powerwash.

Maintain compliance in remote work environments.

Enabling Forced Re-enrollment ensures that even if a device is wiped (Powerwashed), it will automatically re-enroll into the management domain once it connects to the internet. This feature is crucial for maintaining control and management over devices, particularly in cases of theft or loss.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Management Best Practices, where it states that forced re-enrollment helps maintain device management post-wipe.

"When forced re-enrollment is enabled, devices that are wiped are automatically re-enrolled into your domain when connected to the internet."

This setting ensures that the device will always be managed by the organization, regardless of whether it has been wiped, thus mitigating data loss risks.

Objectives:

Manage device security and data integrity.

Implement forced re-enrollment for ChromeOS devices.

To ensure ChromeOS devices automatically connect to a specific wireless network upon initial power-on at a remote location, follow these steps in the Google Admin console:

Navigate toDevice Management>Chrome Management>Networks.

Add the Wi-Fi network credentials (SSID and password) to the list of networks.

Set the network configuration to applyBy Device. This ensures that the credentials are pushed to the device itself, not tied to a specific user.

When the devices are powered on at the remote location, they will automatically detect and connect to the configured Wi-Fi network without requiring any manual intervention from the user.

Option B (Zero-Touch Enrollment) simplifies the initial setup process but doesn't automatically configure Wi-Fi.

Options C and D are incorrect because applying network settings by user won't ensure automatic connection on first boot before any user logs in.

The principle of least privilege dictates that users should only have the minimum access necessary to perform their job functions. This applies to super admins as well. Using a separate user account for daily activities reduces the risk of accidental misconfiguration or unauthorized changes due to the elevated privileges associated with the super admin role.

Security: By using a separate account, super admins limit the potential attack surface in case their regular account is compromised.

Accountability: It's easier to track actions and changes when different accounts are used for different purposes.

Recovery: If the super admin account is locked or disabled, having a separate account allows for easier recovery.

The most efficient way to find users who are using a specific app is to navigate toDevices > Chrome > Reportsand utilize the"Apps and Extension"report. This report lists all apps being used within the domain and allows you to filter the results to find the specific app and see associated devices.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Reporting Guide, which highlights using the Apps and Extensions report for tracking app usage.

"To identify users of a specific app, go to Devices > Chrome > Reports and select 'Apps and Extensions' to generate a list of devices using the specified application."

This method is the quickest and most organized way to gather usage data, especially when time-sensitive security issues arise.

Objectives:

Track app usage efficiently.

Identify devices using potentially compromised apps.

Granular Control: It allows you to select the specific permissions needed for the Help Desk administrators. This ensures they can do their job without having excessive access that could be misused.

Flexibility: You can easily adjust the permissions later if the Help Desk's responsibilities change.

Auditing: The Google Admin console tracks changes made by each role, making it easier to identify the source of any unauthorized actions.

How to Create a Custom Admin Role:

Go to the Google Admin console.

Navigate to Admin roles.

Click Create new role.

Give the role a descriptive name (e.g., "Help Desk Support").

Carefully select the privileges the Help Desk needs (e.g., reset passwords, manage user accounts, view device information).

Assign the role to the Help Desk administrators.

Why Other Options Are Less Ideal:

A. Service Desk Group: Groups are primarily for organization and don't provide granular permission control.

C. Services Admin Role: This role has broader permissions than what a Help Desk typically needs, violating the PoLP.

D. Full Access: This grants excessive privileges and significantly increases the risk of accidental or intentional misuse.

ChromeOS is designed with multiple layers of security to protect against malware and viruses:

Read-only file system:Most of the operating system is stored in a read-only partition, making it difficult for malware to modify critical files.

Verified boot:Ensures the integrity of the operating system during bootup, preventing tampering by unauthorized software.

Sandboxing:Isolates different processes and websites, limiting the potential damage of any malware that manages to get through.

Automatic updates:Regularly delivers security patches and updates to address vulnerabilities.

While ChromeOS doesn't come with traditional antivirus software, its built-in security features provide robust protection against most threats.

To distinguish betweenChrome Enterprise Upgrades (CEU)andChromebook Enterprise (CBE)devices, go to theDevice informationpage in the Admin console and check the"Device Type"attribute. This attribute clearly indicates whether the device has a CBE or CEU license.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Chrome Enterprise Licensing Guide, which specifies how to identify device types based on licensing information.

"To check the licensing type, go to the Admin console, navigate to Devices > Chrome > Devices, and check the 'Device Type' attribute on the device information page."

This method provides a clear distinction between devices with built-in licenses (CBE) and those upgraded with a separate license (CEU).

Objectives:

Identify license types for ChromeOS devices.

Efficiently manage device inventory and licensing.

The Chrome Enterprise Trusted Tester Program is designed for administrators who want early access to pre-release features and changes in the Google Admin console, including those related to ChromeOS device management. By joining this program, administrators can:

Test New Features: Get hands-on experience with upcoming features and changes before they are officially released.

Provide Feedback: Share feedback directly with Google's product teams, helping to shape the development and prioritization of new functionalities.

Stay Ahead: Be among the first to know about new capabilities and improvements in the Google Admin console.

How to Register:

Visit the Chrome Enterprise Trusted Tester Program website: https://inthecloud.withgoogle.com/trusted-testers/sign-up.html

Fill out the registration form with your organization's details.

Google will review your application and, if approved, provide you with access to pre-release features.

Super administrators in Google Workspace have special privileges that allow them to bypass certain security features, including third-party SSO. This is to ensure that they can always access the Admin console for troubleshooting or critical changes, even if the SSO system is malfunctioning. Therefore, when a super admin tests third-party SSO, they won't be prompted with the SSO login screen, but will directly access the console using their Google credentials.

Setting upSingle Sign-On (SSO)significantly reduces identity risks by centralizing authentication through a secure, verified identity provider (IdP). This method helps ensure consistent password policies, multi-factor authentication (MFA), and robust security practices. It also minimizes the risk of password reuse and phishing.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace Security Guide, which recommends implementing SSO to manage authentication securely.

"Single Sign-On (SSO) allows users to access multiple applications with a single set of credentials, reducing the risk of identity breaches by centralizing authentication."

SSO enhances security by integrating with trusted IdPs, implementing MFA, and reducing credential exposure across multiple applications.

Objectives:

Strengthen identity and access management (IAM).

Implement secure authentication practices with SSO.

TheChromeOS Flex upgrade transfer programallows organizations to reuse Chrome Education or Enterprise Upgrades within1 yearof deprovisioning or transferring the device. This policy is designed to ensure that licenses can be reused efficiently when upgrading or replacing devices.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Flex Upgrade Transfer Policy, which states that licenses can be reused within a 1-year period following device deprovisioning.

"The ChromeOS Flex upgrade transfer program permits reuse of licenses within one year of the device being deprovisioned or transferred."

This policy helps organizations maintain cost efficiency when transitioning from older ChromeOS devices to ChromeOS Flex devices.

Objectives:

Efficient license management during device transitions.

Maximize the use of Chrome Education/Enterprise Upgrades.

Following Google's best practices, it is recommended to createseparate OU branchesfor devices and users. This organizational structure allows administrators to apply distinct policies to users and devices, minimizing the risk of conflicting settings and ensuring better control and management.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace Organizational Units Best Practices, which highlights the importance of keeping user and device policies separate for clarity and management efficiency.

"To efficiently manage users and devices, it is recommended to create separate organizational units (OUs) for devices and users. This approach allows for targeted policy application."

By creating separate OUs, admins can manage device-specific settings independently from user policies, reducing complexity and potential errors.

Objectives:

Structure OUs efficiently for device and user management.

Implement best practices for organizational management.

The best practice for preparing a ChromeOS device for a new user while keeping it managed is toenable forced-reenrollmentand thenfactory reset (Powerwash)the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.

"To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device."

This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.

When considering a hardware refresh with ChromeOS devices, organizational-level objectives should focus on the strategic advantages that ChromeOS brings to the business:

Advanced Security:ChromeOS is known for its robust security features, including sandboxing, verified boot, automatic updates, and data encryption. These can significantly reduce the risk of malware infections and data breaches.

Flexible Access:ChromeOS devices support cloud-based applications and services, enabling employees to work from anywhere with an internet connection. This flexibility enhances productivity and collaboration.

Simplified Orchestration:ChromeOS devices are centrally managed through the Google Admin console, simplifying device deployment, configuration, and updates. This reduces IT overhead and streamlines device management processes.

Option A is relevant but not a primary organizational objective. While partner collaboration can be beneficial, the focus should be on how ChromeOS directly improves the organization's operations.

Option B is incorrect because verifying the terms of the Chrome Online Agreement is a legal requirement, not a strategic objective.

Option D is relevant but not as impactful as the other objectives. While a rollout plan is necessary, the focus should be on the long-term benefits of ChromeOS for the organization.

TheLong-Term Support (LTS) channelon ChromeOS is designed for environments that require extended stability with less frequent updates. It provides feature updates every6 months, making it suitable for departments like Finance that prefer a stable, predictable update schedule without frequent changes.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Update Management Guide, which explains that the LTS channel delivers updates on a 6-month cycle, focusing on stability rather than the latest features.

"The Long-Term Support (LTS) channel is updated approximately every 6 months, allowing organizations to minimize disruptions caused by frequent updates."

Using the LTS channel reduces the frequency of feature changes, which is beneficial for finance and other critical operations that prioritize stability over new features.

Objectives:

Manage update frequency to suit organizational needs.

Maintain stability in critical business functions.

To initiate a remote desktop session to a ChromeOS device using the Admin console, the administrator needs the user's consent. The remote desktop feature works by sending a connection request to the user's device, which they must explicitly accept before the session can start. This ensures user privacy and prevents unauthorized access.

Blocking all network traffic to Google services would prevent ChromeOS devices from communicating with Google servers. This would lead to several issues:

Login failures:ChromeOS devices require access to Google services for user authentication and login.

Sync failures:ChromeOS relies on Google services to sync user data, settings, and policies.

Policy updates not received:ChromeOS devices fetch policy updates from Google servers, so blocking access would prevent them from getting updates.

Why other options are less likely:

A. New devices enrolled:While enrolling new devices might cause some temporary network congestion, it wouldn't typically block all communication with Google services.

C. Root CA expiration:This would affect secure connections to websites, but not necessarily prevent all communication with Google services.

D. Expired licenses:Expired licenses would restrict access to some features but wouldn't prevent basic login and sync functionality.

This approach balances access to new features with controlled testing. Here's how it works:

Stable Channel:Most devices receive automatic updates on the Stable channel, ensuring security and stability for the majority of users.

Beta Channel:IT staff use the Beta channel to access updates earlier, allowing them to identify and address potential issues before they affect the entire organization.

Evaluation and Adaptation:IT staff can test compatibility, adjust configurations, and prepare for broader deployment based on their experience with the Beta channel.

Option B is incorrectbecause disabling auto-updates compromises security and delays access to new features.

Option C is incorrectbecause while a small beta group is useful, it might not be enough to cover all potential issues.

Option D is incorrectbecause the LTS channel focuses on stability, not early access to new features.

To deploy a Progressive Web Application (PWA) to all managed user accounts, follow these steps in the Google Admin console:

Sign in to Google Admin console: Use your administrator credentials to access the console.

Navigate to Device Management: Go to Devices > Chrome > Settings > Apps & extensions.

Select User or Group: Choose the top-level organizational unit or a specific group to apply the PWA deployment.

Add by URL: Click on the yellow "+" icon and select "Add by URL."

Enter PWA URL: Paste the URL of the PWA you want to deploy.

Configure Installation Policy: Select "Force install" to ensure the PWA is automatically installed for all users within the selected scope.

This method allows you to centrally manage and deploy PWAs across your organization, making them easily accessible to users on their ChromeOS devices.

To block incognito mode in ChromeOS, administrators need to configure the policy under"Users & Browser Security Settings". The specific policy to disable incognito mode ensures that users can only browse in regular mode, allowing for better tracking and compliance.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Policies Guide, which details managing incognito mode via User & Browser settings.

"To disable incognito mode, go to Admin console > Devices > Chrome > Settings > Users & browsers > Security settings, and select 'Disallow incognito mode'."

Disabling incognito mode is essential for compliance and security, especially in educational and enterprise environments where browsing history must be retained.

Objectives:

Manage browser settings for security compliance.

Disable incognito mode on ChromeOS devices.

The ChromeOS Admin console provides centralized management, making it a popular choice for IT administrators. It allows them to manage policies, apps, extensions, and device settings from a single interface, streamlining administration and ensuring consistency across devices.

Option A is incorrectbecause ChromeOS management is primarily cloud-based, not on-premises.

Option B is incorrectbecause while BIOS control might be available, it's not the primary management feature.

Option D is incorrectbecause ChromeOS devices can be remotely controlled and monitored through the Admin console.

This is the most efficient and scalable way to automatically configure Android VPN clients on ChromeOS devices with the correct hostname:

Obtain Configuration: Get the required VPN configuration details (hostname, authentication methods, etc.) from the VPN provider or your organization's network administrator. This configuration is typically in JSON format.

Create Managed Configuration: In the Google Admin console, navigate to Devices > Chrome > Settings > Android Apps > Managed Configurations.

Select the VPN App: Choose the specific Android VPN app you want to configure.

Add JSON Configuration: Paste the JSON configuration into the provided field. Ensure the configuration is valid and accurate.

Save and Deploy: Save the managed configuration and apply it to the desired organizational units (OUs) containing the ChromeOS devices.

This method allows you to centrally manage VPN configurations for Android apps on ChromeOS devices, ensuring consistency and reducing the manual effort required from users.

To delegate ChromeOS device management specifically for theMarketing OU, create acustom rolewith"Chrome Management permissions"and assign it specifically to theMarketing devices OU. This ensures that the delegated admin can manage only the devices within that specific OU without impacting the entire organization.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Role Management Guide, which recommends assigning roles at the appropriate OU level for granular access control.

"Assign roles to specific OUs to limit administrative control to relevant organizational units, such as the Marketing devices OU."

By targeting the role to the Marketing devices OU, you ensure that the delegated admin does not have unnecessary access to devices in other parts of the organization, maintaining the principle of least privilege.

Objectives:

Implement delegated administration for specific OUs.

Limit administrative scope to enhance security.

To apply specific settings to a sub-OU without affecting the parent OU or top-level policy, you shouldoverride the inheritancefor that particular policy. This approach ensures that the sub-OU has customized settings while the parent OU policies remain intact.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console OU Management Guide, which recommends overriding inherited policies for specific OUs when unique settings are required.

"To apply distinct settings to an OU without affecting higher-level OUs, override the inherited settings. This approach keeps parent policies intact."

Overriding inheritance is essential for managing diverse device groups within large organizations, allowing flexibility in policy application.

Objectives:

Customize OU settings efficiently.

Maintain organizational policy consistency.

The "Deprovision" command is specifically designed to remove a ChromeOS device from management policy updates. This means the device will no longer receive updates, configurations, or restrictions pushed from the Google Admin console.

Here's what happens when you deprovision a device:

Policy Removal: All enterprise policies and configurations are removed from the device.

Management Removal: The device is disassociated from the Google Admin console and no longer considered managed.

Data Wipe (Optional): You can choose to wipe the device's data during deprovisioning to ensure no company data remains.

Other options like "Reset," "Disable," or "Powerwash" may have different effects:

Reset: Resets the device to factory settings but might not remove management if not done through the Admin console.

Disable: Prevents the user from signing in but doesn't remove policies or management.

Powerwash: Factory resets the device, removing all user data and configurations, including management.

Blocking Google services traffic will prevent Chrome devices from accessing any Google-owned domains, includinggoogle.com. This will directly impact Google Search, as it relies on communication with Google servers to provide results.

Other Google services like Gmail, YouTube, Google Drive, etc., will also be inaccessible. However, the Chrome device itself will not crash, as it can still function with other websites and applications.

To achieve seamless SSO between ChromeOS devices and other web services using the same identity provider, you need to configure SAML SSO in the Google Admin console:

Enable SAML-based SSO for ChromeOS devices.

In the SSO settings, find theSingle Sign-On cookie behaviorand set it to "Enable transfer of SAML SSO cookies into user sessions during login." This allows the SAML authentication cookie to be passed between the ChromeOS login and other web services, eliminating the need for re-authentication.

Option A is incorrect because it relates to the initial login method, not cookie transfer for subsequent SSO.

Options C and D are incorrect because they involve application-specific SSO configurations, not the general SAML SSO setup for the device.

Verified Boot is a security feature in ChromeOS that ensures the integrity of the operating system every time the device starts. It checks the OS for modifications or corruptions, preventing tampered systems from booting and automatically repairing them if necessary.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Security Guide, which highlights Verified Boot as a core feature for maintaining the OS's integrity.

"Verified Boot ensures that the firmware and OS on ChromeOS devices have not been tampered with. If an anomaly is detected, the system reverts to a known good state."

This feature is crucial for protecting the system from malicious software or unauthorized changes, maintaining the device's security posture.

Objectives:

Enhance device security through integrity checks.

Understand ChromeOS boot protection mechanisms.