Exact2Pass
When during a major design project is the best time to provide your changes to the design team?
As VP of Facilities, your company has tasked you with right-sizing your portfolio’s facilities operations. Part of your analysis compares your team's performance against other similarly sized companies. What is this type of analysis?
Part of your goals is to develop a succession plan for key positions within your operation, including yourself. What is most helpful in reaching this goal?
Following a workplace accident, what is the MOST appropriate risk management action for a facility manager?
What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?
To satisfy the needs of one of its largest customers, your company is opening a new facility about 1240 miles/2000 kilometers away from the corporate offices. Initially, the new operation will only support one customer. However, the company expects more customers will be added in the next three to five years. The plan is that the corporate office will support operations in the new facility. What is the best way to manage the facility requirements of this new operation?
What is a knowledge area of project management according to the Project Management Body of Knowledge (PMBOK) of the Project Management Institute?
What is one way, as a Facility Manager, you can contribute to your company's ESG goals?
What is the information gained from a risk assessment, business impact analysis, and a resource needs assessment used for?
Departments often forget to budget for equipment design and installation costs. What is the best solution?
Employees in a research laboratory have been reporting an increased amount of static electricity charges that are negatively impacting their ability to perform certain experiments. What indoor air quality system should be assessed?
As a result of a market assessment, your company has decided that the best and highest use for a currently vacant building in an industrial park would be as a manufacturing facility. In order for a facility to be considered as a best and highest use, it must pass a series of four tests. What is one of the four tests?
You are the Facility Manager leading a project to integrate two office groups. You will need a unifying message that guides your communications and decision-making when working with a variety of consultants, senior management, and the affected groups. What is your unifying message?
During a renovation or construction project, the MOST cost-effective changes that reduce operating and maintenance costs focus on what?
Both the facility and IT managers are asked to assign staff to work together on a major project. Halfway through the project, a power struggle emerges due to divergent views. How should the managers initially intervene?
What is a way for facility managers to promote sustainability in the workspace?
How can you prevent power issues in a training room dependent on Power over Ethernet (PoE) switches?
Office standards have been revised to reduce the overall square footage. Certain levels of management will receive more space, but the majority will see a significant reduction. The facility manager is tasked with presenting the information to management. Which is the BEST form of communication to deliver the information?
When is the BEST time for a facility manager to offer suggestions on a project at minimal cost?
You manage a design-build project to renovate a new office space, including infrastructure upgrades. At the 60% design phase, the design-build contractor’s project estimate is over budget and contingency. What should be done first to address the issue?
You are planning a landscaping project in a densely populated area. What considerations are needed for the community outside your property?
Your company operates a Web-based CMMS but struggles with service quality across its facilities. What is the best way to address the issue?
When managing quality, what are Key Performance Indicators (KPIs) based on?
What factors are included in the SMART approach to developing key performance indicators?
A company's CFO has instituted a new accounting system, whereby part of the facility management funding is distributed to each department. The facility manager will assess each department for rent, utilities, and services. What is the billing of these expenses called?
After a disaster, the facility manager must strive for effective and efficient use of response resources. What item should be included in the emergency response plan to simplify this effort?
What is a short-term projection of all income and expenses during a given period (usually one year)?
When your company is considering consolidating its real estate portfolio, what are the most critical factors to consider?
A new hire has been provided with new uniforms and a $150 stipend for work boots. Within the first month, the employee gives a two-week notice. What actions should the manager take?
You are the Facility Manager for an international internet technology company. You are charged with retrofitting an old warehouse space on your corporate campus to office space for software designers. What basic features for the new office space would you recommend the architect include in the retrofit design?
Which problem should you address to convey the corporate value of “community pride" to the general public?
What is one of the MOST common reasons implementing a Computerized Maintenance Management System (CMMS) fails?
A facility manager may be responsible for status reviews on projects. Why are status reviews important and valuable?
You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?
A company has decided to establish a long-range strategic facility technology plan. What is the first step in determining the future technology needs of the company?
During contractor evaluation, you discover their incident rate is below the industry average. What does this indicate?
You are selecting a contractor or vendor for a project. You are concerned about project risk due to the technical nature of the project. What selection criteria will you use to reduce risk?
Which technology would be BEST to notify facility occupants during an emergency?
The facility manager has been asked to provide a listing of all properties owned and leased by the organization. In which system does the information typically reside?
When posting required signage for fire emergencies, which message is the MOST immediate?
A facility manager is investigating the feasibility of purchasing a new gas-fired turbine. The turbine is expected to be in service for 12 years. The vice president of operations asked the facility manager to calculate how much the turbine will diminish in value each year over its service life. What is being calculated?
A facility manager is on a project team and needs a list of qualified potential contractors. What is the first document that the facility manager should send to the potential contractors?
You were tasked with preparing the Service Level Agreement and Key Performance Indicators for a contract. What key characteristics should you consider when writing the Key Performance Indicators (KPIs)?
What, in addition to vision, incentives, action plan, and resources, is required for the change management process to be effective?
What should be considered when developing a strategic facility management plan?
Part of your goals is to develop a succession plan for key positions within your operation, including yourself. What is most helpful in reaching this goal?
When considering water usage, what is the relationship between potable, gray, and storm water?
When considering location alternatives, what should the facility management professional know?
Some new carpets can emit volatile organic compounds (VOCs) that can adversely affect occupants.
How can the facility manager avoid this problem when purchasing new carpeting?
Many large corporations prefer to locate a site and build a plant to meet their exact specifications. Because they prefer to invest their capital in their own business operations rather than real estate, they seek an investor who will buy the property and build. The company then executes a long-term lease with the investor. What is the resulting agreement called?
In planning your operating budget for the next fiscal year, what should NOT be included?
What is the BEST course of action for a facility manager to take when an engineer continues to lag behind other engineers in productivity?
Successful emergency communication includes accurate information. What else should it include?
As part of your communication strategy, you publish a quarterly newsletter that includes information such as upcoming projects as well as any information about changes to any of the business units. What is your purpose for this communication?
What should be the INITIAL driver when developing a facility management communications plan?
What is the purpose of a punch-list (defects list) walk-through in construction?
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