Exact2Pass
A lead business analyst (BA) analyzed the performance of all BA's within the organization. How should the BA approach communicating the results to stakeholders?
A business analyst (BA) has identified the impacts and resolution for a proposed change. Based on the Responsible, Accountable, Consulted, informed (RACI) matrix, who must approve the change before it is implemented?
The business analyst (BA) has traced the requirements for the interaction between a customer and the new online ordering system. Besides enabling the BA to ensure quality of the requirements to stakeholders, tracing the requirements will also enable the BA to:
A business analyst (BA) creates the following diagram as part of current state analysis activities.
What does a diagram of this type help users to understand?
A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modelling formats will show the requirements for both systems side by side?
A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?
A business analyst (BA) has completed multiple workshops involving a number of stakeholders including the project manager however, the elicitation results are inconsistent between the stakeholders. How should the variation in results be resolved?
While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:
A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company's needs and assess the relevant risks. Which element of risk assessment does the BA need to consider?
A business analyst (BA) is informing stakeholders about the importance of quality when eliciting requirements. What characteristic describes a quality requirement?
A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?
A business owner has identified a high-priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to conduct an impact analysis of this change. Which factor will the BA need to consider?
A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?
The claims intake workflow of an insurance company is being standardized across all branch offices. The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users. What should the BA do to prepare for the workshop?
A deployed loan product was funded with the expectation of prepayment risk reduction. Initially, key performance indicators (KPIs) would be to take similar loan prepayment rates over the previous 10-year period and compare them with the new product. After implementation, the business analyst (BA) finds that the decade-old housing market is vastly different. Which of the following should the BA consider for validity of performance measures?
A business analyst (BA) is working on a project involving the purchase of a commercial off-the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?
A project is being initiated to enhance an online product because sales have declined for over a year. The company leaders are confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase, and new customers will emerge. A business analyst (BA) will help the enhancement project by first:
A business analyst (BA) is working on a project to implement a commercial off-the-shelf (COTS) application for tracking customers. In an observation session with a domain subject matter expert (SME), the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?
A business analyst (BA) has structured information so it is easy to find, does not conflict with other information, and is not duplicated unnecessarily. Which additional factor does the BA need to take into account when deciding how to structure the information?
A business analyst (BA) is working on a data-centric IT project. The business stakeholders develop the content but do not understand the technical aspects, while the IT team believes that there is no need to understand the business issues. Which deliverable will facilitate understanding between IT and the business stakeholders?
A business analyst (BA) is planning how to present a set of requirements for a project with financial constraints. Which requirements attribute should the BA assign to allow cost implications to be assessed?
A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?
The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (BA) what would improve the stakeholder's ability to understand the requirements. Which of the following will improve the requirements quality?
A business analyst (BA) is working on a project to revise the way a company bills its customers. At the end of the project, the BA creates the following matrix:
A project team needs to maintain the traceability of requirements for a software system. Due to the large number of requirements, which of the following methods should the team use?
A business analyst (BA) develops a template to document the product feature requirements for an enterprise software solution. Within the template, the BA includes the following additional information: source, priority level, level of complexity, and last modified date. What does the additional information describe?
A company has bought a customizable software product, and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?
A project is being initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?
A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?
Before selecting a design solution, a company wants to ensure that stakeholder, solution, and transition requirements align with the business requirements and also that the design satisfies the requirements. What process is the business analyst (BA) completing?
A business analyst (BA) spent three months eliciting, specifying, and modeling the detailed stakeholder and solution requirements. Right before requirement sign-off, the BA realized that the Vice President was unable to approve the requirements and the Chief Financial Officer should do so. What element of requirement approval did the BA miss?
A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics:Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
Several user groups are impacted by a proposed change to their daily workflow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?
During planning, elicitation, and sign-off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
A business analyst (BA) is compiling information on different approaches that will meet solution requirements in order to make a recommendation for solution design. To evaluate whether externally available solutions meet the requirements, which of the following will the BA create and distribute?
A business owner has marked certain requirements as high priority for the upcoming release. After performing some analysis, the project team concluded that some of these requirements are not actually high priority and can be implemented in later releases. How should the project team proceed with prioritizing requirements?
A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?
A business analyst in her organization has identified all of the terminology of the solution, the acronyms the organization will use, and the nomenclature of her department where the endeavor will take place. Where should all of this information actually be stored?
A business analyst (BA) is verifying a set of requirements. One of the requirements is “After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission.” Which one of the following requirements quality characteristic is breached?
A business analyst must consider the business value a solution brings in relation to the cost of implementing the desired solution. Suppliers will often be limited in the amount of requirements they can implement based on the allocated resources. If there are not enough resources to implement all of the solutions, what can the business analyst create to justify the additional funds for the implementation?
What is the purpose of managing the solution scope and requirements from a business analyst's objective?
You work as a project manager for SoftTech Inc. You are working with the project stakeholders to begin the qualitative risk analysis process. You will need all of the following as inputs to the qualitative risk analysis process except for which one?
Complete this statement. Policies and rules serve as boundaries andthe organization and the operation of the organization.
Which one of the following is not a general technique that a business analyst may use in the requirements verification task?
You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?
High quality requirements have certain characteristics which distinguish them from low-quality requirements. Which characteristic of requirements demands that all requirements in a set or model support its overall purpose and scope?
Ralph is a business analyst for his organization and he's using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail?
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following are business analysis planning and monitoring activities? Each correct answer represents a complete solution.
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60-day implementation represent?
There are four methods to generate the business need in an organization. Which approach is described as the need to achieve a strategic goal?
Robert is the business analyst for his organization and is preparing to host a workshop for twenty stakeholders. The goal of this workshop is to comprehensively identify the requirements for newsoftware that will be created for Robert's organization. What must first be established in the workshop to ensure that the elicitation process moves smoothly?
You are the business analyst in your organization and you're working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?
If you're a business analyst and using an event-based elicitation task, such as a requirements workshop, what can be considered as essential to establish with the participants?
As a business analyst, you need to define when the activities of the business analysis approach will take place. This includes all of the following business analysis approach activities except for which one?
A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?
Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?
Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution. Which one of the following risks is not a concern for Jason when defining the business case and associated risks?
What does the decomposition of activities and tasks based on the work breakdown structure create for the business analyst?
You are the business analyst for your organization and you're creating a data flow diagram to show how
information is input, processed, stored, and output from a system. Which element of a data flow diagram represents a process that transforms data by combining it with other data?
A facilities management company has an ambitious growth plan of doubling the revenue of their office waste recycling service over the next 12 months. The business analyst (BA) plans to define the objectives and align them with the enterprise's vision, mission and goals. What element of ‘SMART’ goals would this objective refer to?
Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?
A business analyst (BA) has been hired to validate a project's requirements. A series of meetings with stakeholders have been scheduled to walk through each requirement as it relates to the desired future state of the organization. The desired outcome of this exercise is to ensure that all requirements:
According to the business analysis book 'A Guide to the Business Analysis Body of Knowledge', which your exam is largely based on, almost all methodologies fit somewhere along a spectrum between plan-driven and what other methodology?
You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?
A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?
A company has bought a customizable software product and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?
A business analyst (BA) is working on a project involving the purchase of a commercial off-the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?
The business analyst (BA) has scheduled an informal review of audit requirements with the compliance officer. The BA wants to demonstrate that the requirements collectively support one another so begins with reviewing the:
A business analyst (BA) is in the process of eliciting requirements. It has been determined that not all requirements can be implemented by the project deadline due to complexity. What must the BA do to ensure maximum benefit for the stakeholders?
A client wants to rehire a business analysis consulting firm for another project. The assigned business analyst (BA) developed a good rapport with the stakeholders, but delivered documents that contained lots of technical jargon that the client could not fully understand. Based on the feedback, the consulting company should:
One of the tasks that the business analyst (BA) needs to complete is to maintain the requirements. As much as the BA values and sees the benefits of maintaining the requirements, the project manager (PM) does not see the same. In order to help the PM understand the value of this task, which following benefit of maintaining the requirements should the BA communicate to the PM?
A business analyst (BA) is planning to elicit requirements. The BA understands the scope of the elicitation and has selected interviewing as an appropriate technique. Which of the following is part of the logistics for these interviews?
A business analyst (BA) is currently verifying the accuracy and consistency of information obtained from the stakeholders. The BA needs to identify additional information. What should the BA do next?
A business analyst (BA) must model information characteristics across multiple information systems for a project. What type of model captures this information?
A business analyst (BA) is planning the requirements attributes. The BA received a long list of requirements that must be implemented in different phases. Which requirements attribute can the BA include to allocate the requirements to the proper phase?
A business analyst (BA) needs approval for the requirements which were elicited, collated, and verified by a peer. The BA needs to understand the approval process and appropriatestakeholders who have the authority to approve the requirements. Which of the following artifacts contains this information?
The business analyst (BA) has prepared a requirements package and it is now ready to present to the stakeholders. What is the purpose of presenting the package?
A business analyst (BA) has elicited requirements for a new system. A subset of these requirements refers to judging the performance of the system, such as efficiency, capacity, security, and scalability. What technique is used to examine and group these requirements?
Due to a change in regulation, a solution being implemented has a new compliance requirement that must be evaluated. The requirements change strategy focuses on total cost of change as the primary driver for decisions. The business analyst (BA) compiled the following impact assessment of the proposed change based on the new compliance requirement.
What recommendation should the BA make to the stakeholders based on the above information?
A business analyst (BA) has elicited the following requirement; "The solution must ensure the portal response times are under 2 seconds." What requirement classification schema does this requirement belong to?
A business analyst (BA) elicits requirements from end users for a new application, and then completes a set of use cases and use case scenarios. What should the BA do next?
Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?
Sam is preparing for the task of prioritizing requirements and he'll need five inputs to accomplish the task. Which one of the following is not an input that Sam will use to prioritize requirements?
Tracy is a business analyst for her organization and she's gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.
There are three inputs in the plan business analysis approach. Which one of the following is not one of the three inputs?
All of the following are examples of elicitation techniques that are used as part of the business analyst elicitation task except for which one?
What's the difference between a desired outcome and a solution? Choose the best answer.
You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job
shadowing process. Which of the following statements are true regarding the job shadowing process? Each correct answer represents a complete solution.
Which one of the following statements best describes a business analysis methodology?
A business analyst is studying the cost of the endeavor in relation to the projected income the endeavor will bring once the project is completed. What financial valuation technique can the business analyst use to determine the breakeven point for the project?
What element of the plan business analysis process affects the business analysis duties that need to be performed?
Which of the following describes business requirements, solution scope, and solution requirements?
You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?
Which of the following is used as a means of validating a created, selected, or tailored business analysis approach?
You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?
Kendra is the business analyst for her organization. She's working with the project manager and the project sponsor to discuss the current requirements. Kendra believes it's important for the project manager to first implement the requirements with the highest amount of risks. Is this a good idea?
All of the following are documented approaches to business analysis work except for which one?
You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?
There are four methods to generate a business need in an organization. Which approach would an organization use when there's recognized competition in the marketplace?
Kelly is the business analyst for her organization and she's identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task. What is the RACI matrix?
Before requirements can actually be approved to be managed, what must be true about the requirements?
You are the business analyst for your organization and you're working with your team to define the business problem. As part of this analysis, you've identified the adverse impacts of the problem, the benefits from a
potential solution, and how quickly the problem could be solved. What other element should you consider?
Management in your organization wants you to create a graphical model to show the business logic of the requirements. What other term are graphical models known as?
What type of analysis can a business analyst perform to understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders' concerns about the solution?
A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?
Audrey is the business analyst for her organization and she's doing an assessment of the organization's readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?
Beth is a business analyst for her organization and she's discussing the solution with her key stakeholders. Beth is considering that moving to a new operating system, new office software, and new customized applications will be too much for the end users to learn and to manage their ongoing responsibilities. What task is Beth completing in this scenario?
When a business analyst hosts a structured walkthrough of the requirements, what should the walkthrough always include at the beginning of the process?
Linda is the business analyst for her organization and she's working with Joe, a new business analyst, to prioritize requirements. Joe doesn't understand why requirements need to be prioritized; as all requirements are required, they should carry equal weight in the analysis. What should Linda tell Joe as to why requirements must be prioritized?
As a business analyst, you'll need to recognize the methods that are appropriate for recording and documenting the results of elicitation activities. Which one of the following cannot be considered as a valid method for documenting elicitation?
Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?
In the life of a project, when do the number and impact of change requests often increase?
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?
Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?
You are the business analyst for your organization and you're working with your manager to discuss the constraints and assumptions that may affect the requirements. Your manager wants to know from where you've derived the list of constraints and assumptions. What's the best answer as to where assumptions and constraints are identified?
You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action you should take to begin business analysis?
You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?
Why is it important to have a requirements signoff process for approved requirements?
An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with an emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is:
"As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school."
The product owner wants to take advantage of this opportunity to provide the staff with a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing objectives?
A business analyst (BA) has executed the last planned workshop in a series in order to verify requirements. All issues have been logged in an issues register. What technique is used to manage and resolve the outstanding issues?
The business analyst (BA) has scheduled an informal review of audit requirements with the compliance officer. The BA wants to demonstrate that the requirements collectively support one another, so they begin by reviewing the:
A business analyst (BA) elicits requirements from end users for a new application and then documents a set of use cases and use case scenarios. What should the BA do next?
A business analyst (BA) decided to capture requirements by inviting all the stakeholders to meet at an office location. After invitations were sent, it turned out that not everyone could attend this meeting because of their individual dispersed locations. Which of the following does the BA need to adjust to handle this situation?
A business analyst (BA) has identified the impacts and resolution for a proposed change. Based on the Responsible, Accountable, Consulted, Informed (RACI) matrix, who must approve the change before it is implemented?
A business analyst (BA) has completed multiple workshops involving a number of stakeholders, including the project manager; however, the elicitation results are inconsistent between the stakeholders. How should the variation in results be resolved?
A business analyst (BA) is reviewing the elicitation results of several workshops to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look. Which technique allows the BA to model this type of information?
A company wants to increase its market share in the industry, and its Board has prioritized capabilities that need to be implemented to achieve the goal. The business requirements for the top priority were signed off, and the solution design has been completed. Due to technical constraints, it is not feasible to implement all the requirements at the same time. What must the business analyst (BA) do to deal with this situation?
A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables. The project involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. According to the BABOK® Guide, what will the BA need to do?
Before beginning requirements elicitation, a business analyst (BA) has planned the necessary activities, identified needed stakeholders, and documented this in the Business Analysis Plan. Which approach will help the BA ensure that stakeholders are available when required?
In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?
An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be extremely popular with young families but, because the organization wants to keep it a secret until launch day. there is no way of knowing whether this is correct. Why does the business analyst (BA) suggest identifying high customer demand by young families as an "assumption?
The product backlog refinement meeting for a project is complete but two stakeholders do not agree on the priority of several product backlog items. What should the business analyst (BA) do to help move the project forward?
A business analyst (BA), analyzing requirements, has decomposed information into components. What is the purpose of this exercise?
A business analyst (BA) is logging the end user concerns and resolves these on a priority basis as mandated by the government. This project is a simple application, with no major strategic or financial impact to the organization. The BA strongly enforced end-to-end requirement traceability for this project. Why would the BA recommend this traceability approach?
Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap.
Due to market conditions, the product roadmap is modified to move the default process to the next iteration. What should the business analyst (BA) modify in the stakeholder requirements?
Requirement attribute values
Requirement description
Requirement performance measures
A new regulation results in organizations needing to change online contractual wording. A business analyst (BA) has elicited the requirements and documented them in a change control request Where will the BA find out which stakeholder has the authority to approve, deny, or defer the change request?
During a lesson learned session, stakeholders had a heated discussion on the performance measures being employed and why they are necessary. The business analyst (BA) explained that performance measures are required to:
A business analyst (BA) has been tasked with examining and analyzing the relationship between a set of requirements by verifying that they are unambiguous. What will the BA be looking for?
The business analyst (BA) is helping the business stakeholders prioritize requirements for a new customer portal for managing orders, delivery, and payment information. A number of requirements address compliance with regulations regarding access for people with disabilities. What factor should the BA use to guide the stakeholders when assigning a priority for these specific requirements?
Market studies projected a 28% year over year growth for five (5) years for commercial vehicle loans. A company that provides lending for commercial vehicles wanted to keep up with industry demand; however, their applications were not capable of scaling to the increased demand for loan processing and billing. The company is deploying a new system to meet the demand. The project started five (5) years ago and cost S2 million USD. The project metrics are to be evaluated after five (5) years. The return on investment (ROI) for the project is calculated at 11%. The project sponsors are upset that the desired ROI for the project was not met. The actual demand for commercial vehicle loans for the past five (5) years is as follows:
The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?
A business analyst (BA) is in the process of specifying the confirmed results of a requirements elicitation workshop. Which of the following help to ensure that the correct information about the requirements is provided to the participants?
Stakeholders must be able to determine the audit and approval history of requirements and designs. Which of the following provides a means to document traceability and change?
A project's business requirements require that the new solution reduce the labor costs currently attributed to performing end of month accounting procedures. Currently the company routinely must pay overtime to meet the deadline. The business analyst (BA) has been documenting the process and wants to ensure that the approach to the process design is feasible for the staff who perform the end of month procedures. Which of the following stakeholders will provide this verification?
A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?
A senior business analyst (BA) is tasked with verifying a set of requirements written by a junior BA for a
system. During this exercise, the junior BA will ensure that the requirements exhibit atomic characteristics. The senior BA will be verifying that the requirements:
A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?
A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story. Which of the following requirements is consistent with a stakeholder's need: “As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target”?
An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?
A business analyst (BA) is verifying requirements for a software solution. The BA needs to confirm that items determined to be important are included in the final requirements deliverable. Which of the following will help the BA complete this task?
An organization prefers to execute projects using an adaptive approach. However, the new project is much more complex than previously executed projects. What will the business analyst (BA) recommend?
A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?
A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?
A business analyst (BA) creates several use case scenarios to specify the requirements for a system. When the beta version of the system is released, there are problems because several important pieces of information are missing. What should the BA have done to avoid this situation?
A business analyst (BA) is measuring solution performance of a new system. What should the BA consider to avoid skewed results and an inaccurate conclusion?
A business analyst (BA) is reviewing the elicitation results of several workshops in order to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look.
Which technique allows the BA to model this type of information?
System designers are working with a business analyst (BA) during the initial stages of a project to implement a new transaction-based system. The system designers would like to have a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored. What type of diagram meets the designers' needs?
A government agency has initialed a project to implement a customer registry that will be shared across multiple agencies. Early estimates indicate there will be hundreds of requirements. While determining the requirements traceability approach, what factor takes precedence?
A general insurance company wants to enter a new segment that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders. Which of the following is best suited for this purpose?
For a new account payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?
A business analyst (BA) has recently joined a large consultancy firm where BAs are globally distributed on different assignments. Where would the BA find expectations for business analysis work as mandated by the consultancy firm?
A business analyst (BA) is given an additional requirement near the end of the development phase that needs to be incorporated into the system as part of the same release. In this situation, the first activity the BA performs to understand the effect of the proposed change is to:
A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change. Which factor will the BA need to consider?
The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (6A) what would improve the stakeholder's ability to understand the requirements. Which of the following will improve the requirements quality?
As part of a strategic initiative, a bank decides to expand operations to a new country where the most commonly used language is Spanish. The bank's current mobile application only supports English. The organization initiates a project to provide local language support for the app. From which level did the business need originate?
A business analyst (BA) held a formal walk through of requirements developed on a project. Stakeholders expressed concerns because they had different interpretations of the requirements. What activity would help ensure a common understanding?
Before selecting a design solution, a company wants to ensure that stakeholder, solution, and transition requirements align to the business requirements and also that the design satisfies the requirements. What process is the business analyst (BA) completing?
A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery Freecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward. To which RAG designation should the training and testing teams be added?
The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?
A business analyst (BA) is preparing an analysis approach to replace a 12-year-old air traffic control system. The BA aims to define the solution definition before implementation, capture the information in standardized templates, and ensure that all activities are identified first and then divided into tasks. Which approach provides the appropriate level of formality for this project?
A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?
In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders located in offices around the world. Because these stakeholders are dispersed, what is likely to increase in this endeavor as opposed to a collocated group of stakeholders?
You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how eachoption can provide an expected business benefit to meet the stated business need. What is your manager asking you to create?
One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?
Which of the following are not appropriate for a plan-driven business analysis approach? Each correct answer represents a complete solution.
According to the book 'A Guide to the Business Analysis Body of Knowledge', effective business analysis practices can do what to the amount of change to requirements in a stable business environment?
The project plan called for deliverables to be handed over at the end of the project. Although the client's business team was satisfied, the client's technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?
You are the business analyst for your organization and you're working with several stakeholders to identify, manage, and approve requirements. Your organization requires using a plan-driven approach to business analysis and changing management. In this approach, who is most likely to approve changes to requirements?
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?
An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?
Which basis for prioritization allows the project team to work initially with lower-risk requirements first?
A business analyst (BA) is working on a project to provide a temporary solution that will last for two months. The BA is feeling overwhelmed with the work needed to create the huge number of links to provide full traceability from solution requirements to design for this solution. How can the BA justify omitting all possible links?
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