In certain situations, CA Service Desk Manager needs to be able to evaluate the current and previous values of certain fields. For previous assignee notifications, which previous values are available? (Choose three)
ACTTVE_PREV
INNITIATE_PREV
DERIVED_PREV
PRIORITY_PREV
URGENCY_PREV
Which features characterize data partitions? (Choose two)
There are three types
They implement role-level security
They implement record-level security
They can be assigned to contacts and access types
What are the components of a notification rule? (Choose three)
Services
Contacts
Constraints
Condition macro
Message template