SAP BusinessObjects Business Intelligence is a suite of products that provides data reporting, visualization, and sharing capabilities. The current portfolio of SAP BusinessObjects Business Intelligence includes the following functionalities1:

SAP Crystal Reports: A tool for creating pixel-perfect reports from various data sources, such as relational databases, OLAP cubes, XML files, and SAP applications. SAP Crystal Reports allows users to design, format, and distribute reports in various formats, such as PDF, HTML, Excel, and Word.

SAP Lumira: A tool for creating interactive data visualizations, such as charts, maps, infographics, and stories. SAP Lumira allows users to explore, analyze, and share data insights using a drag-and-drop interface and a variety of data sources, such as spreadsheets, databases, SAP applications, and SAP HANA.

SAP BusinessObjects Web Intelligence: A tool for creating ad hoc queries and reports from various data sources, such as relational databases, OLAP cubes, SAP applications, and SAP HANA. SAP BusinessObjects Web Intelligence allows users to access, analyze, and share data insights using a web browser or a mobile device.

SAP BusinessObjects Analysis: A tool for performing multidimensional data analysis and creating analytical applications from various data sources, such as OLAP cubes, SAP applications, and SAP HANA. SAP BusinessObjects Analysis allows users to slice and dice data, create calculations and formulas, and build interactive dashboards and presentations.

SAP BusinessObjects Design Studio: A tool for creating professional data visualizations and applications for desktop and mobile devices. SAP BusinessObjects Design Studio allows users to design, develop, and deploy applications using a graphical interface and a scripting language. The applications can be embedded in SAP portals, SAP BusinessObjects BI Launchpad, or SAP Fiori launchpad.

SAP BusinessObjects Dashboards: A tool for creating interactive dashboards and scorecards from various data sources, such as spreadsheets, databases, SAP applications, and SAP HANA. SAP BusinessObjects Dashboards allows users to visualize key performance indicators, trends, and alerts using a variety of components, such as charts, gauges, maps, and selectors.

Plant Maintenance Information Systems (PMIS) and SAP Quick Viewer are not part of the current portfolio of SAP BusinessObjects Business Intelligence. PMIS is a component of SAP S/4HANA Asset Management that provides standard reports and analysis tools for plant maintenance processes2. SAP Quick Viewer is a tool for creating simple reports from SAP tables and views without any programming3. References: 1: SAP Help Portal, SAP BusinessObjects Business Intelligence Platform - SAP Online Help, Topic: SAP BusinessObjects Business Intelligence suite Features2: SAP Help Portal, SAP S/4HANA Asset Management, Learning Journey: SAP S/4HANA Asset Management, Topic: Plant Maintenance Information System3: SAP Community, SAP Quick Viewer.

The Technical Object Breakdowns and Technical Object Damages app use SAP Lumira Designer to display data in a user-friendly and interactive way. SAP Lumira Designer is a tool that allows you to create analytical applications and dashboards based on SAP S/4HANA Core Data Services (CDS) views. SAP Asset Strategy and Performance Management and SAP Predictive Analysis are not components used to display data in this app, but they are other solutions that can help you optimize your asset management strategy and performance. References:

Technical Object Breakdowns

Technical Object Damages

[SAP Lumira Designer]

The Resource Scheduling for Maintenance Planners app allows you to monitor important KPIs for your work centers, such as utilization, priority of due maintenance orders, and unconfirmed maintenance orders. You can also use filters to show the information that you are interested in. By clicking a card, you can access the Manage Work Center Utilization app, where you can dispatch maintenance order operations to your work centers. You cannot schedule and dispatch maintenance operations by shifts or print job papers from a maintenance order in this app. These functions are available in other apps, such as the Maintenance Scheduling Board app and the Print Job Papers app. References: Resource Scheduling for Maintenance Planners | SAP Help Portal and Resource Scheduling for Maintenance Planners | SAP Blogs

To schedule a performance-based maintenance plan, you need to specify the start counter reading and the estimated annual performance of the equipment or functional location. The start counter reading is the initial value of the counter assigned to the maintenance plan. The estimated annual performance is the expected value of the counter for one year. These parameters are used to calculate the maintenance cycle and the due date for the maintenance plan. The scheduling period and the counter overflow reading are optional

A maintenance order with status REL means that the order is released and ready for execution. At this stage, the following characteristics apply:

A. Goods receipts for external services can be entered. This is true because external services are procured through purchase orders that are linked to the maintenance order. The service performer can post service entry sheets to record the executed work andconsumable materials. These service entry sheets can be approved and posted as goods receipts for external services1.

B. The planner can change planned costs at the operation level. This is false because once the order is released, the planned costs are frozen and cannot be changed by the planner. The planner can only change the estimated costs at the header level2.

C. The planner can change estimated costs only at the header level. This is true, but it is not a characteristic of a released order. The planner can change the estimated costs at any time, even before the order is released2.

D. The controller can determine actual cost surcharges. This is true because the controller can use the business function LOG_EAM_CI_7 to calculate and post actual cost surcharges for maintenance orders. This function can be used for orders with status REL or TECO3.

E. The assignment of the notification to the maintenance order header cannot be deleted. This is true because the notification is the source document for the maintenance order and provides the reason for the order. The notification can only be deleted if the order is deleted or set to status CRTD. References: 1: Lean and Limit Value Services in Maintenance Order 2: Maintenance Order Cost Analysis 3: Actual Cost Surcharges for Maintenance Orders : Notification Assignment to Maintenance Order

The work center influences cost calculation in the maintenance order via the cost center and activity type, and via the activity type and hourly rate. The cost center and activity type are assigned to the work center in the master data, and they determine the planned costs of the work center. The activity type and hourly rate are used to calculate the actual costs of the work center based on the actual hours reported for the maintenance order operations.

Option A (Via cost center assigned to a personnel number) is incorrect, because the cost center assigned to a personnel number is not relevant for the cost calculation of the work center. Option C (Via organizational unit and personal hourly rate) is also incorrect, because the organizational unit and personal hourly rate are not used to calculate the costs of the work center.

References:

Cost Centers and Activity Types

Work Center Utilization

 A maintenance plant is the organizational unit in which the technical objects to be maintained are physically present. A maintenance plant can be directly assigned to the following objects:

A maintenance work center, which is a location where maintenance tasks are performed. A maintenance work center can be a person, a group of persons, or a technical object, such as a machine or a vehicle. A maintenance work center is defined by its capacity, availability, and cost rates1

A storage location, which is a place where spare parts and materials are stored within a plant. A storage location can be a warehouse, a bin, or a shelf. A storage location is defined by its address, stock type, and valuation area2

The other options are incorrect because:

A maintenance planner group, which is a group of planners who are responsible for planning maintenance activities in a maintenance planning plant. A maintenance planner group is not directly assigned to a maintenance plant, but to a maintenance planning plant. A maintenance planning plant is the organizational unit in which maintenance requirements are planned3

An organizational unit, which is a generic term for any unit of an organization that performs a specific function or task. An organizational unit can be a company code, a plant, a sales organization, a purchasing organization, etc. An organizational unit is not directly assigned to a maintenance plant, but to a higher-level organizational unit, such as a company code or a controlling area.

References: 1: Maintenance Work Center | SAP Help Portal 2: Storage Location | SAP Help Portal 3: Maintenance Planner Group | SAP Help Portal : Organizational Unit | SAP Help Portal

A notification item is used to describe a problem, damage, or the activity executed in greater detail. A notification item can be assigned to one or more object parts and one or more causes of damage. An object part is a component of a technical object that is affected by a malfunction or damage. A cause of damage is a factor that leads to a malfunction or damage. You can use catalogs to enter object parts and causes of damage in a coded form. Therefore, the correct answers are B and D.

References:

SAP Help Portal - Notification Item

SAP Help Portal - Object Part

SAP Help Portal - Cause of Damage

[SAP Learning - Creating Notifications]

The Preparation and Scheduling phase within phase-based maintenance is the phase where the maintenance planner divides the maintenance effort into manageable groups, levels out the workload over several weeks, determines the concrete time period for the requested maintenance work, and checks the availability of all the resources, spare parts and services needed1.

Option B (The order moves to the Preparation phase once it is approved and released) is correct, because the approval and release of the order is the last step of the previous phase (Approval phase)2. Once the order is approved and released, it is ready for preparation and scheduling.

Option D (The configuration of the order type decides whether you use Resource Scheduling or not) is also correct, because the order type determines whether the order is relevant for resource scheduling or not2. Resource scheduling is an optional step in the Preparation and Scheduling phase, where the planner can assign and dispatch the orders and operations to the technicians using the Resource Scheduling apps2.

Option A (If you use the Resource Scheduling apps, you always dispatch orders and operations) is incorrect, because the Resource Scheduling apps allow the planner to either dispatch or assign the orders and operations2. Dispatching means that the planner assigns a specific technician and a specific time slot for the order or operation, while assigning means that the planner assigns only a technician or a team, but not a specific time slot2.

Option C (Maintenance Planning Buckets give you a list of non-approved notifications) is also incorrect, because the Maintenance Planning Buckets app gives the planner a list of approved and released orders that are ready for preparation and scheduling2. The non-approved notifications are handled in the previous phase (Screening phase)2.

References:

Phase Model for the Maintenance Process

New Phase Model for the Maintenance Processes in S/4HANA Cloud

Explaining the Phase-based Process

Maintenance Process Phases

To set up a general maintenance task list for inspection rounds using the overall time confirmation as a simplified way to record measurement documents, you need to do the following steps:

Assign a piece of equipment with an allocated measuring point to a task list operation. This will allow you to inspect the equipment and record the measurement readings for the measuring point during the inspection round. You can assign the equipment either manually or automatically using the object list in the task list header1.

Assign a measuring point as a production resources/tools (PRT) to a task list operation. This will allow you to inspect the measuring point and record the measurement readings for it during the inspection round. You can assign the measuring point either manually or automatically using the PRT category 0010 (Measuring Point) in the task list operation1.

You do not need to assign an inspection lot to the task list header, as this is not required for inspection rounds. Inspection lots are used for quality inspections that are triggered by events such as goods receipt, production order, or sales order2.

You do not need to assign an inspection document as a PRT to the task list operation, as this is not supported for inspection rounds. Inspection documents are used for quality inspections that are based on inspection plans and inspection characteristics2. References: PM - General maintenance task list and Set up your SAP S/4HANA system for EAM Inspection Checklists in SAP Help Portal.

A SAP Fiori tile group is a subset of apps from one or more catalogs that are displayed on the user’s entry page of the SAP Fiori launchpad1. A tile group has the following characteristics:

It is based on an SAP Fiori tile catalog. A catalog is a logical group of apps or tiles that defines the set of all tiles that users can use to personalize the home page2. A group can contain apps from different catalogs, depending on the user’s role and authorization1.

It can be assigned directly to the user via personalization. The user can personalize the entry page by adding or removing apps to pre-delivered groups or self-defined groups2. The user can also reorder the groups and tiles according to their preference1.

It does not provide only HTML5-based apps. A tile group can contain apps that are based on different technologies, such as SAPUI5, Web Dynpro ABAP, or SAP GUI transactions1.

It is not assigned via a portal role. A tile group is assigned to the user’s role via the SAP Role Maintenance transaction PFCG2. A portal role is a different concept that is used in the SAP Enterprise Portal to define the access rights and content for portal users.

References: Configure the Fiori Launchpad Tiles using Catalogs & Groups, Setup of Catalogs, Groups, and Roles in the SAP Fiori Launchpad, [Portal Roles]

The offset within a maintenance strategy is a parameter that allows you to adjust the due dates of the maintenance packages in a maintenance plan.The offset can be used for two purposes:

To determine the first due date of a maintenance package. For example, if you have a quarterly maintenance package with an offset of 2 months, the first due date will be 2 months after the start date of the maintenance plan, and the subsequent due dates will be every 3 months after that.

To shift a maintenance package by a one-time amount. For example, if you have a monthly maintenance package with an offset of 10 days, the first due date will be 10 days after the start date of the maintenance plan, and the subsequent due dates will be every month after that. However, if you want to shift the second due date by 5 days, you can enter an offset of 5 days for the second maintenance package, and the due date will be 5 days later than the normal cycle. The offset will only apply to the second maintenance package, and the subsequent due dates will follow the normal cycle. The offset does not affect the call date for the maintenance order, which is determined by the call horizon and the scheduling period. The offset also does not create a preliminary buffer shifting the reference date of the maintenance order, which is determined by the lead float and the tolerance. References: 1: SAP Help Portal, SAP S/4HANA Asset Management, Learning Journey: SAP S/4HANA Asset Management, Topic: Maintenance Planning, Subtopic: Maintenance Strategy2: SAP Community, Maintenance Strategy-offset and float in days3: SAP Blogs, Highlights for Asset Management in SAP S/4HANA 2021, Topic: Maintenance Planning.

 The action log is a function that allows you to view the changes that were made to fields during the processing of an order or a piece of equipment. The action log shows you the date, time, user, sub-object, field name, old value, and new value of each change. To enable entries in the action log of a piece of equipment, you need to activate the change documents for the equipment category. The equipment category is a classification of equipment that determines the data that can be maintained for the equipment. The change documents are records of the changes that are made to the data of the equipment. You can activate the change documents for the equipment category in the Customizing for Technical Objects under Equipment Define Equipment Categories . You do not need to define history related fields in the usage period customizing, as this is only relevant for the equipment history. The equipment history is a function that allows you to view the usage periods of the equipment, such as the installation, removal, or transfer dates. The history related fields are fields that are relevant for the equipment history, such as the functional location, the maintenance plant, or the cost center. You can define the history related fields in the Customizing for Technical Objects under Equipment Define History-Related Fields for Usage Periods . You do not need to define or activate the change documents for the equipment reference category, as this is only relevant for the equipment reference. The equipment reference is a function that allows you to link a piece of equipment to another object, such as a material, a serial number, or a document. The equipment reference category is a classification of equipment references that determines the data that can be maintained for the equipment reference. You can define the equipment reference category in the Customizing for Technical Objects under Equipment Define Equipment Reference Categories . You can activate the change documents for the equipment reference category inthe Customizing for Technical Objects under Equipment Define Change Documents for Equipment Reference Categories . References:

Display of the Action Log, section “Use”

Equipment Categories, section “Change Documents”

History-Related Fields for Usage Periods, section “History-Related Fields”

Equipment Reference Categories, section “Change Documents”

The SAP Service and Asset Manager application enables maintenance workers to perform various tasks related to asset management, such as:

Confirm time sheets: Maintenance workers can record the time spent on work orders and operations, and submit them for approval. They can also view the status of their time confirmations and edit or delete them if needed. This functionality helps to track the labor costs and efficiency of the maintenance work1.

Attach documents: Maintenance workers can attach documents, such as photos, videos, audio files, or PDFs, to work orders, notifications, or equipment. This functionality helps to provide additional information or evidence for the maintenance work2.

Display maps: Maintenance workers can view the location of assets, work orders, or notifications on a map. They can also use the map to navigate to the destination, filter the map items, or switch between different map layers. This functionality helps to improve the spatial awareness and planning of the maintenance work3.

Display and maintain technical objects: Maintenance workers can view the details of technical objects, such as equipment, functional locations, or linear assets, and perform actions on them, such as creating notifications, work orders, or measurements. They can also edit the technical object data, such as the status, serial number, or manufacturer. This functionality helps to manage the lifecycle and performance of the assets.

The functionalities that are not available in the SAP Service and Asset Manager application for a maintenance worker are:

Schedule resources: This functionality is available in the SAP S/4HANA Asset Management application, which is a web-based application that supports the planning and scheduling of maintenance work. Maintenance planners and schedulers can use this application to assign resources, such as technicians, tools, or materials, to work orders and operations, and optimize the resource utilization and availability.

Change task list: This functionality is also available in the SAP S/4HANA Asset Management application, which allows maintenance planners and engineers to create and modify task lists, such as general task lists, equipment task lists, or functional location task lists. Task lists are used to define the sequence of operations and activities for recurring maintenance work.

Change BOM: This functionality is also available in the SAP S/4HANA Asset Management application, which allows maintenance engineers and technicians to create and change bills of materials (BOMs) for technical objects, such as equipment or functional locations. BOMs are used to list the components and materials that are required for the maintenance work.

Create a work order on the ESRI map: This functionality is not available in the SAP Service and Asset Manager application, which only supports viewing the existing work orders on the map. To create a work order on the map, the maintenance worker would needto use the SAP Work Manager application, which is another mobile application that integrates with the ESRI ArcGIS platform. The SAP Work Manager application allows the maintenance worker to create a work order by tapping on a map location, and assign the work order to a technician or a crew.

References: 1: SAP Service and Asset Manager User Guide - Maintenance Persona - Time Management 2: SAP Service and Asset Manager User Guide - Maintenance Persona - Attachments 3: SAP Service and Asset Manager User Guide - Maintenance Persona - Maps : [SAP Service and Asset Manager User Guide - Maintenance Persona - Technical Objects] : [SAP S/4HANA Asset Management - Resource Scheduling] : [SAP S/4HANA Asset Management - Task Lists] : [SAP S/4HANA Asset Management - Bills of Material] : [SAP Work Manager User Guide - Creating Work Orders on the Map]