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Question # 4

You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?

A.

Event

B.

Profile

C.

Activity

D.

Account

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Question # 5

You want to match the outbound data to the destination platform's format.Which normalization rules can be applied? Note: There are 3correct answers to this question.

A.

Remove punctuation

B.

Remove special characters

C.

Append strings

D.

Find and replace

E.

Remove spaces

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Question # 6

Which file formats are supported by storage application source types in SAP Customer Data Platform? Note: There are 2correct answers to this question.

A.

Comma-separated values (CSV)

B.

Microsoft Excel (XLSX)

C.

JavaScript Object Notation (JSON)

D.

eXtensible Markup Language (XML)

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Question # 7

Which of the following describes a business unit in SAP Customer Data Platform?

A.

The business unit is a predefined optional attribute in the customer schema; it allows segmenting of B2B customers based on their business hierarchy.

B.

A business unit represents the part of a business responsible for maintaining ongoing business relationships with customers in a given market. A single business unit can include more than one brand.

C.

The business unit is an optional informational attribute of the Console Admin user in SAP Customer Data Platform.

D.

The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.

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Question # 8

What type of endpoint connector can be created in the Connector Studio?

A.

JDBC

B.

RPC

C.

REST

D.

ODBC

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Question # 9

What are two key capabilities that differentiate customer data platforms (CDP) from other delivery platforms (for example CRM or data warehouse)? Note: There are 2correct answers to this question.

A.

Unified customer data

B.

Real-time data processing

C.

Accessibility and discoverability

D.

Customer identification

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Question # 10

What can you do with the Audit Search API?

A.

GetAllSearches

B.

Query Single Activity

C.

SubmitWsConfiguration

D.

Query All Customers

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Question # 11

You want to provide user access to the SAP Customer Data Platform console using the administration features in the console. How can you do this? Note: There are 2correct answers to this question.

A.

By providing the correct Universe SAML Login configuration

B.

By supplying the correct OIDC Provider configuration

C.

By using the Admin Users functionality

D.

By calling an Admin User REST API

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Question # 12

What does the Activities tab in the customer dashboard show to the user? Note: There are 2correct answers to this question.

A.

An activity timeline showing the customer's past activities

B.

The customer's calculated indicators

C.

The amount spent in the customer's last order

D.

A customer engagement chart showing the times of day and days of the week the customer is most active

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Question # 13

You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2correct answers to this question.

A.

Pass the SSL certificate of the client.

B.

Pass a constructed JWT as the bearer token.

C.

Pass the one-time password generated by the REST API endpoint.

D.

Pass the user key and secret key as parameters.

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Question # 14

Why does SAP Customer Data Platform provide two views of the customer?

A.

To provide customer activities in one view and profile data in another

B.

To provide one profile for marketing and another for personalization

C.

To provide the right profile for every customer experience use case

D.

To provide one Unified Customer Profile with two different processing purposes

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Question # 15

Which of the following merge rules must be defined at attribute level? Note: There are 2correct answers to this question.

A.

Decide whether to concatenate the incoming value with the existing value of the same attribute

B.

Decide whether more than one value can be saved for an attribute

C.

Decide what to do if a data conflict occurs for an identifier attribute

D.

Decide whether to override existing data, based on the quality of the incoming and existing data

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Question # 16

Which of the following steps to create an action are supported in SAP Customer Data Platform? Note: There are 2correct answers to this question.

A.

Defining a scheduled polling to execute the action

B.

Defining a name, category, processing purpose, and a description for the action

C.

Dragging and dropping a JSON file that contains the schema structure onto the canvas

D.

Defining a name, data type, processing purpose, and a description for the action

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Question # 17

You are importing primary customer residential address data into SAP Customer Data Platform.How could you implement this feature using the console?

A.

Update the action's model schema

B.

Update the action's mapping schema

C.

Update the profile customer schema

D.

Update the processing purpose

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Question # 18

You want to create a calculated indicator.

What attributes from the customer schema can you use? Note: There are 3correct answers to this question.

A.

Actions

B.

Events

C.

Profile

D.

Activity indicators

E.

Segments

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Question # 19

What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2correct answers to this question.

A.

Raise an error and abort the entire ingestion operation

B.

Duplicate Customer Profile

C.

Create new Customer Profile

D.

Discard data event

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Question # 20

The search API for a single customer record does not show any segments tied to the profile, but you can see the segments in the customer dashboard. What could be the reason for this?

A.

The query API is not using the Unified Profile viewld.

B.

Segment data is never returned by the query API.

C.

Permissions for the API authorization keys are not set up correctly.

D.

Segment fields are not part of the processing purpose for the record.

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Question # 21

Which query syntax is correct when searching for users in SAP Customer Data Platform?

A.

Select * from accounts where profile. primaryEmail = 'someuseremail@emaildomain.com'

B.

select * from profile where profile.email = 'someuseremail@emaildomain.com'

C.

select * from contextualProfile where primaryEmail = 'someuseremail@emaildomain.com'

D.

select * from profile where attribute.primaryEmail = 'someuseremail@emaildomain.com'

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Question # 22

What is the recommended way to obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?

A.

By accessing the Event Listener tab after configuring the event

B.

By configuring the connector in the Connector Studio

C.

By creating an application user in the Administration dashboard

D.

By creating a server application from the application library

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Question # 23

Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3correct answers to this question.

A.

Segments

B.

Group attributes

C.

Profile attributes

D.

Activity attributes

E.

Activity indicators

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Question # 24

What query syntax do you use for searching customers belonging to a segment using REST API?

A.

select * from profile where having(segments, (segments.name = andsegments.value = ))

B.

select * from profile where attributes.

C.

select * from profile where having (segments, (attributes.segment= and attributes.value=))

D.

select * from profile where segments.

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