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Question # 4

How is the SAP Sales and Service Cloud account number shown in the business partner record in SAP CRM?

A.

External reference field

B.

Identification number of type CRMPCD

C.

Relationship assignment block

D.

Custom field designated in the mapping

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Question # 5

Where can you see the status of all deployed integration flows?

A.

Run View

B.

Settings View

C.

Monitor View

D.

Discover View

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Question # 6

In which scenario does SAP Sales and Service Cloud request real-time data from an on-premise system (SAP S/4HANA)?

A.

Account Hierarchy

B.

Employees

C.

External Pricing

D.

Customer Material Info

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Question # 7

When you enable the replication of sales orders, which scoping option needs to be activated?

A.

Integration of Master Data

B.

Integration with SAP Cloud Identity

C.

Integration into Sales, Service, and Marketing Processes

D.

Integration with SAP ERP

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Question # 8

What data is included when you replicate campaigns from SAP CRM to SAP SAP Sales and Service Cloud?

A.

Campaign header

B.

Campaign templates

C.

Campaign target groups

D.

Campaign item

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Question # 9

You create a new field in SAP Sales and Service Cloud, which should also be available in SAP S/4HANA When do you need to extend the business partner message in SAP S/4HANA?

A.

When the field added to SAP Sales and Service Cloud is NOT available in the web service used by SAPS/4HANA

B.

When the mapping in SAP Cloud Integration or SAP Process Orchestration needs to be updated

C.

When the WSDL is downloaded from SAP Sales and Service Cloud and uploaded into SAP S/4HANA

D.

Only when the extension field is added using the software development kit (SOK)

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Question # 10

For the initial load of the account hierarchy from SAP S/4HANA to SAP Sales and Service Cloud, which of the following must be available in SAP Sales and Service Cloud?

A.

Contacts

B.

Product hierarchy

C.

Accounts

D.

Functional location

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Question # 11

What is the SAP Cloud Connector used for in the context of SAP Sales and Service Cloud Integration?

A.

Secure communication from on-premise solutions

B.

Secure communication to on-premise solutions

C.

Secure communication between integration flows

D.

Secure communication to other cloud solutions

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Question # 12

Which configuration steps are mandatory when using SAP Process Integration? Note: There are 2 correct answer to this question.

A.

Configure the business rules

B.

Enhance the message mappings

C.

Download the enterprise services repository content

D.

Maintain the communication channels

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Question # 13

What configuration is required before you can send attachments from SAP CRM to SAP Sales and Service Cloud?

A.

Configure the CO_CRMPCD_ATTACHMENT_FOLDER RE message type in transaction WE20

B.

Configure the ATTACHMENTFOLDERREPLICATIONREQ service definition in transaction WE20

C.

Configure the CO_CRMPCD_ATTACHMENT_FOLDER RE consumer proxy in SOAMANAGER

D.

Configure the ATTACHMENTFOLDERREPLICATIONREQservice definition in SOAMANAGER

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Question # 14

What authentication methods are typically used when integrating SAP Sales and Service Cloud with SAP S/4HANA using the prepackaged integration content?Note: There are 2 correct answer to this question.

A.

Basic Authentication: Username and password

B.

X.509 Client Certificates

C.

Single Sign On

D.

Logon Tickets

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Question # 15

Where can you find the most current SAP Cloud Integration content?

A.

SAP Service Marketplace

B.

SAP Help Portal

C.

SAP ONE Support Launchpad

D.

SAP API Business Hub

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Question # 16

What master data process flow is supported with the prepackaged integration content for integration between SAP Sales and Service Cloud and SAP S/4HANA?

A.

1. Replicate accounts and contacts from SAP S/4HANA to SAP Sales and Service Cloud.2. Update account details such as address and contact details in SAP Sales and Service Cloud. 3. Send updates back to SAP S/4HANA

B.

1. Replicate products from SAP S/4HANA to SAP Sales and Service Cloud. 2. Update product details such as net weight and material group in SAP Sales and Service Cloud. 3. Send updates back to SAPS/4HANA

C.

1. Replicate opportunities from SAPS/ 4HANA to SAP Sales and Service Cloud.2. Update opportunity details such as related products and status.3. Send updates back to SAP S/4HANA

D.

1. Replicate employees from SAP S/4HANA to SAP SAP Sales and Service Cloud2. Update employee details such as e-mail and phone number in SAP Sales and Service Cloud. 3. Send updates back to SAP S/4HANA

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Question # 17

What do you need to ensure when using the key user tools to addan extension field that will be included in the integration between SAP S/4HANA and SAP Sales and Service Cloud?

A.

The new field is added to a data source

B.

The new field is added to the service

C.

The new field is added to the OData service

D.

The new field is added to the extension scenario

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Question # 18

What do you need to verify if you want to replicate data from SAP S/4HANA to SAP Sales and Service Cloud via SAP Cloud Integration using client certificate authentication?

A.

The SAP S/ 4 HANA client certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud.

B.

The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Cloud Integration load balancer

C.

The SAPS/4HANA server certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud

D.

The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Sales and Service Cloud load balancer

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Question # 19

What are the benefits of using SAP Cloud Connector to integrate SAP Sales and Service Cloud with on­premise solutions?Note: There are 2 correct answer to this question.

A.

No changes to inbound firewall settings necessary

B.

No installation inside the on-premise network necessary

C.

Built-in malware detection engine

D.

Fine grained access control to multiple systems and resources

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Question # 20

Which configuration steps are necessary when setting up service groups in SAP S/4HANA? Note: There are 3 correct answer to this question. NO:

A.

Maintain Logon Data Management

B.

Maintain Communication Arrangement

C.

Maintain Provider System

D.

Maintain Profile

E.

Maintain Security Artifact

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Question # 21

What best describes tracing capabilities in SAP Cloud Integration?

A.

Tracing allows you to analyze the runtime behavior of an integration flow in real time, including script debugging with breakpoints.

B.

Tracing is only available for specific integration flows, because the developer needs to make use of the tracing interface

C.

After you activate tracing for an integration flow in the Monitor view, it will only stay active for a certain time

D.

You can activate tracing for multiple integration flows at the same time by using the mass configure action in the Design view.

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Question # 22

Prepackaged integration content is delivered for SAP Cloud Integration and SAP Process Orchestration.When do you use SAP Process Orchestration instead of SAP Cloud Integration to integrate SAP ERP with SAP Sales and Service Cloud?

A.

SAP Process Orchestration is configured to use the Java-only stack

B.

SAP Process Orchestration is already in use and can be re-used for the integration project.

C.

SAP Process Orchestration has at least release 7.10.

D.

SAP Cloud Integration cannot be installed within the time frame required for the project.

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Question # 23

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

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Question # 24

Which objects are replicated unidirectionally from SAP CRM to SAP SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

A.

Quotes

B.

Territories

C.

Business roles

D.

Products

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