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Question # 4

A fine jewelry chain distinguishes itself from the competition by focusing on carefully selected customers and building bonds to meet or exceed their needs and expectations. What strategy is this company using?

A.

Operational excellence

B.

Product/service leadership

C.

Customer intimacy

D.

Brand loyalty

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Question # 5

What best describes the most effective tactic for getting stakeholders’ attention and buy-in?

A.

Ask them to review or provide feedback, especially on something you have done for them

B.

Talk to the individuals they report to in advance and gain their support so the stakeholders realize upper management already supports your position

C.

Schedule a meeting of all stakeholders and make a strong case that overcomes all of their objections

D.

Explain in precise terms to each stakeholder how your position is the most realistic approach to the issue or concern

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Question # 6

What happens to the marginal cost if revenue accelerates slower than variable costs but fixed costs remain the same?

A.

It remains the same.

B.

It decreases because variable costs are increasing.

C.

It increases at the same rate as variable costs.

D.

It becomes increasingly higher as revenues increase.

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Question # 7

What best describes the most effective approach for facilitating fact-based decisions?

A.

Ensuring support from all internal and external stakeholders

B.

Estimating results based on historical data

C.

Using statistical methods to predict outcomes

D.

Determining, sourcing and collecting appropriate data

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Question # 8

Which of the following is the best example of applying business acumen to data analysis?

A.

Compiling data needed to calculate salary budgets and merit increases

B.

Identifying trends and key messages emerging over time

C.

Reviewing historical trends to complete annual budgets

D.

Providing quarterly incentive estimates for accruals

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Question # 9

Regarding key competencies for financial management, HR management and resource management, what sets top performers apart?

A.

The level of formal education in each area

B.

The ability to prioritize which is most critical in any given situation and allocate time and resources accordingly

C.

The ability to tie them together, distill key messages and make impactful decisions

D.

Effective interpersonal and communication skills that can overshadow minor deficiencies in any one area

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Question # 10

What is the primary reason why a compensation professional working for a multinational company should understand regulatory requirements and application of rewards globally?

A.

Because legal compliance with compensation-related regulations is the responsibility of the compensation department

B.

Because the compensation professional has a fiduciary responsibility to ensure that the financial resources of their organization are spent in a prudent manner

C.

Because it is possible to pay significantly less for talent in different countries and compensation should advise management on when and where to locate various jobs within the company

D.

They shouldn’t. Due to the complexities of global regulations and practices, compensation administration outside of the home country should be outsourced.

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Question # 11

What is the most likely explanation for why compensation and rewards require a strong grasp of business acumen for compensation professionals?

A.

Because the internal and external environments are constantly changing

B.

Because the best interests of the organization take priority, which can lead to difficult decisions and implementation issues

C.

Because they are emotional issues and stakeholders have many vested interests

D.

Because strong business acumen is required for all compensation decisions

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