Enables humans to focus on higher value judgement-based decision making and customer relationship

Automations are quick to develop and deploy and components are reusable

Segregation of roles between development and operations

Process automation results in standardization of best practice

Technology

Process

People

Technology, Process and People

Defining the opportunity assessment approach and pipeline triage procedure

Methods of optimizing the number of processes selected for automation and to maximize the associated business benefit

Defining the roles and responsibilities to ensure efficient operation within existing organizational structure

Defining the optimum training/mentoring approach for the Blue Prism delivery and support teams

Referral handling

Scheduling

Deployment

Exception Handling

Operational (BAU) resources handling process scenarios out of scope

Developers handling unexpected scenarios where Blue Prism doesn’t perform as designed

Blue Prism Controllers managing the workload and demand for the Digital Workforce

IT providing infrastructure failover and disaster recovery

Follow structured impact assessment process that evaluates benefits, delivery and ongoing support costs

Alignment of strategic business drivers and impact or not making the change

Process to reflect existing organizational approach for managing change

Business case modeling

To manage the Certified Blue Prism Capability through delivery of new processes and support of existing processes

To manage the delivery of specific automated processes in line with the delivery management methodology

To lead Opportunity Assessments and create the Process Definitions