C_TS470_2412 Dumps With Exact Questions and Answers

The in-house repair process (scope item 3XK) has specific characteristics:

Advanced Returns Management (ARM) can be used for customer returns: ARM integrates with in-house repair to manage return authorizations and goods receipt.

Items can be added to repair orders using service order templates: Templates streamline adding standard repair items to orders.

Credit checks can be executed in repair orders and repair quotations: Credit management is supported to ensure customer creditworthiness.

For each repair object, a service contract item must be assigned: Contracts are optional, not mandatory for repair objects.

An in-house repair process requires the Service with Advanced Execution scenario: Advanced execution is an enhancement, not a requirement for basic in-house repair.These align with SAP’s in-house repair design."In-house repair supports ARM for returns, templates for order items, and credit checks." (SAP Signavio Process Navigator, In-House Repair).

In SAP S/4HANA Cloud Private Edition, Service,service contract pricing procedures and conditionsare defined within theSAP S/4HANA Salesmodule (Option B). This module handles pricing for sales and service processes, including service contracts. Pricing procedures determine how prices are calculated (e.g., base price, discounts), while conditions store the specific price values or rules (e.g., fixed rates, surcharges). These are configured in the Sales and Distribution (SD) component of SAP S/4HANA, which integrates with service management.

SAP CPO (A):This is not a recognized SAP module; it might be a typo (e.g., for SAP C/4HANA), but it’s irrelevant here.

SAP Billing and Revenue Innovation Management (C):This is a separate solution for advanced billing scenarios, not the standard location for service contract pricing.

SAP Subscription Billing (D):This focuses on subscription-based models, not generalservice contract pricing in S/4HANA.

"Pricing procedures and conditions for service contracts are defined in SAP S/4HANA Sales, leveraging the SD pricing framework to manage contract-specific pricing."

In SAP S/4HANA Service contracts (scope item 3MO), cancellation details at the item level include:

Cancelling party: Specifies who initiated the cancellation (e.g., customer or provider), maintained in the contract item data.

Reason: A cancellation reason (e.g., customer request) can be recorded for audit and reporting purposes.

Latest end date: Defined at the contract header or item validity level, not a cancellation-specific field.

Billing block: Applied to block billing but not a cancellation attribute.This is configured in the contract item settings."Maintain cancelling party and reason at the service contract item level for cancellation tracking." (SAP Help Portal, Service Contract Management).