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Last Update 12 hours ago Total Questions : 63
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Refer to the exhibit.
The diagram shows three VQNs, with VDN override and VDN variables. The call first arrives into VDN 1 and ends up on VDN 3.
Which announcement is played at step five?
Refer to the exhibit.
You configured vectors in New York and Denver locations to look ahead interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that all calls are interflowing to Denver.
What would cause all calls to interflow to Denver?
Which property of the SET command makes the command unique when dealing with variables?
What is the recommended audio format to be played by the Avaya Aura® Media Server?
While configuring the Service Observing feature, which three forms should be configured and/or verified? (Choose three.)
Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load balance by comparing sites?
Refer to the exhibit.
Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?
Which three features on the Vector Directory Number (VDN) form are only Call Center Elite feature related? (Choose three.)
A customer wants to avoid an abandoned Call if an agent leaves their position, and an Incoming automatic call distribution (ACD) call rings at the agent ' s phone.
Which call center feature provides this capability?
Which two Vector Variable types are strictly global in scope? (Choose two.)
