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When a process isfrozen(hung or unresponsive), the typical method to resolve it is tokill the process. On Check Point, you can use cpwd_admin kill -name or a standard Linux kill -9 command if necessary. You then allowCPWD(the Check Point watchdog) to restart it, or manually restart it if needed.

Other options:

A. Power off the machine: This is too drastic and not recommended just for a single frozen process.

B. Restart the process: While this sounds viable, you typicallymust killthe frozen process first, then let WatchDog or an admin restart it.

C. Reboot the machine: Similar to powering off—too disruptive for just one stuck process.

Hence, the most direct and standard approach:“Kill the process.”

Check Point Troubleshooting References

sk97638– Explanation of CPWD (Check Point WatchDog) and how to manage processes.

sk43807– How to gracefully stop or kill a Check Point process.

Check Point CLI Reference Guide– Details on using cpwd_admin commands to kill or restart processes.

SmartEvent is a unified security event management and analysis solution that collects and analyzes data from multiple sources to identify and respond to security threats. SmartEvent consists of three main components: Log Server, Correlation Unit, and SmartEvent Server1. The three main processes that govern these SmartEvent components are:

eventiasv: This process is responsible for indexing the logs received from the Log Server and storing them in the SmartEvent database. It also performs log consolidation and compression to optimize the disk space usage2.

eventiarp: This process is responsible for running the predefined and custom correlation rules on the indexed logs and generating security events based on the rule criteria. It also sends notifications and triggers automatic responses for the security events3.

eventiacu: This process is responsible for providing the web-based user interface for SmartEvent, which allows the administrators to view, analyze, and manage the security events. It also provides the SmartEvent API for external integration4. References: Check Point Processes and Daemons5, SmartEvent Administration Guide1

1: https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.10_SmartEvent_AdminGuide/html_frameset.htm  2: https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.10_SmartEvent_AdminGuide/Content/Topics-SmartEvent/SmartEvent-Components.htm#_Toc64167467  3: https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.10_SmartEvent_AdminGuide/Content/Topics-SmartEvent/SmartEvent-Components.htm#_Toc64167468  4: https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.10_SmartEvent_AdminGuide/Content/Topics-SmartEvent/SmartEvent-Components.htm#_Toc64167469  5: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails= &solutionid=sk97638